Public Tickets
timk46
Accidental installationClosed
TheGem (WPBakery)
Updated June 27, 2022 at 7:23am
2
Most recent comment from Oliver:Hi,Sorry, are you about the license code?
Lenaindigo
cart not appearingClosed
TheGem (WPBakery)
Updated June 24, 2022 at 11:45am
8
Most recent comment from Oliver:Hi,You need deactivate catalog mode check box here:https://dev.koidukuma.ee/wp-admin/admin.php?page=thegem-theme-options#/woocommerce/product-layout
halinasplace
wp-rocket pluginClosed
TheGem (WPBakery)
Updated June 23, 2022 at 11:56am
14
Most recent comment from Oliver:Welcome!
halinasplace
cart icon not appearingClosed
TheGem (WPBakery)
Updated June 22, 2022 at 8:21am
4
Most recent comment from Oliver:Ok, thank you for letting know
albertburrull
Sidebar widerClosed
TheGem (WPBakery)
Updated June 21, 2022 at 1:01pm
4
Most recent comment from Oliver:Ok thank you for letting know
kristine8
Countdown to specific timeClosed
TheGem (WPBakery)
Updated June 17, 2022 at 8:58am
4
Most recent comment from Michael:Please contact us if you have any questions.Have a nice day!
Lenaindigo
Registration problemClosed
TheGem (WPBakery)
Updated June 15, 2022 at 11:40am
4
Most recent comment from Michael:HI!Please this article:https://codex-themes.com/thegem/documentation/#license-termsYour license is already registered on https://floatingtartu.ee site.
rjaiswar
Website PreloaderClosed
TheGem (WPBakery)
Updated June 13, 2022 at 6:21am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin access and link to the image you need to add there.
ibrahim
blogClosed
TheGem (WPBakery)
Updated June 8, 2022 at 11:12am
2
Most recent comment from Oliver:Hi,
We recommend to use Loco Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file languages/thegem.pot or xx_YY.p ...
Alejandro
How can create a portfolio page parent of other portfolio page?Closed
TheGem (WPBakery)
Updated June 7, 2022 at 11:44am
2
Most recent comment from Oliver:HI,Sorry, portfolio doesn't hierarchical post type
Alejandro
I published it, it isn't onlineClosed
TheGem (WPBakery)
Updated June 2, 2022 at 11:18am
14
Most recent comment from Oliver:Welcome!
HylandsInc
image galleryClosed
TheGem (WPBakery)
Updated June 1, 2022 at 12:20pm
2
Most recent comment from Oliver:Hi,Can you set the site to any test hosting and make few screenshots to describe what do you need to get in the end?
Alejandro
How can delete the "entry-content post-content"Closed
TheGem (WPBakery)
Updated June 1, 2022 at 9:10am
10
Most recent comment from Oliver:Feel free to contact us if you need help
Alejandro
How to add FAQ Schema?Closed
TheGem (WPBakery)
Updated May 27, 2022 at 12:39pm
4
Most recent comment from Oliver:Hi,
It's default WPBackery widgets we don't add any changes there,
Alejandro
This block give a extra large paddingClosed
TheGem (WPBakery)
Updated May 27, 2022 at 11:13am
6
Most recent comment from Oliver:Welcome!