Public Tickets
bestbetcomputer
Menu on all pages disappearedClosed
TheGem (WPBakery)
Updated October 20, 2023 at 8:33am
2
Most recent comment from Michael:Hi,sorry, I don't see any problems on your site right now:Could you please provide a bit more details?
jameelshah1
Grid FilterClosed
TheGem (WPBakery)
Updated October 20, 2023 at 6:52am
5
Most recent comment from Oliver:You are welcome!
Matthew Griffin
z axisClosed
TheGem (WPBakery)
Updated October 17, 2023 at 1:31pm
10
Most recent comment from Oliver:You are welcome!
Tessa Spijker
Creative cloud fontClosed
TheGem (WPBakery)
Updated October 17, 2023 at 1:28pm
6
Most recent comment from Oliver:Hi, looks like you didn't do this: I have done this for you: https://www.lytsefladde.nl/wp-admin/admin.php?page=fonts-managerNow you have an access to these fonts in Theme Options: https://pr ...
Uniekelema
will nog updateClosed
TheGem (WPBakery)
Updated October 11, 2023 at 6:40am
2
Most recent comment from Oliver:Hi, kindly use TheGem license manager at https://codex-themes.com/thegem/license_manager as described in our documentation https://docs.codex-themes.com/article/295-license-terms to manage your lic ...
Kris Nelson
ConfllictClosed
TheGem (WPBakery)
Updated October 9, 2023 at 6:38am
8
Most recent comment from Michael:Please provide a link to this form.
atsites
pop up templatesClosed
TheGem (WPBakery)
Updated October 5, 2023 at 10:15am
2
Most recent comment from Michael:Hi,
please read these articles:
https://docs.codex-themes.com/article/229-generalhttps://docs.codex-themes.com/article/231-inserting-pre-built-popup-template
Michael Kelleher
replace buttonsClosed
TheGem (WPBakery)
Updated October 5, 2023 at 8:46am
12
Most recent comment from Michael:You're welcome!Have a nice day!
Steen Handberg
thegem listing car listing templateClosed
TheGem (WPBakery)
Updated October 4, 2023 at 2:33pm
6
Most recent comment from Michael:If I understand you correctly, you need to reassign the field group that the post belongs to to the post type you want.
mary-anns2
Quickfinder Display MethodClosed
TheGem (WPBakery)
Updated October 2, 2023 at 1:52pm
4
Most recent comment from Michael:Please contact us if you need our help.Have a nice day!
mccauley1234 McCauley
"WPBakery Page Builder license not found or invalid. You can manage your licenses at support.wpbakery.com or purchase a new license at wpbakery.com."Closed
TheGem (WPBakery)
Updated October 1, 2023 at 12:42pm
2
Most recent comment from Oliver:Hi, there is a know bug with the latest WPBakery update. Please ignore this message, go to your "plugins" page in WordPress admin dashboard, remove WPBakery plugin completely and re-install it via The ...
Linda
portfolio item navigationClosed
TheGem (WPBakery)
Updated September 28, 2023 at 1:00pm
4
Most recent comment from Oliver:Hi,You need to use builder to make this navigation style, add your template and set it here:https://prnt.sc/76dth6IAeLY6
genesistemas
LicenseClosed
TheGem (WPBakery)
Updated September 27, 2023 at 11:20am
2
Most recent comment from Oliver:Hi,
take a look:
https://docs.codex-themes.com/article/295-license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. login ...
mavis
design changed to themeClosed
TheGem (WPBakery)
Updated September 27, 2023 at 10:50am
2
Most recent comment from Oliver:HI,Can you provide wp-admin access and make few screenshots to describe the problem?
Susan Colao
ButtonsClosed
TheGem (WPBakery)
Updated September 25, 2023 at 10:45am
4
Most recent comment from Oliver:You're welcome!