Public Tickets
ortizgoncalves
Social NetworksClosed
TheGem (WPBakery)
Updated June 9, 2023 at 6:47am
4
Most recent comment from Oliver:Welcome!
creative11
Unable to change font fizeClosed
TheGem (WPBakery)
Updated June 7, 2023 at 6:43am
12
Most recent comment from Oliver:HI,Take a look:https://prnt.sc/BCPOdZBGqc6t
Emanuele Pomini
WPBakery Page Builder update failureClosed
TheGem (WPBakery)
Updated June 5, 2023 at 5:36am
2
Most recent comment from Oliver:Hi,please wait a bit, we're testing it on compatibility with the theme, today will be updated in our repository.
Pekay06
Doubled BreadcrumbsClosed
TheGem (WPBakery)
Updated June 3, 2023 at 9:30am
2
Most recent comment from Oliver:Hi, you can disable it in Theme Options -> Single Pages -> Product Page https://prnt.sc/P01zI8s0fgxu
christa575
WP BakeryClosed
TheGem (WPBakery)
Updated June 3, 2023 at 7:35am
4
Most recent comment from Oliver:Hi Ted, yes, it is true: WPBakery is already included in TheGem as a bundled plugin (kindly check here https://docs.codex-themes.com/article/300-installing-plugins ), there is no need to purchase t ...
Fred
Woocommerce FilterClosed
TheGem (WPBakery)
Updated June 2, 2023 at 6:13am
2
Most recent comment from Oliver:Hi Fred, no need to install any third-party plugins for this as TheGem has a very flexible and powerful AJAX product filters, kindly check this demos: https://codex-themes.com/thegem/shop/https://co ...
Valerio Cavallo
change text to the footerClosed
TheGem (WPBakery)
Updated May 31, 2023 at 11:32am
4
Most recent comment from Oliver:Welcome!
charissawest
Amorphology: I don't see anywhere in TheGem settings to set display settings for Teams elementClosed
TheGem (WPBakery)
Updated May 31, 2023 at 7:03am
4
Most recent comment from Oliver:You're welcome!
Tim
LicenseClosed
TheGem (WPBakery)
Updated May 31, 2023 at 5:44am
2
Most recent comment from Oliver:Hi Tim, kindly use TheGem license manager as described here https://docs.codex-themes.com/article/295-license-terms to manage your licenses and activations. By deregistering you cannot register The ...
mgorayah
Custom link for Product on SalesClosed
TheGem (WPBakery)
Updated May 24, 2023 at 8:10am
5
Most recent comment from Oliver:Ok, thank you for letting know
russpond
Lightbox for Vimeo videos is not workingClosed
TheGem (WPBakery)
Updated May 24, 2023 at 7:54am
2
Most recent comment from Oliver:Hi,Sorry for delay, as I see there used your custom solution:https://prnt.sc/En_FOywcRGAJFrom the child theme, something wrong in your code.. Why are you not using our portfolio shortcode?https://cod ...
EdB1987
Blocks not workingClosed
TheGem (WPBakery)
Updated May 23, 2023 at 10:01am
2
Most recent comment from Oliver:Hi,Can you provide wp-admin access?
Regbilal
The build in Header menuClosed
TheGem (WPBakery)
Updated May 22, 2023 at 6:15am
2
Most recent comment from Oliver:HI,Sorry for delay, can you make screenshot how it should look like?
damionj1
Editing Widget ContentClosed
TheGem (WPBakery)
Updated May 21, 2023 at 9:37am
4
Most recent comment from Oliver:Hi,Sorry for delay, here you go:https://pida2.com/wp-admin/admin.php?page=thegem-theme-options#/contacts-and-socials/contacts
siaetsolutions
Activation failed. Please try again.Closed
TheGem (WPBakery)
Updated May 19, 2023 at 7:10am
6
Most recent comment from Oliver:ok, let me know