Public Tickets
marcelle
Mobile Logo AlignmentClosed
TheGem (WPBakery)
Updated October 3, 2024 at 7:33am
2
Most recent comment from Michael:Hi,
Unfortunately, the default header doesn't have this feature. But you can use the Header Builder - https://docs.codex-themes.com/category/183-header-builder
cnythlvc
Import a manuel page sectionsClosed
TheGem (WPBakery)
Updated October 3, 2024 at 6:52am
2
Most recent comment from Oliver:Hi,
the page sections you mean can be inserted via TheGem Blocks plugin, kindly check this documentation: https://docs.codex-themes.com/category/555-thegem-blocks
sduesman
Porfolio Hover ColorClosed
TheGem (WPBakery)
Updated September 28, 2024 at 8:33pm
2
Most recent comment from Oliver:Hi,
Thank you for letting us know.
Dirk Panier
hoover picture teamsClosed
TheGem (WPBakery)
Updated September 22, 2024 at 6:12pm
12
Most recent comment from Oliver:Dirk, you are most welcome!
ExplorerTravel
Pricing Tables issueClosed
TheGem (WPBakery)
Updated September 20, 2024 at 3:54pm
6
Most recent comment from Oliver:Thank you for letting me know!
Marketing
Website speedClosed
TheGem (WPBakery)
Updated September 18, 2024 at 12:56pm
2
Most recent comment from Oliver:Hi, Kindly check this documentation: https://docs.codex-themes.com/article/280-one-click-optimization
Dirk Panier
socials on portfolioClosed
TheGem (WPBakery)
Updated September 4, 2024 at 9:54am
4
Most recent comment from Michael:You're welcome!
Dirk Panier
refresh or going back to accordion pageClosed
TheGem (WPBakery)
Updated September 2, 2024 at 9:52am
4
Most recent comment from Oliver:Hi Dirk, you are most welcome.
liliaf
Images not showing on mobileClosed
TheGem (WPBakery)
Updated August 29, 2024 at 7:22am
4
Most recent comment from Michael:Please contact us if you have any questions.Have a nice day!
Corina de Castro
Producto H1 and H2Closed
TheGem (WPBakery)
Updated August 29, 2024 at 6:40am
3
Most recent comment from Oliver:Hi Corina, Kindly provide the URL of your website, link to your product page and your wp-admin access details in the private message, we will check your configuration.
Dirk Panier
color icon accordionClosed
TheGem (WPBakery)
Updated August 27, 2024 at 8:57am
6
Most recent comment from Michael:You're welcome!Have a nice day!
Edward
ErrorClosed
TheGem (WPBakery)
Updated August 27, 2024 at 7:01am
2
Most recent comment from Oliver:Hi Edward, it seems this ticket is a duplicate of https://codexthemes.ticksy.com/ticket/3712298/ , we have replied there, please check.
mccauley1234 McCauley
Turning off Post CommentsClosed
TheGem (WPBakery)
Updated August 21, 2024 at 6:44am
2
Most recent comment from Michael:Hi,please read this article:https://blog.hubspot.com/website/disable-comments-wordpress
evrenc77
Web page is so slowClosed
TheGem (WPBakery)
Updated August 16, 2024 at 11:50am
8
Most recent comment from Michael:The main reason for the low performance is the Revolution Slider you are using on the homepage, try disabling it and you will see how much the performance will increase.
Cairy
Woocommerce Archive DescroptionClosed
TheGem (WPBakery)
Updated August 11, 2024 at 11:53am
4
Most recent comment from Oliver:You are most welcome!