Public Tickets
Daniel Tarka
Again my website stopped working again. (URGENT)Closed
TheGem (WPBakery)
Updated May 17, 2022 at 10:38am
16
Most recent comment from Daniel Tarka:Ok. I will let you know.Many thanks,Daniel
Stefano Becheroni
GDPR complianceClosed
TheGem (WPBakery)
Updated May 13, 2022 at 9:03am
5
Most recent comment from Oliver:Hi,See the issue, pls. wait a bit, will be fixed in the next theme update. Maps shouldn't be working if deactivated: https://screenrec.com/share/kVwPOZguYL
Alejandro
Padding don't workClosed
TheGem (WPBakery)
Updated May 12, 2022 at 7:28am
9
Most recent comment from Oliver:Welcome!
Alejandro
The padding in the class="vc_column-inner thegem-custom-inner At home don't workClosed
TheGem (WPBakery)
Updated May 10, 2022 at 12:25pm
3
Most recent comment from Oliver:Hi,This padding added in the column settings, you're try to change single image paddings..
Alejandro
How can delete these padding? TEMPLATES BUILDERClosed
TheGem (WPBakery)
Updated May 10, 2022 at 11:46am
6
Most recent comment from Oliver:3. CSS example:
body .quickfinder {
padding: 0;
}
Alejandro
How can hide the icon in hover portfolio block?Closed
TheGem (WPBakery)
Updated May 5, 2022 at 9:19am
6
Most recent comment from Oliver:Welcome!
Alejandro
How could you lengthen the bottom field of the contact form?Closed
TheGem (WPBakery)
Updated May 4, 2022 at 9:14am
4
Most recent comment from Oliver:Welcome!
Alejandro
How can I change Properties using CSSClosed
TheGem (WPBakery)
Updated May 4, 2022 at 6:33am
13
Most recent comment from Oliver:Welcome!
liliaf
not able to updateClosed
TheGem (WPBakery)
Updated May 3, 2022 at 7:46am
2
Most recent comment from Oliver:Hi, please try to use the following username to login: RVReviews
carTransport
Search is not working for pagesClosed
TheGem (WPBakery)
Updated May 2, 2022 at 6:39am
2
Most recent comment from Oliver:Hi,Sorry for delay, activate post types you need here:https://www.heavyequipmentshipper.com/wp-admin/admin.php?page=thegem-theme-options#/archive-pages/search
Leonardo
Logo does not load after updateClosed
TheGem (WPBakery)
Updated April 28, 2022 at 9:32am
2
Most recent comment from Oliver:HI,Can you provide wp-admin access?
Alejandro
How can I download some examples of contact formsClosed
TheGem (WPBakery)
Updated April 28, 2022 at 9:28am
4
Most recent comment from Oliver:Hi,pls. check it in the blocks plugin:https://codex-themes.com/thegem/documentation/blocks/
trido
Can't import demo contentClosed
TheGem (WPBakery)
Updated April 26, 2022 at 8:28am
2
Most recent comment from Oliver:Hi,Can you provide wp-admin access and link to the page you need to import?
csndhanasekar
Checkout Page is not displayingClosed
TheGem (WPBakery)
Updated April 13, 2022 at 8:15am
2
Most recent comment from Oliver:Hi,Can you give me wp-admin access?
HylandsInc
categoriesClosed
TheGem (WPBakery)
Updated April 12, 2022 at 7:40am
2
Most recent comment from Oliver:HI,Can you give me wp-admin access?