Public Tickets
pledgeberg
Icons not workingClosed
TheGem (WPBakery)
Updated January 10, 2018 at 10:53pm
1
Most recent comment from pledgeberg:close
pikeninuh
TranslateClosed
TheGem (WPBakery)
Updated January 10, 2018 at 11:45am
2
Most recent comment from Oliver:Hi,
We recommend to use Logo Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file languages/thegem.pot or xx_YY ...
ceperry
TheGem ShortcodesClosed
TheGem (WPBakery)
Updated January 10, 2018 at 6:57am
2
Most recent comment from Oliver:Hi, pls. take a look:http://codex-themes.com/thegem/documentation/#elements-shortcodes
KevinCee915
WidgetsClosed
TheGem (WPBakery)
Updated January 10, 2018 at 6:56am
4
Most recent comment from Oliver:Hi, sorry, no only shortcode, try to look third-party plugin to add the Instagram gallery.
gebrauchsgraphik
Mobile OverlayClosed
TheGem (WPBakery)
Updated January 9, 2018 at 3:26pm
4
Most recent comment from Oliver:Welcome!
qwetqwet
MEGAMENUClosed
TheGem (WPBakery)
Updated January 9, 2018 at 1:44pm
6
Most recent comment from Oliver:Hi, you need to set columns in 303px width, it's will be full-width.
Ted
Inner row problemsClosed
TheGem (WPBakery)
Updated January 9, 2018 at 9:15am
2
Most recent comment from Oliver:Hi, you're trying to add second inner row but you can have only 1 inner row. So you can have 1 main row (main divided to any columns) and 1 inner row (also divided to any count columns)
Maya
Vimeo Video Background On MobileClosed
TheGem (WPBakery)
Updated January 9, 2018 at 8:48am
4
Most recent comment from Sergio:HI,The video background option is disabled on mobile by default due to various incompatibility reasons. You can add background image (for mobile devises) in the row settings or you can use revo slide ...
foxhound3
infinite scrollClosed
TheGem (WPBakery)
Updated January 9, 2018 at 8:26am
2
Most recent comment from Oliver:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
Murilo Santos
Cant import DEMOClosed
TheGem (WPBakery)
Updated January 9, 2018 at 6:34am
2
Most recent comment from Oliver:Hi, pls. provide the wp-admin access.
squarebuilt
Visual Composer not ActivatedClosed
TheGem (WPBakery)
Updated January 8, 2018 at 1:48pm
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme.
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository ...
albertoop1
Edit the text on QuickfinderClosed
TheGem (WPBakery)
Updated January 8, 2018 at 11:07am
10
Most recent comment from Sergio:Thank you!
It would be great if you could rate us on ThemeForest.
Just go to your downloads on ThemeForest ( https://themeforest.net/downloads ), find TheGem and then you can rate it here
...
guripedersen
Sign-up formClosed
TheGem (WPBakery)
Updated January 8, 2018 at 10:12am
4
Most recent comment from Sergio:HI, yes this is Easy Forms for MailChimpyou don't have this form (screen 1904, 1905) , pls. create a new form and add it.http://www.indiblomst.com/wp-admin/admin.php?page=yikes-inc-easy-mailchimp-su ...
ruffguide
DEMO setupClosed
TheGem (WPBakery)
Updated January 8, 2018 at 10:10am
2
Most recent comment from Michael:Hi,
Please share admin access. We will try to inspect problem on your site.
jovan johnson
website managementClosed
Scalia
Updated January 8, 2018 at 9:40am
4
Most recent comment from Oliver:Hi, sorry for possible misunderstanding, you can create the template of this block and put it on any page when you need, pls. take a look:https://wpbakery.atlassian.net/wiki/spaces/VC/pages/524292/Tem ...