Public Tickets
anna
background photoClosed
TheGem (WPBakery)
Updated October 24, 2017 at 1:47pm
4
Most recent comment from Michael:Please contact us if you have any questions.
Camille Damer
Coming Soon Page ActivationClosed
TheGem (WPBakery)
Updated October 24, 2017 at 12:57pm
4
Most recent comment from [deleted]:I can't connect to your ftp with this data. Please check it.
http://sociallyconsciousclub.com.au/coming-soon-03/ - this is page link but I need Page ID. Please share admin access.
Rogier666
SAVE Button in Portfolio edit screen doesn't workClosed
TheGem (WPBakery)
Updated October 24, 2017 at 9:52am
4
Most recent comment from Oliver:HI!pls. update the theme to 3.0.1 version and check:Updating a theme
indigoross
Change Woocommerce BreadcrumbsClosed
TheGem (WPBakery)
Updated October 24, 2017 at 8:41am
4
Most recent comment from Oliver:Welcome!
bktime
Two Different MenusClosed
TheGem (WPBakery)
Updated October 24, 2017 at 8:27am
2
Most recent comment from Oliver:HI!Here is the code example for settings up different menu on the different pages:
function thegem_custom_wp_nav_menu_args($args) {
if(in_array(get_the_ID(), array(555))) {
if($args ...
Chris
Cannot change background colourClosed
TheGem (WPBakery)
Updated October 24, 2017 at 7:46am
3
Most recent comment from Chris:I managed to get this working. I needed to use the child theme that was originally supplied instead of using a child theme creation plugin.This ticket can be closed
jessewhite46
Slider, Blog & Portfolio DisappearedClosed
TheGem (WPBakery)
Updated October 23, 2017 at 11:12pm
3
Most recent comment from jessewhite46:Here are the screenshots showing where the elements aren't showing up on the site. I'm trying to disable some plugins now and I will let you know.
tbatson
Empty white space below footerClosed
TheGem (WPBakery)
Updated October 23, 2017 at 10:54am
9
Most recent comment from Sergio:We can contact via Team Viewer , so that I can see the problem
cre8gr
Different main menu on some pagesClosed
TheGem (WPBakery)
Updated October 23, 2017 at 10:13am
4
Most recent comment from Michael:Yes, I think it's possible.
Karin
WPBakery Page BuilderClosed
TheGem (WPBakery)
Updated October 23, 2017 at 9:34am
20
Most recent comment from Sergio:HI,
Feel free to contact us if you need help.
xjohnyx
License activationClosed
TheGem (WPBakery)
Updated October 23, 2017 at 8:49am
4
Most recent comment from Sergio:HI,
Feel free to contact us if you need help.
EVA SANCHEZ DE LA MORENA
LOREM IPSUM text when sharing a postClosed
TheGem (WPBakery)
Updated October 23, 2017 at 8:09am
11
Most recent comment from Sergio:Hi, all right nowpls. provide correct wp-admin access (screen 1530)
CerkaB
Resizing IssueClosed
TheGem (WPBakery)
Updated October 23, 2017 at 7:37am
5
Most recent comment from Michael:This is a mobile version of the site. With a small screen width, the items simply do not fit on the screen.
Saida
Remove Social Share in Timeline StyleClosed
TheGem (WPBakery)
Updated October 23, 2017 at 6:53am
2
Most recent comment from Oliver:HI!
pls. use following css:
.blog-style-timeline .post-footer-sharing {
display: none;
}
xjohnyx
Slider Revolution Activation CodeClosed
TheGem (WPBakery)
Updated October 23, 2017 at 6:50am
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme.
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository ...