Public Tickets
gersonporto
hide informationClosed
TheGem (WPBakery)
Updated February 27, 2018 at 7:48am
2
Most recent comment from Oliver:Hi,You can hide it in the screen options.
Matevz Oman
Section background color opacityClosed
TheGem (WPBakery)
Updated February 26, 2018 at 4:36pm
2
Most recent comment from Matevz Oman:I solved it with different accordion style. Sory for spamming and thank you!
BR,
Andrej
P.S.: You can delete this threat
tonisweeney
mobile vs desktopClosed
TheGem (WPBakery)
Updated February 26, 2018 at 10:08am
2
Most recent comment from Sergio:Hi, Can you pls provide more details (screenshots)?
biernat_a
H2 tag too small on mobileClosed
TheGem (WPBakery)
Updated February 26, 2018 at 9:54am
4
Most recent comment from Oliver:Welcome!
Pompoen
Sidebar to the top of page instead of bottom when on mobileClosed
TheGem (WPBakery)
Updated February 26, 2018 at 9:04am
4
Most recent comment from Oliver:Hi Dominique Goeken ,I replied in your ticket.
camilo
no puedo subir mi tema y ya tengo la configuración php correspondienteClosed
Magna
Updated February 26, 2018 at 8:45am
2
Most recent comment from Sergio:HI!
pls. share the wp-admin and FTP access, we'll check
camilo
InstallationClosed
Magna
Updated February 26, 2018 at 8:29am
4
Most recent comment from Sergio:Hi,1) pls. write in english2) pls. share the wp-admin access, we'll check
Tim Miller
WP Bakery Image Gallery Not ResponsiveClosed
TheGem (WPBakery)
Updated February 26, 2018 at 7:44am
8
Most recent comment from Oliver:Hi,Sorry for delay, I was out of office because of illness, pls. use this:
.flexslider .slides img {
width: 100%;
display: block;
height: 100%;
}
renkawan
LicenseClosed
TheGem (WPBakery)
Updated February 26, 2018 at 7:43am
4
Most recent comment from Oliver:Hi, pls. provide the wp-admin access, we'll check.
mahlukat
http://codex-themes.com/thegem/ page demo import?Closed
TheGem (WPBakery)
Updated February 26, 2018 at 7:19am
4
Most recent comment from Oliver:Hi,Sorry for delay, I was our of office because of illness, page code:
[vc_row full_width="stretch_row" full_height="yes" css=".vc_custom_1462616306286{margin-bottom: 0px !important;border-bottom-wid ...
mike
i have license code but not able to use layer slider premium feature of templateClosed
TheGem (WPBakery)
Updated February 26, 2018 at 6:53am
2
Most recent comment from Oliver:Hi,You try to use a premium feature, which is available only in a standalone license version of LayerSlider. We have included LayerSlider in our theme as a bundled plugin under developer license. This ...
Martijn
WPBakery Page Builder not working after updateClosed
TheGem (WPBakery)
Updated February 26, 2018 at 6:51am
5
Most recent comment from Oliver:Hi, videncenter pls. provide the wp-admin access in the new ticket.
zais5576
Add-onClosed
TheGem (WPBakery)
Updated February 26, 2018 at 6:48am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access, we'll check.
luana1974
The Gem Import doesn't workClosed
TheGem (WPBakery)
Updated February 24, 2018 at 2:01am
6
Most recent comment from Joel :how did you fix it??
Raketech
Different header on different pageClosed
TheGem (WPBakery)
Updated February 23, 2018 at 11:32am
2
Most recent comment from [deleted]:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?