Public Tickets
Alejandro
How can delete the "entry-content post-content"Closed
TheGem (WPBakery)
Updated June 1, 2022 at 9:10am
10
Most recent comment from Oliver:Feel free to contact us if you need help
Alejandro
How to add FAQ Schema?Closed
TheGem (WPBakery)
Updated May 27, 2022 at 12:39pm
4
Most recent comment from Oliver:Hi,
It's default WPBackery widgets we don't add any changes there,
Alejandro
This block give a extra large paddingClosed
TheGem (WPBakery)
Updated May 27, 2022 at 11:13am
6
Most recent comment from Oliver:Welcome!
Kathleen Thomas
Onepager and scollersClosed
TheGem (WPBakery)
Updated May 26, 2022 at 7:51am
2
Most recent comment from Oliver:Hi,Sorry for delay, take a look:https://codex-themes.com/thegem/documentation/#vertical-slider
ledaingu
How to remove image link in client gridClosed
TheGem (WPBakery)
Updated May 24, 2022 at 6:55am
2
Most recent comment from Oliver:HI,Can you provide wp-admin and FTP access?
Dtoriop
Color change boxClosed
TheGem (WPBakery)
Updated May 20, 2022 at 11:37am
2
Most recent comment from Oliver:HI,Can you provide wp-admin access?
Charshow2016
Font AwesomeClosed
TheGem (WPBakery)
Updated May 19, 2022 at 1:33pm
2
Most recent comment from Oliver:Hi,Take a look:Adding your own icons
andras
Title are on mobileClosed
TheGem (WPBakery)
Updated May 19, 2022 at 11:25am
7
Most recent comment from Oliver:Yes, sure, check flex options and example in docs
Alejandro
How can to see the categories block (backend wordpress side)Closed
TheGem (WPBakery)
Updated May 18, 2022 at 1:04pm
2
Most recent comment from Oliver:Hi,Try this plugin:https://wordpress.org/plugins/ultimate-category-excluder/
Daniel Tarka
Again my website stopped working again. (URGENT)Closed
TheGem (WPBakery)
Updated May 17, 2022 at 10:38am
16
Most recent comment from Daniel Tarka:Ok. I will let you know.Many thanks,Daniel
Stefano Becheroni
GDPR complianceClosed
TheGem (WPBakery)
Updated May 13, 2022 at 9:03am
5
Most recent comment from Oliver:Hi,See the issue, pls. wait a bit, will be fixed in the next theme update. Maps shouldn't be working if deactivated: https://screenrec.com/share/kVwPOZguYL
Alejandro
Padding don't workClosed
TheGem (WPBakery)
Updated May 12, 2022 at 7:28am
9
Most recent comment from Oliver:Welcome!
Alejandro
The padding in the class="vc_column-inner thegem-custom-inner At home don't workClosed
TheGem (WPBakery)
Updated May 10, 2022 at 12:25pm
3
Most recent comment from Oliver:Hi,This padding added in the column settings, you're try to change single image paddings..
Alejandro
How can delete these padding? TEMPLATES BUILDERClosed
TheGem (WPBakery)
Updated May 10, 2022 at 11:46am
6
Most recent comment from Oliver:3. CSS example:
body .quickfinder {
padding: 0;
}
Alejandro
How can hide the icon in hover portfolio block?Closed
TheGem (WPBakery)
Updated May 5, 2022 at 9:19am
6
Most recent comment from Oliver:Welcome!