Public Tickets
genesistemas
LicenseClosed
TheGem (WPBakery)
Updated September 27, 2023 at 11:20am
2
Most recent comment from Oliver:Hi,
take a look:
https://docs.codex-themes.com/article/295-license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. login ...
mavis
design changed to themeClosed
TheGem (WPBakery)
Updated September 27, 2023 at 10:50am
2
Most recent comment from Oliver:HI,Can you provide wp-admin access and make few screenshots to describe the problem?
Susan Colao
ButtonsClosed
TheGem (WPBakery)
Updated September 25, 2023 at 10:45am
4
Most recent comment from Oliver:You're welcome!
mary-anns2
Add Menu ItemClosed
TheGem (WPBakery)
Updated September 24, 2023 at 1:47pm
4
Most recent comment from Oliver:You are welcome!
mary-anns2
Importing New Theme PagesClosed
TheGem (WPBakery)
Updated September 23, 2023 at 10:30am
2
Most recent comment from Oliver:Hi, we would need an access to check your configuration. Also, can you please share some screenshots describing what exactly you do and what is happening? In general, to achieve your purpose I would ...
mary-anns2
Menu jump to pointClosed
TheGem (WPBakery)
Updated September 22, 2023 at 8:04am
2
Most recent comment from Oliver:Hi,please take a look:https://docs.codex-themes.com/article/444-one-page-website-thegem-elementor
Abdelouahab KIFANI
breadcrumbs to hide on the web pagesClosed
TheGem (WPBakery)
Updated September 19, 2023 at 12:10pm
2
Most recent comment from Oliver:Hi,You can hide it in the page options, please take a look:https://docs.codex-themes.com/article/439-title-area
Darius
home pageClosed
TheGem (WPBakery)
Updated September 19, 2023 at 11:10am
14
Most recent comment from Oliver:You're welcome!
mary-anns2
Change BackgroundClosed
TheGem (WPBakery)
Updated September 19, 2023 at 7:49am
4
Most recent comment from Oliver:Welcome!
mary-anns2
Icon ShadowClosed
TheGem (WPBakery)
Updated September 18, 2023 at 10:01am
6
Most recent comment from Oliver:You're welcome!
Erica
Featured Images on posts not showing upClosed
TheGem (WPBakery)
Updated September 16, 2023 at 8:27am
4
Most recent comment from Oliver:Hi Erica, you are most welcome!
mary-anns2
Quickfinder helpClosed
TheGem (WPBakery)
Updated September 15, 2023 at 12:41pm
2
Most recent comment from Oliver:Hi, kindly check this documentation https://docs.codex-themes.com/category/128-quickfinders-wpbakery
ednadurango1
post templatesClosed
TheGem (WPBakery)
Updated September 13, 2023 at 1:56pm
3
Most recent comment from Oliver:Also, kindly check this documentation https://docs.codex-themes.com/category/186-single-post-builder
morkovu
Photos from woocomerce products image cut instead of displaying full imageClosed
TheGem (WPBakery)
Updated September 13, 2023 at 12:19pm
2
Most recent comment from Oliver:Hi, kindly provide your wp-admin access details and the direct link to the page where we can see this - please use a private message in this ticket to share the details.
Ataol Oray
I have one active website with the theme cant I use for the second websiteClosed
TheGem (WPBakery)
Updated September 12, 2023 at 7:23pm
2
Most recent comment from Oliver:Hi, one license is valid for one live website, kindly check https://docs.codex-themes.com/article/295-license-terms . If you wish to use TheGem for the additional project you would need to purchase ...