Public Tickets
Nurney Richman
footer fails on bbpress forum pageClosed
TheGem (WPBakery)
Updated September 11, 2025 at 6:32am
4
Most recent comment from Michael:Please contact us if you have any questions.
Have a nice day!
cacheitconsulting
Help with portfolio gridClosed
TheGem (WPBakery)
Updated September 4, 2025 at 8:06am
6
Most recent comment from Michael:You're welcome!
Have a nice day!
brandchemist
Weird bar across Hompage footerClosed
TheGem (WPBakery)
Updated August 7, 2025 at 6:24am
2
Most recent comment from Michael:Hi,
just remove this section:
https://j7l.cfc.myftpupload.com/wp-admin/post.php?post=614&action=elementor
liliaf
Multiple Pop-ups per pageClosed
TheGem (WPBakery)
Updated July 30, 2025 at 7:36am
4
Most recent comment from Michael:You haven't added this class to the element where you want to call the popup.
X-Tiger
Not Main page on "YACHT BOAT RENTAL"Closed
TheGem (WPBakery)
Updated July 21, 2025 at 8:10am
4
Most recent comment from Michael:You're welcome!
Have a nice day!
X-Tiger
Checking purchase code...Closed
TheGem (WPBakery)
Updated July 20, 2025 at 3:26pm
3
Most recent comment from Oliver:Hi, thank you for letting me know.
cacheitconsulting
Create menu items from PortfolioClosed
TheGem (WPBakery)
Updated July 20, 2025 at 3:23pm
3
Most recent comment from Oliver:Hi, thank you for letting us know.
cacheitconsulting
Installation support - WPBakeryClosed
TheGem (WPBakery)
Updated July 18, 2025 at 7:13am
8
Most recent comment from Oliver:Hi, you are welcome!
adimcreative
demo upload problemClosed
TheGem (WPBakery)
Updated July 9, 2025 at 6:04pm
2
Most recent comment from Oliver:Hi, yes, this demo is available in the "Demo Import" module, kindly check.
Gary Friend
Enhacing individual product pagesClosed
TheGem (WPBakery)
Updated July 3, 2025 at 11:06am
4
Most recent comment from Oliver:You are welcome!
Corina de Castro
Background VideoClosed
TheGem (WPBakery)
Updated June 25, 2025 at 6:39am
5
Most recent comment from Michael:Scroll this popup to the very bottom.
thriveology
checkout not workingClosed
TheGem (WPBakery)
Updated June 18, 2025 at 10:42am
2
Most recent comment from Oliver:Hi,
Thank you for your request. As I can see you are using a child theme with many customizations. This customized child theme (the code inside it) is causing the problem. Kindly recheck your custom ...
sebilesaclioglu
Sosyal aglarda paylaşmaClosed
TheGem (WPBakery)
Updated June 12, 2025 at 2:40pm
2
Most recent comment from Oliver:Merhaba, sosyal paylaşım butonlarındaki bağlantıları değiştirmek mi istiyorsunuz? Evet ise, paylaşım bağlantısı değiştirilemez çünkü bu sosyal profile giden bir bağlantı değil, me ...
Sonal Theresa
Reduce Counter Number Animation SpeedClosed
TheGem (WPBakery)
Updated May 26, 2025 at 7:53am
6
Most recent comment from Michael:You can find this file here:
/wp-admin/thegem-elements/inc/templates/elements/countdown/js/countdown.js
Sonal Theresa
Need to Blend First Section of Contact Page with HeaderClosed
TheGem (WPBakery)
Updated May 23, 2025 at 8:31am
2
Most recent comment from Michael:HI,
Please provide the wp-admin access. We will try to help you.