Public Tickets
Aran
GuideClosed
TheGem(Elementor)
Updated August 2, 2021 at 6:41am
5
Most recent comment from Oliver:Welcome!
Zepp61
license key stopped workingClosed
Cryption
Updated July 30, 2021 at 8:19am
4
Most recent comment from Oliver:Welcome!
Zepp61
Waiting for reply on license key stopped working 4 hours now!Closed
Cryption
Updated July 30, 2021 at 8:18am
4
Most recent comment from Oliver:Welcome!
xywe
Just a questionClosed
TheGem(Elementor)
Updated July 29, 2021 at 2:02pm
4
Most recent comment from Oliver:Weclome!
Jhun Lorenz Asna
GutenbergClosed
TheGem (WPBakery)
Updated July 29, 2021 at 8:00am
3
Most recent comment from Oliver:Ok, thank you for letting know
Jhun Lorenz Asna
Blog PostClosed
TheGem (WPBakery)
Updated July 29, 2021 at 8:00am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin access.
Анастасия Хохлова
items in the cart are not visibleClosed
TheGem(Elementor)
Updated July 27, 2021 at 6:35pm
1
Most recent comment from Анастасия Хохлова:Проблема решена
diegobonati
Footer area not showingClosed
TheGem (WPBakery)
Updated July 27, 2021 at 11:00am
6
Most recent comment from Oliver:Sorry, for now, don't know, just leave activated gem elements and WPBackery page builder and check.
Jeffrey Garner
Mobile Display Cutting Off Header LogoClosed
TheGem(Elementor)
Updated July 27, 2021 at 7:34am
2
Most recent comment from Oliver:Hi,Can you give me wp-admin access?
FotG
customisation product pageClosed
TheGem(Elementor)
Updated July 23, 2021 at 11:59am
6
Most recent comment from Oliver:Hi,No, don't use elementor footer, this won't work in the theme, use our custom footer.
FotG
updatesClosed
TheGem(Elementor)
Updated July 23, 2021 at 11:47am
6
Most recent comment from Oliver:Welcome!
AnBue
Custom fontsClosed
TheGem (WPBakery)
Updated July 21, 2021 at 7:39am
2
Most recent comment from Oliver:Hi,You can add it in the Thegem > Self-Hosted FontsAfter you add it there, your font will be the first in the theme options.
nikolettgados
TheGem Demo Import plugin install errorClosed
TheGem (WPBakery)
Updated July 21, 2021 at 6:46am
4
Most recent comment from Oliver:Ok, Thank you for letting know
VAMSHI
No Private Ticket responses till date - 2 days overClosed
TheGem(Elementor)
Updated July 19, 2021 at 7:49am
2
Most recent comment from Oliver:Hi,Sorry for delay, replied there.
mrcambridge
Deregistered DomainClosed
Activation Problems in TheGem Theme.
Updated July 18, 2021 at 12:22pm
14
Most recent comment from Oliver:HI,Replied in another ticket