Public Tickets
Bekir Aydoğan
LicenceClosed
TheGem (WPBakery)
Updated April 8, 2022 at 3:10pm
1
Most recent comment from Bekir Aydoğan:it s done
Eryk
Quick View problemClosed
TheGem (WPBakery)
Updated April 8, 2022 at 1:35pm
2
Most recent comment from Eryk:Okay, nvm I just solved it.
HylandsInc
InstallationClosed
TheGem (WPBakery)
Updated April 5, 2022 at 6:41am
2
Most recent comment from Oliver:Hi,You don't need to reactivate the theme after you install child theme, just install child theme...
Eryk
Changing quick viewClosed
TheGem (WPBakery)
Updated April 4, 2022 at 1:14pm
10
Most recent comment from Oliver:You're welcome!
progressed
Mobile & Sticky Menu LogoClosed
TheGem (WPBakery)
Updated April 3, 2022 at 9:36am
2
Most recent comment from Oliver:HI,Sorry for delay, in the sticky logo used a mobile logo, if you need make something custom, use header builder:https://codex-themes.com/thegem/documentation/header-builder/
progressed
logo not visible in developer tools on Appli ipad modeClosed
TheGem (WPBakery)
Updated April 3, 2022 at 9:26am
2
Most recent comment from Oliver:Hi,Can you provide wp-admin access? I'll check it out
bahaisma86 Bahamdin
Choose the wrong themeClosed
TheGem (WPBakery)
Updated March 27, 2022 at 8:08am
4
Most recent comment from Oliver:Hi, sorry for this delay because of the weekend.
TheGem theme is one theme which includes multiple demos. The logistic demo is also included in the package, you just need to make a demo import of th ...
Eryk
Footer problemClosed
TheGem (WPBakery)
Updated March 24, 2022 at 8:47am
8
Most recent comment from Oliver:Hi,
Can you set the site to any test hosting?
polkadotdigital
License Not workingClosed
TheGem (WPBakery)
Updated March 22, 2022 at 6:35am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
Lenaindigo
WpBakery not saving changesClosed
TheGem (WPBakery)
Updated March 17, 2022 at 6:56am
2
Most recent comment from Oliver:Hi,pls. provide wp-admin and FTP access, we'll check it out
numericway
Excerpt portfolioClosed
TheGem (WPBakery)
Updated March 16, 2022 at 8:39am
3
Most recent comment from Oliver:Hi,Sorry for delay, as I see you changed it to single image, can you give me link with the PF shortcode? I need to see your settings.
PROATTIVITA
The LayerSlider plugin is oldClosed
TheGem (WPBakery)
Updated March 2, 2022 at 3:57pm
3
Most recent comment from PROATTIVITA:ok thanks.
min02299
How to implement one page scrollingClosed
TheGem (WPBakery)
Updated February 27, 2022 at 4:27pm
2
Most recent comment from Michael:HI!Please watch this video:
homamtariq
Size ChartClosed
TheGem (WPBakery)
Updated February 22, 2022 at 10:41am
4
Most recent comment from Michael:Unfortunately, there is no such functionality by default.
moheb alhaje
mega menuClosed
TheGem (WPBakery)
Updated February 18, 2022 at 8:53am
2
Most recent comment from Oliver:HI,to get started pls. check your PHP limits, max_input_vars should be 4000-5000Recommended PHP Settings