Public Tickets
harrybrowndesign
Accordion fontsClosed
TheGem (WPBakery)
Updated November 16, 2017 at 12:58pm
4
Most recent comment from Sergio:HI!
pls. share the wp-admin access, we'll check
rizrits
HeaderClosed
Scalia
Updated November 15, 2017 at 3:44pm
3
Most recent comment from rizrits:Thanks , Please close the ticket
rizrits
Layer Slider Gone One The Home Page And Shows Error MessageClosed
Scalia
Updated November 15, 2017 at 1:31pm
10
Most recent comment from rizrits:Please close the ticket. Its working fine now
bankoledada
Installed logo not showingClosed
TheGem (WPBakery)
Updated November 15, 2017 at 1:17pm
6
Most recent comment from Oliver:HI!pls. check now, I set https connection in the general options.
rizrits
Woocommerce Checkout PageClosed
Scalia
Updated November 15, 2017 at 11:02am
6
Most recent comment from Oliver:Thank you!
srkmath
Demo Import is not working wellClosed
TheGem (WPBakery)
Updated November 14, 2017 at 7:33am
2
Most recent comment from Oliver:HI!pls. provide the wp-admin access and Pls. check your php setting:Recommended PHP Settingsmust be:define('WP_MEMORY_LIMIT', '256M');
rupes2015
theme demo looks incomplete on wordpressClosed
TheGem (WPBakery)
Updated November 13, 2017 at 8:43pm
1
Most recent comment from rupes2015:Hi guys,
I've installed your theme and imported the demo files but all the pages look incomplete and unlike the DEMOs I saw showcased on Theme Forest.
Maybe it's something I'm doing wrong but could ...
rupes2015
theme demo looks incomplete on wordpressClosed
TheGem (WPBakery)
Updated November 13, 2017 at 8:42pm
1
Most recent comment from rupes2015:Hi guys,
I've installed your theme and imported the demo files but all the pages look incomplete and unlike the DEMOs I saw showcased on Theme Forest.
Maybe it's something I'm doing wrong but could ...
rizrits
Youtube Icon at the TopClosed
Scalia
Updated November 13, 2017 at 3:41pm
3
Most recent comment from rizrits:Worked! Please close the ticket.Thanks
Patrick
Client Carousel CountClosed
TheGem (WPBakery)
Updated November 13, 2017 at 2:27pm
6
Most recent comment from Sergio:Hi, Can you pls provide more details (screenshots)?
njtedeschi
Row CustomizationClosed
TheGem (WPBakery)
Updated November 13, 2017 at 1:23pm
6
Most recent comment from Sergio:Hi, general, update TheGem Theme. You can find update in Envato Market.
1) pls. check for example https://codepen.io/stanislas-prime/pen/xrEcj2) pls. check the theme options (screen 1652)
Jeffrey
How to create 2 separate menus - one on the top navbar and one on the toggle/hamburger side menuClosed
TheGem (WPBakery)
Updated November 13, 2017 at 1:23pm
6
Most recent comment from Oliver:Feel free to contact us if you need help.
DerSchmodel
Portfolio Element "Save Changes" Button not workingClosed
TheGem (WPBakery)
Updated November 13, 2017 at 9:29am
12
Most recent comment from Oliver:HI!Pls. provide the wp-admin access in the private new ticket.
Bayard75
No Revolution sliders foundClosed
TheGem (WPBakery)
Updated November 13, 2017 at 7:52am
4
Most recent comment from Sergio:HI, you are welcome!
Feel free to contact us if you need help.
Broketycoon
Installing themeClosed
TheGem (WPBakery)
Updated November 13, 2017 at 6:27am
2
Most recent comment from Oliver:HI!Pls. take a look at this article:https://help.market.envato.com/hc/en-us/articles/202821510?_ga=2.116301765.2134324258.1509950960-2073114505.1506946152&_gac=1.191678616.1506946360.CIagsfDz0dYCFQ8bG ...