Public Tickets
Joe
Background imageClosed
TheGem (WPBakery)
Updated October 10, 2017 at 10:09am
4
Most recent comment from Sergio:HI!
pls. try to use following css:
body.archive .block-content{
background-image: url(http://www.true-truffle.com/wp-content/uploads/2016/06/stock-photo-cement-wall-concrete-texture-6896 ...
tbatson
Portfolio share button colorsClosed
TheGem (WPBakery)
Updated October 10, 2017 at 9:27am
6
Most recent comment from Michael:Have a nice day!
Swayam
Demo Import IssueClosed
TheGem (WPBakery)
Updated October 9, 2017 at 2:15pm
4
Most recent comment from Sergio:Hi, Smiffy9Manually delete the media files, then run the plugin 'Reset WP'
ahmad
scroling effect pagesClosed
TheGem (WPBakery)
Updated October 9, 2017 at 1:00pm
2
Most recent comment from Sergio:Hi,
pls. check the documentation http://codex-themes.com/thegem/documentation/video-tutorials/
MAKING VERTICAL SLIDER WEBSITE
Robert Del Bueno
Codeus Quickfinder Margins/PaddingClosed
Codeus
Updated October 9, 2017 at 11:32am
2
Most recent comment from Michael:HI!Which parts do you want to remove? Please, show in the screenshots.
fossilfox
Renaming Theme / Demo Content ErrorClosed
TheGem (WPBakery)
Updated October 9, 2017 at 11:21am
2
Most recent comment from Michael:HI! Do not hesitate to contact us if you have any questions.
Tanja Weber
WP Bakery front end editorClosed
TheGem (WPBakery)
Updated October 9, 2017 at 11:18am
3
Most recent comment from Michael:HI! The page loads normally, though a little longer than usual. The length of the download depends on the size of the page, server and other.
Monika Szczepaniak
unable to download thegem demosClosed
TheGem (WPBakery)
Updated October 9, 2017 at 11:15am
4
Most recent comment from Sergio:Hi, thanks for the info !Do you still need help in this issue?
percoclap
pluginsClosed
TheGem (WPBakery)
Updated October 9, 2017 at 11:02am
2
Most recent comment from Sergio:HI!
pls. share the wp-admin access, we'll check
Swayam
Colors Change IssueClosed
TheGem (WPBakery)
Updated October 9, 2017 at 10:49am
2
Most recent comment from Sergio:Hi, thanks!
I see that the right color is used (screen 1384)Possible delay occurs due to the cache server, ask your host support team
njtedeschi
Page HeaderClosed
TheGem (WPBakery)
Updated October 9, 2017 at 10:31am
2
Most recent comment from Michael:HI! In the Backend editor there is a setting to 'Hide breadcrumbs'.
Monika Szczepaniak
Visual Composer not workingClosed
TheGem (WPBakery)
Updated October 9, 2017 at 10:26am
2
Most recent comment from Michael:Hi,
Please share admin access. We will try to inspect problem on your site.
Monika Szczepaniak
reinstalling the theme and landing pageClosed
TheGem (WPBakery)
Updated October 9, 2017 at 10:01am
2
Most recent comment from Sergio:Hi,1) pls. check the documentation http://codex-themes.com/thegem/documentation/video-tutorials/2) you need to use the "Coming Soon" page as the home page
jurgendb
Portfolio - Remove Prev/Next buttonsClosed
TheGem (WPBakery)
Updated October 9, 2017 at 9:54am
11
Most recent comment from Michael:pls. use following css:
.single-thegem_pf_item .portfolio-item-page-bottom,
.single-thegem_pf_item .block-divider.gem-default-divider {
display:none !important;
}
prvnkumark
How to create News postsClosed
TheGem (WPBakery)
Updated October 9, 2017 at 8:49am
2
Most recent comment from Sergio:Hi, not quite sure what do you mean. Can you pls provide more details (screenshots)?