Public Tickets
DerSchmodel
Portfolio Element "Save Changes" Button not workingClosed
TheGem (WPBakery)
Updated November 13, 2017 at 9:29am
12
Most recent comment from Oliver:HI!Pls. provide the wp-admin access in the private new ticket.
Bayard75
No Revolution sliders foundClosed
TheGem (WPBakery)
Updated November 13, 2017 at 7:52am
4
Most recent comment from Sergio:HI, you are welcome!
Feel free to contact us if you need help.
Broketycoon
Installing themeClosed
TheGem (WPBakery)
Updated November 13, 2017 at 6:27am
2
Most recent comment from Oliver:HI!Pls. take a look at this article:https://help.market.envato.com/hc/en-us/articles/202821510?_ga=2.116301765.2134324258.1509950960-2073114505.1506946152&_gac=1.191678616.1506946360.CIagsfDz0dYCFQ8bG ...
Bitrixlviv
LicenseClosed
TheGem (WPBakery)
Updated November 12, 2017 at 11:09am
4
Most recent comment from Oliver:HI!Yes.
mcflait
Changing Colors Blog TimelineClosed
TheGem (WPBakery)
Updated November 10, 2017 at 3:04pm
4
Most recent comment from Sergio:HI!
pls. use following css:
.blog-style-timeline .post-meta-left a{
color:#fff !important;
}
.blog-style-timeline .post-meta-left a:hover{
color:#cc0000 !important;
}
.post-title .en ...
Bryon
Fancy BoxesClosed
TheGem (WPBakery)
Updated November 10, 2017 at 12:42pm
4
Most recent comment from Michael:Please contact us if you have any questions.
maxhamers
FAcebook pixel in head-tagClosed
TheGem (WPBakery)
Updated November 10, 2017 at 10:23am
4
Most recent comment from Oliver:Welcome!
bouncebbabe
Gem ToolbarClosed
TheGem (WPBakery)
Updated November 10, 2017 at 8:52am
2
Most recent comment from Oliver:HI!pls. add this code to the functions.php of the child theme:
add_action( 'init', 'admin_rights_action' );
function admin_rights_action(){
remove_action('admin_bar_menu', 'thegem_admin_bar_sit ...
Simeonsdream
Failed InstallClosed
TheGem (WPBakery)
Updated November 10, 2017 at 8:25am
3
Most recent comment from Oliver:HI!pls. check:https://help.market.envato.com/hc/en-us/articles/202821510?_ga=2.14056308.2134324258.1509950960-2073114505.1506946152&_gac=1.124947768.1506946360.CIagsfDz0dYCFQ8bGAodWxkF5w
Ellison
clients post typeClosed
TheGem (WPBakery)
Updated November 10, 2017 at 8:12am
4
Most recent comment from Oliver:HI!Sorry, without the code changes in the gem elements plugin it's not possible to remove this link. But you can remove the cursor, pls use following css:
.gem-clients-type-carousel-grid .gem-cl ...
JoshSapato
designClosed
TheGem (WPBakery)
Updated November 10, 2017 at 7:37am
8
Most recent comment from Sergio:HI, you are welcome!
Feel free to contact us if you need help.
Bryon
Theme Options Not UpdatingClosed
TheGem (WPBakery)
Updated November 9, 2017 at 12:24pm
6
Most recent comment from Bryon:I have done so.Thanks.
maxhamers
can't edit URL anymoreClosed
TheGem (WPBakery)
Updated November 9, 2017 at 7:43am
4
Most recent comment from Sergio:HI,
Feel free to contact us if you need help.
bstern3259
Responsive Images not loading properlyClosed
TheGem (WPBakery)
Updated November 9, 2017 at 6:34am
6
Most recent comment from Oliver:Welcome!
KeLoX
Change backgroud overlayClosed
TheGem (WPBakery)
Updated November 8, 2017 at 3:39pm
6
Most recent comment from Michael:Have a nice day!