Public Tickets
Justin
Theme updateClosed
TheGem (WPBakery)
Updated June 30, 2022 at 7:18am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
dylanb39
White Space between Menu and ContentClosed
TheGem (WPBakery)
Updated June 30, 2022 at 6:47am
5
Most recent comment from Oliver:Hi,Can you provide wp-admin access?
Tina McDowell
LottiefilesClosed
TheGem (WPBakery)
Updated June 28, 2022 at 7:08am
2
Most recent comment from Oliver:Hi,Sorry, from the box - no, you should use third-party plugin
timk46
Accidental installationClosed
TheGem (WPBakery)
Updated June 27, 2022 at 7:23am
2
Most recent comment from Oliver:Hi,Sorry, are you about the license code?
Lenaindigo
cart not appearingClosed
TheGem (WPBakery)
Updated June 24, 2022 at 11:45am
8
Most recent comment from Oliver:Hi,You need deactivate catalog mode check box here:https://dev.koidukuma.ee/wp-admin/admin.php?page=thegem-theme-options#/woocommerce/product-layout
halinasplace
wp-rocket pluginClosed
TheGem (WPBakery)
Updated June 23, 2022 at 11:56am
14
Most recent comment from Oliver:Welcome!
halinasplace
cart icon not appearingClosed
TheGem (WPBakery)
Updated June 22, 2022 at 8:21am
4
Most recent comment from Oliver:Ok, thank you for letting know
albertburrull
Sidebar widerClosed
TheGem (WPBakery)
Updated June 21, 2022 at 1:01pm
4
Most recent comment from Oliver:Ok thank you for letting know
kristine8
Countdown to specific timeClosed
TheGem (WPBakery)
Updated June 17, 2022 at 8:58am
4
Most recent comment from Michael:Please contact us if you have any questions.Have a nice day!
Lenaindigo
Registration problemClosed
TheGem (WPBakery)
Updated June 15, 2022 at 11:40am
4
Most recent comment from Michael:HI!Please this article:https://codex-themes.com/thegem/documentation/#license-termsYour license is already registered on https://floatingtartu.ee site.
rjaiswar
Website PreloaderClosed
TheGem (WPBakery)
Updated June 13, 2022 at 6:21am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin access and link to the image you need to add there.
ibrahim
blogClosed
TheGem (WPBakery)
Updated June 8, 2022 at 11:12am
2
Most recent comment from Oliver:Hi,
We recommend to use Loco Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file languages/thegem.pot or xx_YY.p ...
Alejandro
How can create a portfolio page parent of other portfolio page?Closed
TheGem (WPBakery)
Updated June 7, 2022 at 11:44am
2
Most recent comment from Oliver:HI,Sorry, portfolio doesn't hierarchical post type
Alejandro
I published it, it isn't onlineClosed
TheGem (WPBakery)
Updated June 2, 2022 at 11:18am
14
Most recent comment from Oliver:Welcome!
HylandsInc
image galleryClosed
TheGem (WPBakery)
Updated June 1, 2022 at 12:20pm
2
Most recent comment from Oliver:Hi,Can you set the site to any test hosting and make few screenshots to describe what do you need to get in the end?