Public Tickets
jdommer
Theme CustomizationClosed
TheGem (WPBakery)
Updated July 31, 2024 at 2:33pm
4
Most recent comment from Michael:What problem are we talking about?
cykets
change sliderClosed
TheGem (WPBakery)
Updated July 24, 2024 at 8:29am
2
Most recent comment from Michael:Hi,please use these settings in the Page Options:
Frixman
Main Page Sidebar on product pagesClosed
TheGem (WPBakery)
Updated July 22, 2024 at 11:15am
6
Most recent comment from Oliver:Hi Jörg, Thank you for letting me know.
Matthew Griffin
wpbakeryClosed
TheGem (WPBakery)
Updated July 19, 2024 at 2:33pm
2
Most recent comment from Michael:Hi,Sure you can switch to Elementor, but all the content would have to be re-created.
lotosforming
we can't use LayerSlider and revolutions' sliderClosed
TheGem (WPBakery)
Updated July 18, 2024 at 12:16pm
4
Most recent comment from Michael:Revolution Slider comes as a bundled plugin. It means you don't need any activation key - the plugin is already active with all its features. The separate license is only needed in case you wish ...
Engage2020
Composite productsClosed
TheGem (WPBakery)
Updated July 17, 2024 at 9:52am
2
Most recent comment from Michael:Hi,please try to use this plugin:https://wordpress.org/plugins/wpc-composite-products/
Corina de Castro
Blog page one column in mobileClosed
TheGem (WPBakery)
Updated July 11, 2024 at 7:29am
2
Most recent comment from Oliver:Hi, kindly share the link to the blog archive so we can check your current display, thank you.
Carolyn Hardy
Site Title - how to updateClosed
TheGem (WPBakery)
Updated July 4, 2024 at 8:38am
2
Most recent comment from Oliver:Hi, Are you using some SEO plugin like Yoast or RankMath? These plugins help to configure the site titles and meta data, for example: https://yoast.com/help/how-to-modify-default-snippet-templates- ...
PaigeLangton
MenuClosed
TheGem (WPBakery)
Updated July 2, 2024 at 2:49pm
2
Most recent comment from Oliver:Hi, 1. Please use TheGem's mega menu builder for this: https://docs.codex-themes.com/category/188-mega-menu-builder2. Sorry, I am not quite sure I do understand your requirements correctly, pl ...
Frixman
outdated copies of some WooCommerce template filesClosed
TheGem (WPBakery)
Updated July 4, 2024 at 8:58am
3
Most recent comment from Oliver:Hi, I just wanted to let you know that the newest theme update is available and you can proceed with the updates. Also, we have sent an email to you, kindly check. Thank you.
cvcocuzza
background imagesClosed
TheGem (WPBakery)
Updated June 27, 2024 at 8:06am
12
Most recent comment from Oliver:Hi, if I understand your intention in the correct way, you can put the single image in a column and make this column sticky: In this way the single image in this column will stay "fixed" while scro ...
alimanso234
WPBakery plugins not showingClosed
TheGem (WPBakery)
Updated June 26, 2024 at 9:07am
2
Most recent comment from Oliver:Hi, thank you for your purchase. It looks like you have installed TheGem Elementor theme. TheGem comes in two theme versions: TheGem Elementor and TheGem WPBakery. Please go to your download section ...
bryguth3
Align Portfolio Item image to topClosed
TheGem (WPBakery)
Updated June 24, 2024 at 7:45am
2
Most recent comment from Oliver:Hi, yes, sure. You can use the full size image size in your portfolio carousel. If you need more specificity, please provide your wp-admin access in the private message and I will share an example wit ...
Emad Zakaria
FontClosed
TheGem (WPBakery)
Updated June 23, 2024 at 7:28am
2
Most recent comment from Oliver:Hi, You can also use Adobe Fonts and your custom self-hosted fonts via "TheGem - Self-Hosted Fonts": Kindly check this help article: https://docs.codex-themes.com/article/620-how-to-use-adobe-fonts
Joaquim
Woocommerce + ACFClosed
TheGem (WPBakery)
Updated June 18, 2024 at 12:20pm
8
Most recent comment from Oliver:Hi, there is no need to assign the taxonomy as a ACF field, because the taxonomies are already available in your products: You just need to assign your products accordingly. And in the grid filter y ...