Public Tickets
michkalo1
logo sizeClosed
TheGem(Elementor)
Updated January 6, 2021 at 10:08am
2
Most recent comment from Michael:HI!
Please read the documentation:
https://codex-themes.com/thegem/documentation/#logo-sizeThe height of the logo will be proportional to its width.
[email protected]
Cannot install demoClosed
TheGem(Elementor)
Updated January 5, 2021 at 11:16am
4
Most recent comment from Michael:Please read the documentation:https://codex-themes.com/thegem/documentation/#setting-up-homepage
adam0903
activateClosed
TheGem (WPBakery)
Updated December 31, 2020 at 11:38am
2
Most recent comment from Oliver:Hi,Did you renamed theme? Can you check theme folder? Should be:wp-content/themes/thegem/THEME FILES
gaganjosan420
Translate themeClosed
TheGem(Elementor)
Updated December 30, 2020 at 10:07am
4
Most recent comment from Michael:We will consider the option of creating a similar platform for communication between users. Thanks for the suggestion.
Luca
sldier revolutionClosed
TheGem (WPBakery)
Updated December 29, 2020 at 12:58pm
2
Most recent comment from Michael:HI!You can find it here:
boostklicks
Problem using themesClosed
TheGem(Elementor)
Updated December 28, 2020 at 7:09am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin and FTP access.
NSODigital
Access to "Demo import"Closed
TheGem(Elementor)
Updated December 25, 2020 at 11:27am
3
Most recent comment from Michael:HI!Please contact us if you have any questions.Have a nice day!
Steve
Mobile Menu breakpointClosed
TheGem (WPBakery)
Updated December 24, 2020 at 10:34am
4
Most recent comment from Michael:Unfortunately, this requires changing a lot of files and code in them. Therefore, at the moment there is no such setting in the theme.Also I don't see any problems right now on your site.
globeq
ActivationClosed
TheGem (WPBakery)
Updated December 23, 2020 at 9:52am
2
Most recent comment from Oliver:Hi,
Replied in another ticket.
globeq
ActivationClosed
TheGem (WPBakery)
Updated December 23, 2020 at 9:52am
2
Most recent comment from Oliver:Hi,Replied in another ticket.
globeq
ActivationClosed
TheGem (WPBakery)
Updated December 23, 2020 at 9:51am
2
Most recent comment from Oliver:Hi,What URL you can't activate?
bkcphoto
LightboxClosed
TheGem (WPBakery)
Updated December 22, 2020 at 2:47pm
8
Most recent comment from Michael:You're welcome!Have a nice day!
blackgoatco
How to change the main header areaeaClosed
TheGem(Elementor)
Updated December 22, 2020 at 10:58am
3
Most recent comment from Oliver:Ok, thank you for letting know
DesignMeSouthAfrica
quickfinder not showing contentClosed
TheGem (WPBakery)
Updated December 21, 2020 at 9:32am
2
Most recent comment from Oliver:Hi,pls. update theme to the last version:Updating Theme and Plugins
Jewels3225
Error Loading PagesClosed
TheGem (WPBakery)
Updated December 21, 2020 at 8:23am
4
Most recent comment from Oliver:Hi,I think it's custom footer, take a look:https://www.youtube.com/watch?v=ADDfmPGjGl0&feature=emb_logo