Public Tickets
masterfili
Not being able to download all required and recommended plugins.Closed
TheGem (WPBakery)
Updated December 28, 2017 at 6:40am
2
Most recent comment from Oliver:Hi, pls. provide the wp-admin and FTP access, we'll check.
valmustechnology
Container not appearing on mobileClosed
TheGem (WPBakery)
Updated December 27, 2017 at 1:42pm
4
Most recent comment from Michael:I've almost completely redesigned this unit, so you'd better look at the final result.
dmccleod75
Inline iconsClosed
TheGem (WPBakery)
Updated December 27, 2017 at 7:32am
6
Most recent comment from Oliver:Hi, pls. provide the wp-admin and FTP access.
Babak25th
Error in importing demoClosed
TheGem (WPBakery)
Updated December 27, 2017 at 7:25am
3
Most recent comment from Oliver:Hi, sorry for delay in the answer, we are on the short vacations, thank you for letting know, in any case feel free to contact us when you need help.
typostrate
Line not working on mobileClosed
TheGem (WPBakery)
Updated December 22, 2017 at 1:21pm
3
Most recent comment from typostrate:Cool updated it to min width than worked. Thank you!
Pasquale
Error Uncaught TypeError: Cannot read property 'call' of undefinedClosed
TheGem (WPBakery)
Updated December 22, 2017 at 11:20am
4
Most recent comment from Oliver:Hi, at first pls. update the theme to the latest version:Updating a theme
ciroamiranda
Page Loader AnimationClosed
TheGem (WPBakery)
Updated December 22, 2017 at 9:49am
2
Most recent comment from Michael:HI! You can insert the code you need in the Custom CSS in Theme Options:
ciroamiranda
Mobile LogoClosed
TheGem (WPBakery)
Updated December 22, 2017 at 8:11am
6
Most recent comment from Oliver:Hi, pls. check now
Cheryl
Missing Sections on HomepageClosed
TheGem (WPBakery)
Updated December 22, 2017 at 7:09am
2
Most recent comment from Oliver:Hi, as I see you already fixed this issue, do you still need help?
Misha
Creative DarkClosed
TheGem (WPBakery)
Updated December 21, 2017 at 11:41am
30
Most recent comment from Sergio:Добрый день,скопируйте в дочернюю тему , папку "woocommerce" с файлом content-product.phpв файле поменяйте местами строки
...
Rafaela
Import ThemeClosed
TheGem (WPBakery)
Updated December 21, 2017 at 9:04am
4
Most recent comment from Oliver:Hi, sorry for delay. TheGem theme in your site is not located in wp-content/themes/thegem/ directory. Our import plugin check that current theme is TheGem for stable work. You have two ways:
1. Re ...
mountainevents
Download Demo content FREEZEClosed
TheGem (WPBakery)
Updated December 21, 2017 at 6:59am
2
Most recent comment from Oliver:Hi, pls. provide the wp-admin and FTP access.
Coline Cassagnes
HOVER BOXClosed
TheGem (WPBakery)
Updated December 20, 2017 at 11:48am
2
Most recent comment from Michael:HI! Unfortunately, there is no such possibility in our theme.
Kelvin
Logo IssuesClosed
TheGem (WPBakery)
Updated December 20, 2017 at 7:22am
6
Most recent comment from Oliver:Welcome!
harrybrowndesign
Custom FooterClosed
TheGem (WPBakery)
Updated December 19, 2017 at 2:42pm
2
Most recent comment from Oliver:hi, pls. tale a look at this video: