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Public Tickets

mary-anns2 Add Menu ItemClosed   TheGem (WPBakery)   Updated September 24, 2023 at 1:47pm   4 Most recent comment from Oliver:You are welcome! mary-anns2 Importing New Theme PagesClosed   TheGem (WPBakery)   Updated September 23, 2023 at 10:30am   2 Most recent comment from Oliver:Hi, we would need an access to check your configuration. Also, can you please share some screenshots describing what exactly you do and what is happening? In general, to achieve your purpose I would ... mary-anns2 Menu jump to pointClosed   TheGem (WPBakery)   Updated September 22, 2023 at 8:04am   2 Most recent comment from Oliver:Hi,please take a look:https://docs.codex-themes.com/article/444-one-page-website-thegem-elementor Abdelouahab KIFANI breadcrumbs to hide on the web pagesClosed   TheGem (WPBakery)   Updated September 19, 2023 at 12:10pm   2 Most recent comment from Oliver:Hi,You can hide it in the page options, please take a look:https://docs.codex-themes.com/article/439-title-area Darius home pageClosed   TheGem (WPBakery)   Updated September 19, 2023 at 11:10am   14 Most recent comment from Oliver:You're welcome! mary-anns2 Change BackgroundClosed   TheGem (WPBakery)   Updated September 19, 2023 at 7:49am   4 Most recent comment from Oliver:Welcome! mary-anns2 Icon ShadowClosed   TheGem (WPBakery)   Updated September 18, 2023 at 10:01am   6 Most recent comment from Oliver:You're welcome! Erica Featured Images on posts not showing upClosed   TheGem (WPBakery)   Updated September 16, 2023 at 8:27am   4 Most recent comment from Oliver:Hi Erica, you are most welcome! mary-anns2 Quickfinder helpClosed   TheGem (WPBakery)   Updated September 15, 2023 at 12:41pm   2 Most recent comment from Oliver:Hi, kindly check this documentation https://docs.codex-themes.com/category/128-quickfinders-wpbakery  ednadurango1 post templatesClosed   TheGem (WPBakery)   Updated September 13, 2023 at 1:56pm   3 Most recent comment from Oliver:Also, kindly check this documentation https://docs.codex-themes.com/category/186-single-post-builder  morkovu Photos from woocomerce products image cut instead of displaying full imageClosed   TheGem (WPBakery)   Updated September 13, 2023 at 12:19pm   2 Most recent comment from Oliver:Hi, kindly provide your wp-admin access details and the direct link to the page where we can see this - please use a private message in this ticket to share the details.  Ataol Oray I have one active website with the theme cant I use for the second websiteClosed   TheGem (WPBakery)   Updated September 12, 2023 at 7:23pm   2 Most recent comment from Oliver:Hi, one license is valid for one live website, kindly check https://docs.codex-themes.com/article/295-license-terms . If you wish to use TheGem for the additional project you would need to purchase ... wilsdesign Teams : Member OrderClosed   TheGem (WPBakery)   Updated August 31, 2023 at 12:25pm   4 Most recent comment from Michael:You're welcome!Please contact us if you have any questions. bmcd67 WP Bakery UpdatesClosed   TheGem (WPBakery)   Updated August 31, 2023 at 7:08am   2 Most recent comment from Oliver:Hi, no need to purchase any separate license, WPBakery comes bundled, you can update as described in documentation: https://docs.codex-themes.com/article/308-updating-plugins  Jana Individualize "read more" buttons for blog articlesClosed   TheGem (WPBakery)   Updated August 29, 2023 at 4:53pm   2 Most recent comment from Oliver:Hi Jana, thank you very much for this interesting insights and explanations!To keep it short: yes, now you can use individual text for buttons in TheGem inside the loop. We have recently released a ...