Public Tickets
jay748
WPBakeryClosed
TheGem (WPBakery)
Updated November 3, 2024 at 6:01pm
2
Most recent comment from Oliver:Hi,
This message appears in case you are trying to install and activate TheGem Elementor theme version while keeping TheGem Elements plugin for WPBakery active. Elementor and WPBakery are not compatib ...
akashbhullar1122
Demo content importClosed
TheGem (WPBakery)
Updated October 22, 2024 at 11:35am
6
Most recent comment from Oliver:Did you clean up your browser cache?
Here is what I see by visiting your website:
https://dual-tech.co.nz/
Please empty your browser cache or try with another browser / desktop
Dario
SLIDER NO UPDATEClosed
TheGem (WPBakery)
Updated October 21, 2024 at 1:08pm
4
Most recent comment from Oliver:These premium template don't belong to TheGem, they are exclusive premium templates of Revolution Slider and are not included. Bundled plugin means that you get the fully functional premium plugi ...
Kirsten
Adding/removing rows and columns in the Styled Table blockClosed
TheGem (WPBakery)
Updated October 17, 2024 at 7:26am
4
Most recent comment from Michael:We will pass your wish to our developers.
Have a nice day!
KeLoX
Question about the new color selectorClosed
TheGem (WPBakery)
Updated October 10, 2024 at 7:55am
2
Most recent comment from Michael:Hi,
We are aware of this issue, but we didn't release this update, the WPBakery plugin released this update and we can only wait for the release of a new version of the plugin with a fix to this ...
steconte
Demo pagesClosed
TheGem (WPBakery)
Updated October 4, 2024 at 10:50am
6
Most recent comment from Michael:You're welcome!
Have a nice day!
Besir_S
Language Based FontClosed
TheGem (WPBakery)
Updated October 3, 2024 at 12:12pm
3
Most recent comment from Michael:Hi,
Unfortunately the theme doesn't have this functionality by default.
marcelle
Mobile Logo AlignmentClosed
TheGem (WPBakery)
Updated October 3, 2024 at 7:33am
2
Most recent comment from Michael:Hi,
Unfortunately, the default header doesn't have this feature. But you can use the Header Builder - https://docs.codex-themes.com/category/183-header-builder
cnythlvc
Import a manuel page sectionsClosed
TheGem (WPBakery)
Updated October 3, 2024 at 6:52am
2
Most recent comment from Oliver:Hi,
the page sections you mean can be inserted via TheGem Blocks plugin, kindly check this documentation: https://docs.codex-themes.com/category/555-thegem-blocks
sduesman
Porfolio Hover ColorClosed
TheGem (WPBakery)
Updated September 28, 2024 at 8:33pm
2
Most recent comment from Oliver:Hi,
Thank you for letting us know.
Dirk Panier
hoover picture teamsClosed
TheGem (WPBakery)
Updated September 22, 2024 at 6:12pm
12
Most recent comment from Oliver:Dirk, you are most welcome!
ExplorerTravel
Pricing Tables issueClosed
TheGem (WPBakery)
Updated September 20, 2024 at 3:54pm
6
Most recent comment from Oliver:Thank you for letting me know!
Marketing
Website speedClosed
TheGem (WPBakery)
Updated September 18, 2024 at 12:56pm
2
Most recent comment from Oliver:Hi, Kindly check this documentation: https://docs.codex-themes.com/article/280-one-click-optimization
Dirk Panier
socials on portfolioClosed
TheGem (WPBakery)
Updated September 4, 2024 at 9:54am
4
Most recent comment from Michael:You're welcome!
Dirk Panier
refresh or going back to accordion pageClosed
TheGem (WPBakery)
Updated September 2, 2024 at 9:52am
4
Most recent comment from Oliver:Hi Dirk, you are most welcome.