Public Tickets
KeLoX
Question about the new color selectorClosed
TheGem (WPBakery)
Updated October 10, 2024 at 7:55am
2
Most recent comment from Michael:Hi,
We are aware of this issue, but we didn't release this update, the WPBakery plugin released this update and we can only wait for the release of a new version of the plugin with a fix to this ...
steconte
Demo pagesClosed
TheGem (WPBakery)
Updated October 4, 2024 at 10:50am
6
Most recent comment from Michael:You're welcome!
Have a nice day!
Besir_S
Language Based FontClosed
TheGem (WPBakery)
Updated October 3, 2024 at 12:12pm
3
Most recent comment from Michael:Hi,
Unfortunately the theme doesn't have this functionality by default.
marcelle
Mobile Logo AlignmentClosed
TheGem (WPBakery)
Updated October 3, 2024 at 7:33am
2
Most recent comment from Michael:Hi,
Unfortunately, the default header doesn't have this feature. But you can use the Header Builder - https://docs.codex-themes.com/category/183-header-builder
cnythlvc
Import a manuel page sectionsClosed
TheGem (WPBakery)
Updated October 3, 2024 at 6:52am
2
Most recent comment from Oliver:Hi,
the page sections you mean can be inserted via TheGem Blocks plugin, kindly check this documentation: https://docs.codex-themes.com/category/555-thegem-blocks
sduesman
Porfolio Hover ColorClosed
TheGem (WPBakery)
Updated September 28, 2024 at 8:33pm
2
Most recent comment from Oliver:Hi,
Thank you for letting us know.
Dirk Panier
hoover picture teamsClosed
TheGem (WPBakery)
Updated September 22, 2024 at 6:12pm
12
Most recent comment from Oliver:Dirk, you are most welcome!
ExplorerTravel
Pricing Tables issueClosed
TheGem (WPBakery)
Updated September 20, 2024 at 3:54pm
6
Most recent comment from Oliver:Thank you for letting me know!
Marketing
Website speedClosed
TheGem (WPBakery)
Updated September 18, 2024 at 12:56pm
2
Most recent comment from Oliver:Hi, Kindly check this documentation: https://docs.codex-themes.com/article/280-one-click-optimization
Dirk Panier
socials on portfolioClosed
TheGem (WPBakery)
Updated September 4, 2024 at 9:54am
4
Most recent comment from Michael:You're welcome!
Dirk Panier
refresh or going back to accordion pageClosed
TheGem (WPBakery)
Updated September 2, 2024 at 9:52am
4
Most recent comment from Oliver:Hi Dirk, you are most welcome.
liliaf
Images not showing on mobileClosed
TheGem (WPBakery)
Updated August 29, 2024 at 7:22am
4
Most recent comment from Michael:Please contact us if you have any questions.Have a nice day!
Corina de Castro
Producto H1 and H2Closed
TheGem (WPBakery)
Updated August 29, 2024 at 6:40am
3
Most recent comment from Oliver:Hi Corina, Kindly provide the URL of your website, link to your product page and your wp-admin access details in the private message, we will check your configuration.
Dirk Panier
color icon accordionClosed
TheGem (WPBakery)
Updated August 27, 2024 at 8:57am
6
Most recent comment from Michael:You're welcome!Have a nice day!
Edward
ErrorClosed
TheGem (WPBakery)
Updated August 27, 2024 at 7:01am
2
Most recent comment from Oliver:Hi Edward, it seems this ticket is a duplicate of https://codexthemes.ticksy.com/ticket/3712298/ , we have replied there, please check.