Public Tickets
JWagonerPresidio
Privacy & GDPRClosed
TheGem (WPBakery)
Updated March 24, 2021 at 6:58am
6
Most recent comment from Oliver:You're welcome!
Gabbe18
Removing the loading circle in the middle of the screen when refreshing the pageClosed
TheGem(Elementor)
Updated March 23, 2021 at 2:35pm
5
Most recent comment from Michael:You're welcome!Have a nice day!
Gabbe18
Slow page speedClosed
TheGem(Elementor)
Updated March 23, 2021 at 12:23pm
4
Most recent comment from Oliver:Welcome!
aledelpu
bottom footer columnsClosed
TheGem(Elementor)
Updated March 22, 2021 at 10:43am
4
Most recent comment from Michael:You're welcome!
colakkubilay
INCREASING ONE BY ONE COUNTERClosed
TheGem(Elementor)
Updated March 22, 2021 at 9:57am
2
Most recent comment from Michael:HI!Unfortunately, there is no such functionality in the theme.
colakkubilay
TEXT GOES TO OUTSIDE OF THE BOXXClosed
TheGem(Elementor)
Updated March 22, 2021 at 9:54am
2
Most recent comment from Michael:HI!
Use spaces, there are no such long words.
Or use 'word-break: break-all; ' css property.
Md Zahidul Islam
Footer ProblemClosed
TheGem(Elementor)
Updated March 22, 2021 at 9:40am
2
Most recent comment from Michael:HI!Please read the documentation:https://codex-themes.com/thegem/documentation/#widgetised-footer-area
francoj22
Sale! Label on ImageClosed
TheGem(Elementor)
Updated March 22, 2021 at 8:43am
2
Most recent comment from Michael:HI!In the product settings, you need to enter a promotional price, and this label will be displayed automatically.
Tomok11
White SpaceClosed
TheGem(Elementor)
Updated March 22, 2021 at 8:07am
4
Most recent comment from Michael:You're welcome!Have a nice day!
deniznet
Cryption theme does not workClosed
Cryption
Updated March 22, 2021 at 6:33am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin and FTP access.
KI69EATH
Logo wont showClosed
TheGem(Elementor)
Updated March 19, 2021 at 10:12am
2
Most recent comment from Oliver:Hi,
The problem in SSL, after you activate it you need to set https connection instead of the http in the general options, after the change, click save in the theme options to apply your settings ( ...
mford19
CounterClosed
TheGem (WPBakery)
Updated March 19, 2021 at 6:33am
3
Most recent comment from Oliver:Ok, thank you for letting know
Mwijaya20 Wijaya
Trouble when update the plugin (Update failed: Purchase code verification failed. Activate TheGem)Closed
TheGem (WPBakery)
Updated March 18, 2021 at 11:20am
4
Most recent comment from Oliver:Welcome!
jozhualara
Installation demo import no progress of 98%Closed
TheGem(Elementor)
Updated March 17, 2021 at 6:00am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin and FTP access
tipsysmino
Top Area MenuClosed
TheGem (WPBakery)
Updated March 15, 2021 at 2:38pm
7
Most recent comment from Oliver:Welcome!