Public Tickets
thalion-media
not good for SEOClosed
TheGem (WPBakery)
Updated December 3, 2016 at 12:16am
3
Most recent comment from jasonrae:I am following this :) SEO is why I got this theme because the last developer did not pay attention to the small things. So interested in following this post and getting the answer. Thanks
hwadham
Portfolio slugClosed
TheGem (WPBakery)
Updated December 2, 2016 at 1:08pm
2
Most recent comment from Oliver:HI!
You can change slug in the
wp-content/plugins/thegem-elements/inc/post-types/portfolios.php
line 31
'rewrite' => array('slug' => 'portfolios', 'with_front' => false),
After changing slu ...
Ashish dhama
Custom Icon packClosed
TheGem (WPBakery)
Updated December 1, 2016 at 6:26pm
4
Most recent comment from [deleted]:We use https://icomoon.io/ site for generating iconpack font.
bander234
QuickfinderClosed
TheGem (WPBakery)
Updated December 1, 2016 at 12:10pm
2
Most recent comment from Oliver:HI!Goggle will not index this pages. In the post types quickfinder, clients, teams, galleries pages for items don't exist.
WSDigital
Visual ComposerClosed
TheGem (WPBakery)
Updated December 1, 2016 at 11:46am
4
Most recent comment from Oliver:Hi,
You just need to update TheGem elements plugin. We uploaded new version a week ago.
Nicolò Grammatico
CSS issuesClosed
TheGem (WPBakery)
Updated December 1, 2016 at 11:15am
5
Most recent comment from Oliver:HI!Sorry, It's widget textbox. Pls. check attach.
comunicaciondigitalgk
The Gem PluginsClosed
TheGem (WPBakery)
Updated December 1, 2016 at 9:56am
3
Most recent comment from comunicaciondigitalgk:Thanks :)
Lycia
Layer SliderClosed
TheGem (WPBakery)
Updated November 30, 2016 at 6:09pm
10
Most recent comment from Ashley Trevathan:Great. Thank you Max!
trucosviajeros
Fatal error updating thegem importer pluginClosed
TheGem (WPBakery)
Updated November 30, 2016 at 5:31pm
14
Most recent comment from Eco_Relics:Mine is fine now, you guys were a big help. Thanks Max!
Arti
TranslationClosed
TheGem (WPBakery)
Updated November 30, 2016 at 4:34pm
7
Most recent comment from Arti:Fine, solved translation of some strings. The only I have not been able to translate is the top area button. Thanks!
Ola Lund Reppe
Child ThemesClosed
TheGem (WPBakery)
Updated November 30, 2016 at 4:21pm
2
Most recent comment from [deleted]:Hi,
You can use our child theme for your different modifications which can be lost when you will update theme. We have removed all unnecessary and made it most of easy-to-use.
I don't understand wh ...
thalion-media
Many problems Closed
TheGem (WPBakery)
Updated November 30, 2016 at 3:00pm
2
Most recent comment from [deleted]:Hi,1. We can change alt attribute in logo on your site with child theme and thegem_get_logo_img filter.2-3. We fixed it in new theme and plugin versions. I suppose we upload update today.
vetch
Can't translate some partsClosed
TheGem (WPBakery)
Updated November 30, 2016 at 2:39pm
2
Most recent comment from [deleted]:Hi,Thanks for your ticket.About search: it is our bug, we fixed it and upload new theme version today. Or you can siple replace ('Search...', 'theme') with ('Search...', 'thegem') in functions.php fil ...
octameter
Navigation parent elements in tablet layout not clickableClosed
TheGem (WPBakery)
Updated November 30, 2016 at 2:21pm
2
Most recent comment from Oliver:HI!pls. set "Make clickable on mobile" checkbox in the menu item settings.
John McCammon
Slider AnimationsClosed
TheGem (WPBakery)
Updated November 30, 2016 at 12:42pm
2
Most recent comment from Oliver:HI!pls. share the wp-admin access, and link to the page, which slider you want to use, we'll check.