Public Tickets
letiziacarrero1
hotmailClosed
TheGem (WPBakery)
Updated December 5, 2022 at 2:12pm
2
Most recent comment from Oliver:Hi,pls. take a look at our docs:https://codex-themes.com/thegem/documentation/https://codex-themes.com/thegem/documentation/#importing-demo-content
Quentin Cloete
TheGem Homepage(Demo) images not loadingClosed
TheGem (WPBakery)
Updated November 18, 2022 at 9:49am
3
Most recent comment from Oliver:Hi,Replied in another ticket.
Uthman
I wanted to update thegem but unfortunately i cannot do thatClosed
TheGem (WPBakery)
Updated November 17, 2022 at 9:50am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
tecnologia22
WoocommerceClosed
TheGem (WPBakery)
Updated November 10, 2022 at 7:40am
3
Most recent comment from Oliver:Don't worry, everything will work without problems.
Emma
update pluginsClosed
TheGem (WPBakery)
Updated November 7, 2022 at 1:32pm
2
Most recent comment from Oliver:HI!
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository. Please note: for ensuring the highest quality of working as ...
wilsdesign
CHANGE FONT - TOP AREA/FOOTERClosed
TheGem (WPBakery)
Updated October 28, 2022 at 8:01am
7
Most recent comment from Oliver:Hi,Sorry for delay, CSS code:
.top-area .gem-button {
font-family: 'Source Sans Pro' !important;
font-size: 14px !important;
font-weight: bold !important;
}
#footer-menu a {
fo ...
nickh54
Custom Title Demo Editing & Home page text box scrollingClosed
TheGem (WPBakery)
Updated October 21, 2022 at 12:25pm
6
Most recent comment from Oliver:Hi,pls. create new ticket, provide wp-admin access there and make few screenshots to describe the issue in details.
mccauley1234 McCauley
Infinite ScrollClosed
TheGem (WPBakery)
Updated October 19, 2022 at 9:23am
4
Most recent comment from Oliver:HI,Sorry, we don't have such feature in the theme and I didn't tested these plugins. I've added task to the team, may be we'll make something similar in future theme updates.
Fabian
PROBLEMAS DE OPTIMIZACIÓNClosed
TheGem (WPBakery)
Updated October 12, 2022 at 7:33am
2
Most recent comment from Oliver:HI,Pls. take a look:https://codex-themes.com/thegem/documentation/performance-optimizations/
mccauley1234 McCauley
Sitemap IssuesClosed
TheGem (WPBakery)
Updated October 11, 2022 at 7:14am
14
Most recent comment from Oliver:HI,It's the problem in wpforo plugin, you should contact this plugin support team with this issue.
liliaf
Redirect to other pageClosed
TheGem (WPBakery)
Updated October 7, 2022 at 7:19am
4
Most recent comment from Oliver:Welcome!
peifferwolf
Demo contentClosed
TheGem (WPBakery)
Updated September 30, 2022 at 11:28am
3
Most recent comment from Oliver:Or you can remove demo content via remove demo button, take a look:https://codex-themes.com/thegem/documentation/#one-click-import-of-demo-contentREMOVING DEMO CONTENT
This option is good if you don� ...
Mary
Hover boxesClosed
TheGem (WPBakery)
Updated September 26, 2022 at 7:11am
6
Most recent comment from Oliver:I need to see your setting to give you hints..
Alejandro
How can change portfolio module to see the full text of the titleClosed
TheGem (WPBakery)
Updated September 15, 2022 at 7:15am
4
Most recent comment from Oliver:Welcome!
Alejandro
How can change the slug of Portflio in other languajeClosed
TheGem (WPBakery)
Updated September 2, 2022 at 11:48am
2
Most recent comment from Oliver:HI,
You can change it in the theme options, here:
https://screenrec.com/share/RqPSo8aA30But there can be only 1 lang, it's not possible to change slug depending on the site language.