Public Tickets
Jill13
Outlined shoppingcartClosed
TheGem (WPBakery)
Updated October 19, 2017 at 7:44am
2
Most recent comment from Sergio:Hi, not quite sure what do you mean. Can you pls provide more details (screenshots)?
Plamen
Main MenuClosed
TheGem (WPBakery)
Updated October 19, 2017 at 6:28am
23
Most recent comment from Michael:You need reduce line height
Smiffy9
Visual BasicClosed
Scalia
Updated October 19, 2017 at 8:52am
10
Most recent comment from Smiffy9:I think this support thread can be considered closed, thanks.
geig3r
Child Theme Font ErrorClosed
TheGem (WPBakery)
Updated October 18, 2017 at 11:48am
6
Most recent comment from Michael:Thanks! Have a nice day!
rgrautor
LogoClosed
TheGem (WPBakery)
Updated October 18, 2017 at 11:25am
6
Most recent comment from Sergio:HI, rgrautorThank you for your comment )
totalcontrolinnovations
JavascriptClosed
TheGem (WPBakery)
Updated October 17, 2017 at 1:16pm
10
Most recent comment from Michael:We will wait for your reply.
rahulxgandhi
Failed to Install PluginClosed
TheGem (WPBakery)
Updated October 17, 2017 at 10:09am
2
Most recent comment from [deleted]:Hi,
Please share admin access. We will try to inspect problem on your site.
peta stamell
Blog ListClosed
TheGem (WPBakery)
Updated October 17, 2017 at 9:15am
2
Most recent comment from Oliver:Hi,
Please share admin access. We will try to inspect problem on your site.
SlickRick516
Portfolio ElementClosed
Scalia
Updated October 17, 2017 at 8:49am
2
Most recent comment from [deleted]:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
Leanne Vermeulen
FootersClosed
TheGem (WPBakery)
Updated October 17, 2017 at 7:15am
5
Most recent comment from Leanne Vermeulen:Perfect - problem solved, thanks!
appsbysapphire
How to hide or disable custom post typesClosed
TheGem (WPBakery)
Updated October 16, 2017 at 1:32pm
6
Most recent comment from Sergio:Hi,yes, this code
/*for example*/
#menu-posts-thegem_gallery{
display:none !important;
}
theodisbutler
HTTPS and WOOCOMMERCEClosed
TheGem (WPBakery)
Updated October 16, 2017 at 12:06pm
2
Most recent comment from [deleted]:Hi,We prepare theme for new update with new woocommerce. It is not ready yet.I think that the errors in the console are related to cloudflare service that installed on your site. Some problem with cac ...
DigiMark
Portoflio and portoflio slider save button doesn't workClosed
TheGem (WPBakery)
Updated October 16, 2017 at 10:30am
8
Most recent comment from DigiMark:Yes! I cleared the cache and it worked!Thank you!
Francky Iside
Portfolio widget on a pageClosed
TheGem (WPBakery)
Updated October 16, 2017 at 10:23am
4
Most recent comment from Sergio:HI, thanks for the info!
Feel free to contact us if you need help.
Thomas
Failed to download templateClosed
TheGem (WPBakery)
Updated October 16, 2017 at 9:58am
4
Most recent comment from [deleted]:You need to purchace Visual Composer plugin license.https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431