Public Tickets
Matthew Griffin
CSS AnitmationsClosed
TheGem (WPBakery)
Updated December 31, 2023 at 9:41am
2
Most recent comment from Oliver:Hi Matthew, kindly share the link to the page where we can see your columns setup and provide your wp-admin access details in the private message, thank you.
boumdesign
MEGA MENUClosed
TheGem (WPBakery)
Updated December 30, 2023 at 7:16am
5
Most recent comment from Oliver:You are welcome!
Uschi Kaiser
Template not up to dateClosed
TheGem (WPBakery)
Updated December 27, 2023 at 8:05am
4
Most recent comment from Michael:Try just temporarily deleting this file from the child theme (making a copy of it beforehand).After that, check your site to see if everything is working correctly.
emism
translation of certain labelsClosed
TheGem (WPBakery)
Updated December 25, 2023 at 1:48pm
2
Most recent comment from Oliver:Hi, you can change it in Theme Options - WooCommerce - Elements Styles: /wp-admin/admin.php?page=thegem-theme-options#/woocommerce/product-styleshttps://prnt.sc/tZ5x2NNSu1rl
Jana
H1-Text Appearance AdjustmentClosed
TheGem (WPBakery)
Updated December 22, 2023 at 11:28am
4
Most recent comment from Michael:In the element settings, you can specify which tag you want to use.
Jana
Slider buttons on mobileClosed
TheGem (WPBakery)
Updated December 22, 2023 at 9:19am
2
Most recent comment from Michael:Hi,There is no such feature in the theme in this portfolio layout.
Jana
No Index SClosed
TheGem (WPBakery)
Updated December 19, 2023 at 9:19am
4
Most recent comment from Michael:You're welcome!Have a nice day!
csiscommunications
Grid Builder Custom ButtonsClosed
TheGem (WPBakery)
Updated December 19, 2023 at 8:41am
6
Most recent comment from Michael:You're welcome!Have a nice day!
MR253
Change domain registrationClosed
TheGem (WPBakery)
Updated December 15, 2023 at 7:09am
2
Most recent comment from Michael:Hi, You can manage your licenses and activations in TheGem license manager: https://codex-themes.com/thegem/license_manager
Jana
Top MarginClosed
TheGem (WPBakery)
Updated December 14, 2023 at 9:35am
2
Most recent comment from Michael:Hi,Please use this setting:
Matthew Griffin
hover box heightClosed
TheGem (WPBakery)
Updated December 14, 2023 at 7:01am
6
Most recent comment from Michael:You're welcome!Have a nice day!
frg004
Hide some social networkClosed
TheGem (WPBakery)
Updated December 13, 2023 at 3:00pm
4
Most recent comment from Michael:You're welcome!Have a nice day!
simonegardella
MenuClosed
TheGem (WPBakery)
Updated December 4, 2023 at 8:30am
4
Most recent comment from Michael:Hi,You can simply import this demo site to your website and all these features will be available to you.
simonegardella
product updateClosed
TheGem (WPBakery)
Updated December 4, 2023 at 8:27am
4
Most recent comment from Michael:Hi,To resolve this issue, please contact Woocommerce plugin support.https://wordpress.org/support/plugin/woocommerce/
Matthew Griffin
border colour for youtube blockClosed
TheGem (WPBakery)
Updated November 28, 2023 at 8:03am
4
Most recent comment from Michael:Fixed.