Public Tickets
Joseph
Rev SliderClosed
TheGem (WPBakery)
Updated January 30, 2018 at 6:50am
2
Most recent comment from Oliver:Hi, pls. provide the wp-admin and FTP access.
malakyto
Grid Product pagesClosed
TheGem (WPBakery)
Updated January 29, 2018 at 12:35pm
2
Most recent comment from Oliver:Hi, you need to add same tags for the products.
franziskakuppe
blog post pageClosed
TheGem (WPBakery)
Updated January 29, 2018 at 9:23am
10
Most recent comment from Michael:Only for new pages you can set general settings. Already created pages of the blog you need to edit separately.The height of the block depends on the amount of content. You can edit this text here:
narotso
SCROLL TO TOP BUTTONClosed
TheGem (WPBakery)
Updated January 29, 2018 at 8:41am
2
Most recent comment from Oliver:HI!
pls. use following css:
body .scroll-top-button:before {
background-color: #ad8155;
color: #fff;
}
Mannaforlife
Icons not showing upClosed
TheGem (WPBakery)
Updated January 29, 2018 at 8:40am
7
Most recent comment from Oliver:Pls. temporally deactivate cache plugins.
chrismaynard5
Nav-menu item-background transparentClosed
TheGem (WPBakery)
Updated January 29, 2018 at 8:36am
7
Most recent comment from Sergio:Hi,yes, if the field is empty, the color will not be set
onzulin
I can't change the weight-Closed
TheGem (WPBakery)
Updated January 29, 2018 at 8:34am
2
Most recent comment from Sergio:Hi,pls. check the theme options (screen 1992)
Julie Picq
Cart previewClosed
TheGem (WPBakery)
Updated January 29, 2018 at 8:27am
6
Most recent comment from Oliver:Hi,pls. provide the wp-admin access.
ati-s
Localhost testingClosed
TheGem (WPBakery)
Updated January 29, 2018 at 7:09am
4
Most recent comment from Oliver:Feel free to contact us if you need help.
Nico
Demo ImportClosed
TheGem (WPBakery)
Updated January 29, 2018 at 6:56am
2
Most recent comment from Oliver:Hi, pls. provide the wp-admin and FTP access.
Sandrabop
Import demos problemClosed
TheGem (WPBakery)
Updated January 29, 2018 at 6:52am
2
Most recent comment from Oliver:Hi,Wordpress 4.9.2 - Yes, sure, can you provide some info where is the problem? WPBakery Page Builder - it's the same, they renamed plugin in the last version.
Jon Pedersen
Product ImagesClosed
TheGem (WPBakery)
Updated January 29, 2018 at 6:48am
3
Most recent comment from Oliver:Hi, yes, it's ok. Should be working.
the-little
problems with product images and otherClosed
TheGem (WPBakery)
Updated January 29, 2018 at 6:43am
20
Most recent comment from Oliver:Welcome!
Maya
Snap on finger scroll to section on mobileClosed
TheGem (WPBakery)
Updated January 26, 2018 at 8:47am
21
Most recent comment from [deleted]:In style.css lines 7908-7933.
ontrendshopping
Hyper Link for Telephone NumberClosed
TheGem (WPBakery)
Updated January 26, 2018 at 7:55am
3
Most recent comment from Oliver:Hi, pls. provide the wp-admin, FTP access and install pls. child theme.