Public Tickets
Thomas
Failed to download templateClosed
TheGem (WPBakery)
Updated October 16, 2017 at 9:58am
4
Most recent comment from [deleted]:You need to purchace Visual Composer plugin license.https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431
mikki7
MapClosed
TheGem (WPBakery)
Updated October 16, 2017 at 9:56am
2
Most recent comment from Oliver:Hi,In our demo page this map is background image and you can change it to different image.
budlyanski
Problem with demoClosed
TheGem (WPBakery)
Updated October 16, 2017 at 9:33am
2
Most recent comment from Sergio:HI!
pls. share the wp-admin access, I'll help you
Rotabene
Default page options for new pages, posts & portfolio itemsClosed
TheGem (WPBakery)
Updated October 16, 2017 at 8:50am
5
Most recent comment from Oliver:Hi, sorry for this delay because of the weekend. We have replied per mail.
wileym
TheGem Theme Elements not found in pluginsClosed
TheGem (WPBakery)
Updated October 16, 2017 at 8:46am
3
Most recent comment from [deleted]:Hi,This plugins are not from woordpress plugin repository.TheGem Theme Elements, TheGem Import are our plugins for additional theme functionality.LayerSlider WP, Revolution Slider are premium plugins ...
Amir Sedghi
Dowloaded PackageClosed
TheGem (WPBakery)
Updated October 16, 2017 at 8:39am
2
Most recent comment from [deleted]:Hi,Please check "Demo_Sliders_Widgets/Revolution Slider" directory in downloaded archive file.
bktime
Missing Menu OptionsClosed
TheGem (WPBakery)
Updated October 16, 2017 at 8:30am
4
Most recent comment from Sergio:Hi,pls. use following theme options (screen 1450)
Arquingroup
Technical supportClosed
TheGem (WPBakery)
Updated October 16, 2017 at 8:08am
5
Most recent comment from [deleted]:Where I can see this button?
franziskakuppe
page loading designClosed
TheGem (WPBakery)
Updated October 16, 2017 at 8:05am
4
Most recent comment from [deleted]:No,You need place code like this to Custom CSS field in theme options.
Fresh_Color
Pre Loader pageClosed
TheGem (WPBakery)
Updated October 16, 2017 at 7:32am
4
Most recent comment from Sergio:Hi, Can you pls provide more details (screenshots)?
Andrea
TheGem HotelClosed
TheGem (WPBakery)
Updated October 14, 2017 at 10:43am
13
Most recent comment from Michael:You will still download your logo, news and portfolios. Do this and if you have any questions, please contact us.
terrywoodhouse
image licensingClosed
TheGem (WPBakery)
Updated October 13, 2017 at 4:03pm
2
Most recent comment from Oliver:Hi, most of the images are under CC 3.0 , however there are some images coming from shutterstock and istockphoto. This images should be purchased. Can you please list the images you wish to use, so we ...
prvnkumark
single image componentClosed
TheGem (WPBakery)
Updated October 13, 2017 at 11:42am
2
Most recent comment from Sergio:Hi, not quite sure what do you mean. Can you pls provide more details (screenshots)?
bktime
Audio PlayerClosed
TheGem (WPBakery)
Updated October 13, 2017 at 10:28am
2
Most recent comment from Sergio:Hi,unfortunately in the theme there is no such functionality, try to use the third party plugins
Swayam
Custom Footer IssueClosed
TheGem (WPBakery)
Updated October 13, 2017 at 10:15am
2
Most recent comment from Sergio:Hi, Can you pls provide more details (screenshots)?