Public Tickets
jemid
transalte countdowClosed
TheGem (WPBakery)
Updated July 3, 2023 at 11:44am
2
Most recent comment from Oliver:Hi, you need to translate it in TheGem Elements plugin, kindly refer to https://docs.codex-themes.com/article/635-thegem-elements-plugin-translation
TeachThemtoTravel
Photo of Woman - Can't Figure Out Where to Change and UpdateClosed
TheGem (WPBakery)
Updated June 28, 2023 at 7:59pm
4
Most recent comment from Oliver:You are welcome!
PQSDurham412
Contact Form 7 buttonClosed
TheGem (WPBakery)
Updated June 27, 2023 at 6:22am
6
Most recent comment from Oliver:Welcome!
giuseppedb
Horizontal scroll doesn't workClosed
TheGem (WPBakery)
Updated June 26, 2023 at 6:35am
2
Most recent comment from Oliver:HI,Should be fixed, can you check?
jmadeptdesigns
Top MenuClosed
TheGem (WPBakery)
Updated June 22, 2023 at 6:41am
4
Most recent comment from Oliver:You're welcome!
Matthew Griffin
padding on mobileClosed
TheGem (WPBakery)
Updated June 20, 2023 at 12:37pm
4
Most recent comment from Oliver:Add any class to the text box, for example mobile-margin and this CSS code:
@media screen and (max-width: 767px) {
.mobile-margin .thegem-vc-text {
margin-right: 0 !important;
}
}
ACQUIP
How can I fill this blank space?Closed
TheGem (WPBakery)
Updated June 19, 2023 at 8:11am
2
Most recent comment from Oliver:Hi,Sorry, can you make screenshot where do you need to remove it on the page?
Tuckernator
The theme is missing the style.css stylesheetClosed
TheGem (WPBakery)
Updated June 18, 2023 at 8:48am
4
Most recent comment from Oliver:You are welcome!
chaiyafarmer
Favicon problem in ThegemClosed
TheGem (WPBakery)
Updated June 16, 2023 at 8:59am
4
Most recent comment from Oliver:You're welcome!
Uschi Kaiser
old version in TemplateClosed
TheGem (WPBakery)
Updated June 14, 2023 at 7:49am
2
Most recent comment from Oliver:Hi,
For now you can just ignore this notices as it doesn’t have any impact on TheGem and its functionality, everything works fine without any conflicts. The update will be released very soon, we wil ...
Matthew Griffin
Y axis not active or working?Closed
TheGem (WPBakery)
Updated June 9, 2023 at 12:50pm
2
Most recent comment from Oliver:HI!
CSS example:
.thegem-vc-text {
z-index: 999;
position: relative;
}
ortizgoncalves
Social NetworksClosed
TheGem (WPBakery)
Updated June 9, 2023 at 6:47am
4
Most recent comment from Oliver:Welcome!
creative11
Unable to change font fizeClosed
TheGem (WPBakery)
Updated June 7, 2023 at 6:43am
12
Most recent comment from Oliver:HI,Take a look:https://prnt.sc/BCPOdZBGqc6t
Emanuele Pomini
WPBakery Page Builder update failureClosed
TheGem (WPBakery)
Updated June 5, 2023 at 5:36am
2
Most recent comment from Oliver:Hi,please wait a bit, we're testing it on compatibility with the theme, today will be updated in our repository.
Pekay06
Doubled BreadcrumbsClosed
TheGem (WPBakery)
Updated June 3, 2023 at 9:30am
2
Most recent comment from Oliver:Hi, you can disable it in Theme Options -> Single Pages -> Product Page https://prnt.sc/P01zI8s0fgxu