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Public Tickets

aledelpu contact form text areaClosed   TheGem(Elementor)   Updated March 9, 2021 at 7:14am   3 Most recent comment from Oliver:Ok, thank you for letting know Urvish Kadia QuickFinder IssuesClosed   TheGem (WPBakery)   Updated March 8, 2021 at 12:57pm   2 Most recent comment from Oliver:Hi,pls. give me wp-admin access. Christian LayerSlider WPClosed   TheGem(Elementor)   Updated March 8, 2021 at 12:55pm   2 Most recent comment from Oliver:Hi,pls. wait a bit, after we test the last version on compatibility with the theme, we'll update it in our repository.  Sankalp_Seo Unable to import demo theme (Cryptocoin)Closed   TheGem (WPBakery)   Updated March 8, 2021 at 11:09am   2 Most recent comment from Michael:HI!Please install this theme (see attach.) and activate it. After that you will be able to import the demo site of your choice. aledelpu demo page template boxed or fullwidthClosed   TheGem(Elementor)   Updated March 5, 2021 at 11:34am   6 Most recent comment from Michael:Please contact us if you have any questions.Have a nice day! aledelpu h1-6 lowercaseClosed   TheGem(Elementor)   Updated March 5, 2021 at 10:42am   5 Most recent comment from Oliver:Welcome! Koenig Urgent, I can't change anythingClosed   TheGem(Elementor)   Updated March 5, 2021 at 8:34am   2 Most recent comment from Oliver:Hi,Replied in another ticket. aledelpu rev slider abd importing demoClosed   TheGem(Elementor)   Updated March 5, 2021 at 6:48am   3 Most recent comment from Oliver:Ok, thank you for letting know. Acutis Change page loader to site logoClosed   TheGem (WPBakery)   Updated March 4, 2021 at 9:28am   10 Most recent comment from Oliver:HI! CSS example: body .preloader .preloader-spin, body .loading .preloader-spin { animation: none; }   Tipicamente Update ElementorClosed   TheGem(Elementor)   Updated March 3, 2021 at 12:00pm   4 Most recent comment from Michael:Yes, of course, you can upgrade. colakkubilay HELP!!?! HOW IT CAN BE POSSIBLE? :OClosed   TheGem(Elementor)   Updated March 3, 2021 at 7:56am   2 Most recent comment from Oliver:Hi,pls. give me FTP access. biernat_a AJAX stopped workingClosed   TheGem (WPBakery)   Updated March 2, 2021 at 11:29am   7 Most recent comment from Oliver:Hi Adam,Thank you for letting know. hassanprogrammer Categories Custom LayoutClosed   TheGem(Elementor)   Updated March 2, 2021 at 10:03am   2 Most recent comment from Michael:HI! You need to edit template: /wp-content/themes/thegem/index.php Example of changing default style you can see in the template: /wp-content/themes/thegem/search.php Before the editing copy file in ... Acutis Customize preloaderClosed   TheGem (WPBakery)   Updated March 1, 2021 at 10:56am   4 Most recent comment from Michael:Read the provided article to the end, there is a corresponding instruction. Tina McDowell URGENT: Demo Installation FailClosed   Activation Problems in TheGem Theme.   Updated March 1, 2021 at 7:55am   2 Most recent comment from Oliver:Hi,Replied there.