Public Tickets
mary-anns2
Icon ShadowClosed
TheGem (WPBakery)
Updated September 18, 2023 at 10:01am
6
Most recent comment from Oliver:You're welcome!
Erica
Featured Images on posts not showing upClosed
TheGem (WPBakery)
Updated September 16, 2023 at 8:27am
4
Most recent comment from Oliver:Hi Erica, you are most welcome!
mary-anns2
Quickfinder helpClosed
TheGem (WPBakery)
Updated September 15, 2023 at 12:41pm
2
Most recent comment from Oliver:Hi, kindly check this documentation https://docs.codex-themes.com/category/128-quickfinders-wpbakery
ednadurango1
post templatesClosed
TheGem (WPBakery)
Updated September 13, 2023 at 1:56pm
3
Most recent comment from Oliver:Also, kindly check this documentation https://docs.codex-themes.com/category/186-single-post-builder
morkovu
Photos from woocomerce products image cut instead of displaying full imageClosed
TheGem (WPBakery)
Updated September 13, 2023 at 12:19pm
2
Most recent comment from Oliver:Hi, kindly provide your wp-admin access details and the direct link to the page where we can see this - please use a private message in this ticket to share the details.
Ataol Oray
I have one active website with the theme cant I use for the second websiteClosed
TheGem (WPBakery)
Updated September 12, 2023 at 7:23pm
2
Most recent comment from Oliver:Hi, one license is valid for one live website, kindly check https://docs.codex-themes.com/article/295-license-terms . If you wish to use TheGem for the additional project you would need to purchase ...
wilsdesign
Teams : Member OrderClosed
TheGem (WPBakery)
Updated August 31, 2023 at 12:25pm
4
Most recent comment from Michael:You're welcome!Please contact us if you have any questions.
bmcd67
WP Bakery UpdatesClosed
TheGem (WPBakery)
Updated August 31, 2023 at 7:08am
2
Most recent comment from Oliver:Hi, no need to purchase any separate license, WPBakery comes bundled, you can update as described in documentation: https://docs.codex-themes.com/article/308-updating-plugins
Jana
Individualize "read more" buttons for blog articlesClosed
TheGem (WPBakery)
Updated August 29, 2023 at 4:53pm
2
Most recent comment from Oliver:Hi Jana, thank you very much for this interesting insights and explanations!To keep it short: yes, now you can use individual text for buttons in TheGem inside the loop. We have recently released a ...
chaiyafarmer
WPbakery plugin update to 7.0Closed
TheGem (WPBakery)
Updated August 25, 2023 at 7:05pm
4
Most recent comment from Oliver:You are welcome!
lotosforming
we can't update Slider Revolution and LayerSliderndClosed
TheGem (WPBakery)
Updated August 22, 2023 at 10:16am
4
Most recent comment from Oliver:You're welcome!
peifferwolf
Bottom footerClosed
TheGem (WPBakery)
Updated August 19, 2023 at 6:05am
2
Most recent comment from Oliver:Hi, kindly check this article: https://docs.codex-themes.com/article/612-my-changes-in-theme-options-are-not-being-applied-to-some-pages-posts-why
peifferwolf
Footer missing on hjomepageClosed
TheGem (WPBakery)
Updated August 18, 2023 at 5:47pm
3
Most recent comment from Oliver:Hi, thank you for letting me know, you are very welcome!
frg004
IconsClosed
TheGem (WPBakery)
Updated August 18, 2023 at 7:11am
2
Most recent comment from Oliver:HI!
Add this one:
#pourquoinous .vc_tta-title-text {
display: inline;
}
frg004
Post GridClosed
TheGem (WPBakery)
Updated August 14, 2023 at 8:19am
2
Most recent comment from Oliver:HI,Sorry, can you provide a bit more details on what should be done?