Public Tickets
carolnino
language spanishClosed
TheGem (WPBakery)
Updated March 28, 2018 at 7:11am
2
Most recent comment from Oliver:Hi,
We recommend to use Loco Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file languages/thegem.pot or xx_YY ...
nakhno
Translating PagesClosed
TheGem (WPBakery)
Updated March 27, 2018 at 1:37pm
4
Most recent comment from Oliver:Hi,Sorry, we don't provide support with Polylang plugin, pls. contact to this plugin support team.
Jason Mann
Add loginClosed
TheGem (WPBakery)
Updated March 27, 2018 at 11:32am
2
Most recent comment from Oliver:Hi,pls. add this code to the function.php of the child theme:
add_filter('wp_nav_menu_items', 'add_login_logout_link', 10, 2);
function add_login_logout_link($items, $args) {
ob_start();
w ...
Jason Mann
Cannot Edit Theme ExamplesClosed
TheGem (WPBakery)
Updated March 27, 2018 at 11:28am
2
Most recent comment from Oliver:Hi,1. pls. use following css:
body #primary-menu.no-responsive>li>a {
text-transform: none;
}
2. Can you add few screenshots what you need to change?
Taylor
Nature shopClosed
TheGem (WPBakery)
Updated March 27, 2018 at 8:25am
3
Most recent comment from Oliver:Hi,Pls. provide the wp-admin and FTP access, we'll check.
ximooo
what files shall i send to developerClosed
TheGem (WPBakery)
Updated March 27, 2018 at 8:00am
2
Most recent comment from Oliver:Hi,Pls. take a look:https://envato.com/blog/install-themeforest-wordpress-theme/You need to give him archive which you downloaded from the theme forest.
TopherArts
WPBakery Page Builder not workingClosed
TheGem (WPBakery)
Updated March 27, 2018 at 6:36am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access, we'll check.
Luisdeoficina
ResponsiveClosed
TheGem (WPBakery)
Updated March 26, 2018 at 12:26pm
6
Most recent comment from Michael:Welcome! Please contact us if you have any questions.
Luisdeoficina
Gallery with filterClosed
TheGem (WPBakery)
Updated March 26, 2018 at 8:59am
2
Most recent comment from Oliver:Hi,Sorry, we don't have such functionality in the theme
chrismaynard5
How will Codex be addressing Gutenburg.Closed
TheGem (WPBakery)
Updated March 26, 2018 at 7:43am
2
Most recent comment from Oliver:Hi,Yes, our theme will be compatible with wp 5.0 version.
MarcusVoelkel
Change Accordion Icons/ButtonsClosed
Scalia
Updated March 25, 2018 at 9:05pm
2
Most recent comment from MarcusVoelkel:Solved. I had used an "old"/deprecated accordion.
thomas schütze
spacesClosed
TheGem (WPBakery)
Updated March 23, 2018 at 10:31am
2
Most recent comment from Oliver:Hi,You need to set check box "Disable top margin" in the page settings (Attach)Or use following css to remove this padding on all the pages:
.block-content {
padding-top: 0;
}
maxstart
how to hide categorieClosed
TheGem (WPBakery)
Updated March 23, 2018 at 7:29am
2
Most recent comment from Oliver:HI!
pls. use following css:
li.cat-item.cat-item-314 {
display: none;
}
You need to use dev tools to see the caterory id:
Xuso
Post sidebarClosed
TheGem (WPBakery)
Updated March 23, 2018 at 7:12am
2
Most recent comment from Oliver:Hi,In the
/wp-content/themes/thegem/content-page.php
after line 27 add next code.
if(get_post_type() == 'post') { $thegem_page_data['sidebar']['sidebar_position'] = 'right';}it's templa ...
Cookiemonster_one
ajax error importing demo pageClosed
TheGem (WPBakery)
Updated March 22, 2018 at 7:57pm
5
Most recent comment from Cookiemonster_one:Hi Max, changing the PHP settings did the trick. The demo content was imported. Thanks for helping out.