Public Tickets
Dsomidfar
PluginsClosed
TheGem (WPBakery)
Updated March 20, 2018 at 8:40am
3
Most recent comment from Oliver:Hi, Yes, All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository so you don't need to activate plugins. Please note: fo ...
Dsomidfar
Transferring ThemeClosed
TheGem (WPBakery)
Updated March 20, 2018 at 8:39am
2
Most recent comment from Oliver:Hi, sorry, not quite sure what do you mean. Can you pls provide more details what you need to do?
mktec
Footer stickyClosed
TheGem (WPBakery)
Updated March 20, 2018 at 7:52am
2
Most recent comment from Michael:HI!In our theme there is only a Parallax footer function.You can't attach a footer at the bottom of the s.
DirkahDirkah
how to upload plugins and demo dataClosed
TheGem (WPBakery)
Updated March 19, 2018 at 7:43pm
1
Most recent comment from DirkahDirkah:Hi,
i think I found it... thanks for the cool design!
DraganGasic
Woo category and product displayClosed
TheGem (WPBakery)
Updated March 19, 2018 at 12:20pm
6
Most recent comment from Oliver:Hi,I set to show only products in the woocommerce settings in customizer.
alroas
RTL supportClosed
TheGem (WPBakery)
Updated March 19, 2018 at 9:08am
2
Most recent comment from Oliver:Hi,Yes, we recommend to use WPML plugin, you just need to choose what version you need to use:https://wpml.org/purchase/
EmonDhar
Styled GalleryClosed
TheGem (WPBakery)
Updated March 19, 2018 at 8:26am
6
Most recent comment from Oliver:Hi,Sorry, don't see such problem, tested in the last version of the browsers.
jozwiak
sidebar position mobileClosed
TheGem (WPBakery)
Updated March 19, 2018 at 8:11am
4
Most recent comment from [deleted]:Please check.
Ebenisterie
Changing opacity of menuClosed
TheGem (WPBakery)
Updated March 19, 2018 at 7:29am
4
Most recent comment from Michael:Welcome! Have a nice day!
jorgelafosse
google analytics broke my pageClosed
TheGem (WPBakery)
Updated March 19, 2018 at 6:49am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin, FTP access and provide here your analytics code.
Leandro
No place order bottom shownClosed
TheGem (WPBakery)
Updated March 17, 2018 at 10:20pm
6
Most recent comment from mynameischance:Hi totalcontrolinnovations: For me it was that my theme was out of date. I went from 2.2 to whatever the latest one is (3.x). Fixed it no problems.
Natethenomad
Author Box Translation WPML + TheGemClosed
TheGem (WPBakery)
Updated March 16, 2018 at 11:59pm
3
Most recent comment from Natethenomad:Thanks for the thorough response. I just wanted to inform you that the translation of the author box (the one I can enable via Theme Options) is not working at the moment and that the WPML team helpe ...
Karlson_Montenegro
Woocommerce customizationClosed
TheGem (WPBakery)
Updated March 16, 2018 at 3:05pm
5
Most recent comment from Karlson_Montenegro:Ok, thanks a lot.
Rama
Theme / Plugin Installation and ActivationClosed
TheGem (WPBakery)
Updated March 16, 2018 at 7:07am
2
Most recent comment from Oliver:Hi, Pls. provide the wp-admin and FTP access.
cinthiaperez
max mega menu pluginClosed
Codeus
Updated March 15, 2018 at 8:09am
3
Most recent comment from [deleted]:Hi,
Please share admin and ftp access. We will try to inspect problem on your site.