Public Tickets
Xuso
Page Title (option in pages) ERROR responsiveClosed
TheGem (WPBakery)
Updated March 22, 2018 at 2:45pm
4
Most recent comment from Michael:try use following css:
@media (max-width:767px) {
.page-title {
padding-top:0px !important;
padding-bottom:0px !important;
}
}
Francois
Theme Installation on MAMP serverClosed
TheGem (WPBakery)
Updated March 22, 2018 at 12:29pm
4
Most recent comment from Oliver:Hi,You can have 1 dev copy on local host or any test servers. So 1 live site and 1 dev site on 1 licence.
mjpschouten
Countdown timerClosed
TheGem (WPBakery)
Updated March 22, 2018 at 8:47am
6
Most recent comment from Oliver:Feel free to contact us if you need help.
kylewirick
Social Icons Inactive on Home PageClosed
TheGem (WPBakery)
Updated March 22, 2018 at 8:17am
2
Most recent comment from Michael:HI!
pls. use following css:
footer {
z-index: 5555;
position: relative;
}
maxstart
Website working slowClosed
TheGem (WPBakery)
Updated March 22, 2018 at 7:04am
2
Most recent comment from Oliver:HI!
We recommend to use:
W3-total cache plugin, enable page cache browser cache, minifire of CSS and js.
https://tah.wordpress.org/plugins/w3-total-cache/
For optimizing images we recommend to ...
klatre
How to change "Search..."?Closed
TheGem (WPBakery)
Updated March 22, 2018 at 7:03am
4
Most recent comment from Oliver:Feel free to contact us if you need help.
[deleted]
Product SliderClosed
TheGem (WPBakery)
Updated March 21, 2018 at 11:02am
4
Most recent comment from Oliver:Can you provide the wp-admin access?
rafamu2015
the plugins are not workingClosed
TheGem (WPBakery)
Updated March 21, 2018 at 9:28am
4
Most recent comment from Oliver:Hi,Pls. check:http://www.e-solicitor.co.uk/We imported this sample for you.
VentureMom
Guest Checkout and how to remove shopping cart iconClosed
TheGem (WPBakery)
Updated March 21, 2018 at 8:38am
2
Most recent comment from [deleted]:Hi,1. Sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?2. You need install child them and add next code to its functions.php file:
function thegem_child_init ...
klatre
Contact form 7Closed
TheGem (WPBakery)
Updated March 21, 2018 at 7:36am
6
Most recent comment from Michael:Welcome!
typostrate
Buttons are not working mobile!Closed
TheGem (WPBakery)
Updated March 21, 2018 at 6:51am
4
Most recent comment from Oliver:Welcome!
luisgalvanaybar
Importing Zaro Demo ContentClosed
Scalia
Updated March 20, 2018 at 2:57pm
9
Most recent comment from [deleted]:I suppose this setting max_input_time = 3600 doesn't correctly work on your site. We have alot of images in this demo (over 700) and takes a lot of time to upload them all. I run import process over 3 ...
Prince_philip
menu item and quickfindersClosed
TheGem (WPBakery)
Updated March 20, 2018 at 9:52am
2
Most recent comment from Michael:HI!
pls. use following css:
#primary-menu.no-responsive > li > a,
.quickfinder-item-title {
text-transform: lowercase !important;
}
panoramiccanvas
broken imagesClosed
TheGem (WPBakery)
Updated March 20, 2018 at 9:29am
4
Most recent comment from Oliver:Hi,Can you set for testing 5.6 php version?
Dsomidfar
PluginsClosed
TheGem (WPBakery)
Updated March 20, 2018 at 8:40am
3
Most recent comment from Oliver:Hi, Yes, All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository so you don't need to activate plugins. Please note: fo ...