Public Tickets
jurgendb
Unable to Save edits to Portfolio elementsClosed
TheGem (WPBakery)
Updated October 3, 2017 at 7:57am
8
Most recent comment from Oliver:Welcome!
Agarkala
Blog php codeClosed
TheGem (WPBakery)
Updated October 3, 2017 at 6:40am
2
Most recent comment from Oliver:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots what you need to do?
DigigirlBoss
Demo and PluginsClosed
Codeus
Updated October 2, 2017 at 7:11pm
1
Most recent comment from DigigirlBoss:Hi please cancel this ticket. I was able to figure out the problem.
Thanks!
prvnkumark
"app-sparta-content-slider1" slider missingClosed
TheGem (WPBakery)
Updated October 2, 2017 at 7:36am
2
Most recent comment from Oliver:HI!
Slider in attach
leandrodapper
Some troubles with connecting to TheGem serverClosed
TheGem (WPBakery)
Updated October 2, 2017 at 7:30am
2
Most recent comment from Oliver:Hi,
I suppose your server has some type of firewall which blocks requests. Please contact your webhosting provider support to disable firewall for democontent.codex-themes.com (ip:138.201.92.111).
Maya
Vimeo background not 360Closed
TheGem (WPBakery)
Updated October 2, 2017 at 7:15am
2
Most recent comment from Oliver:HI!Sorry, we don't provide support with the third-party plugins, pls. contact to this plugin support team.
Natethenomad
New theme options don't showClosed
TheGem (WPBakery)
Updated September 30, 2017 at 10:57am
4
Most recent comment from Michael:Please contact us should you have any questions.
Santiago Ramírez
Installation Demo ProblemClosed
TheGem (WPBakery)
Updated September 30, 2017 at 7:55am
2
Most recent comment from Michael:HI! Do not hesitate to contact us if you have any questions. Have a nice day!
Plamen
Background ImageClosed
TheGem (WPBakery)
Updated September 30, 2017 at 7:31am
12
Most recent comment from Michael:You can configure fonts for this block in this way:
PGM111
uploading a logoClosed
TheGem (WPBakery)
Updated September 29, 2017 at 1:36pm
3
Most recent comment from franziskakuppe:Hi PGM111!
How didi you upload the logo? I also can´t find where to upload itNEVERMIND, I found it ;-)
alyssalauren
CSS for infinite animationClosed
TheGem (WPBakery)
Updated September 29, 2017 at 9:57am
4
Most recent comment from Sergio:HI,you can try using custom styles for animation arrows , pls. check https://www.w3schools.com/css/css3_animations.asp
ufuk şen
instagram gallery settingsClosed
TheGem (WPBakery)
Updated September 29, 2017 at 8:23am
8
Most recent comment from Oliver:Welcome!
stylefotografie
Problem: TheGem ImportClosed
TheGem (WPBakery)
Updated September 29, 2017 at 7:29am
2
Most recent comment from Oliver:HI!pls. provide the wp-admin and FTP access.
Schuyler Hames
Search BarClosed
TheGem (WPBakery)
Updated September 28, 2017 at 11:31am
2
Most recent comment from Sergio:HI!
pls. share the wp-admin access, we'll check
klynnftw
Bolding Font in Page Builder Doesn't WorkClosed
TheGem (WPBakery)
Updated September 28, 2017 at 10:50am
4
Most recent comment from Michael:If you’ve run out of options for reducing your tax liabilities, or are currently without a retirement plan, we can help you.What is it? The correct code:If you’ve run out of options for reducin ...