Public Tickets
frg004
Core Web Vitals - LCP issue: longer than 2.5s (mobile)Closed
TheGem (WPBakery)
Updated October 4, 2021 at 6:37am
3
Most recent comment from Oliver:By the way take a look to this plugin:https://wp-rocket.me/?campaignid=12123134354&adgroupid=115624290686&adid=492669262243&gclid=CjwKCAjwqeWKBhBFEiwABo_XBp8ZMev18v0KWVCCtJk4bechxACWfcnNa5D8JAkU8D9aja ...
mrpatrickleddy
SliderRevolution license key is invalidClosed
TheGem(Elementor)
Updated October 4, 2021 at 6:35am
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme.
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin reposit ...
Drago Katić
Selection of SEO PluginClosed
TheGem(Elementor)
Updated October 4, 2021 at 6:33am
4
Most recent comment from Oliver:Welcome!
valex83
Logo doesn't changeClosed
Cryption
Updated October 4, 2021 at 6:32am
6
Most recent comment from Oliver:Ok, thank you for letting know
WednesdaysHeroes
woocommerce supportClosed
TheGem (WPBakery)
Updated October 2, 2021 at 10:08am
2
Most recent comment from Oliver:Hi,Sorry for not updated info, sure, everything will work.
BoralStoneDivision
Recent post widgetClosed
TheGem(Elementor)
Updated October 1, 2021 at 6:51am
2
Most recent comment from Oliver:HI!
CSS example:
#colophon .gem-pp-posts-date {
display: none;
}
Stefano Becheroni
Layer Slider updateClosed
TheGem (WPBakery)
Updated September 30, 2021 at 11:32am
4
Most recent comment from Oliver:Welcome!
Gerald Bertet-Pilon Nicolas
How to setup/populate a Portfolio ?Closed
TheGem(Elementor)
Updated September 30, 2021 at 7:56am
4
Most recent comment from Oliver:HI,pls. give me link to the page with PF block.
Gerald Bertet-Pilon Nicolas
HEADER MENU-COLOR-DETAILSClosed
TheGem(Elementor)
Updated September 30, 2021 at 7:56am
4
Most recent comment from Oliver:HI,CSS code:
#primary-menu.no-responsive li li:hover a {
border-color: #000 !important;
}
Gerald Bertet-Pilon Nicolas
IMAGE-UPLOAD-ISSUE Post processing failed Error MessageClosed
TheGem(Elementor)
Updated September 30, 2021 at 6:36am
2
Most recent comment from Oliver:Hi,You have too big images, maximum image size can be 2500px width.
BoralStoneDivision
Blog Post AdjustmentClosed
TheGem(Elementor)
Updated September 29, 2021 at 11:24am
3
Most recent comment from Oliver:Ok, thank you for letting know
kathleen brown
Full width container issuesClosed
TheGem (WPBakery)
Updated September 28, 2021 at 1:13pm
4
Most recent comment from Oliver:Hi,Activate it and just clean the cache, everything will be ok.
Gerald Bertet-Pilon Nicolas
MENU-HEADER-AREA COLOR-ISSUEClosed
TheGem(Elementor)
Updated September 28, 2021 at 1:01pm
6
Most recent comment from Oliver:Replied there.
lafejoseph01
the header spacingClosed
TheGem(Elementor)
Updated September 28, 2021 at 11:25am
7
Most recent comment from Oliver:Replied in another ticket.
Jeffrey Garner
How to edit content in Footer logo (Demo)Closed
TheGem(Elementor)
Updated September 28, 2021 at 11:00am
5
Most recent comment from Oliver:Hi,You can make it here:https://themeforest.net/item/thegem-creative-multipurpose-highperformance-wordpress-theme/16061685?s_rank=1Take a look at the top right side.