Public Tickets
Fabian
PROBLEMAS CON LA PLANTILLAClosed
TheGem (WPBakery)
Updated August 26, 2022 at 6:50am
2
Most recent comment from Oliver:HI,Can you provide wp-admin and FTP access?
liliaf
Add webp imagesClosed
TheGem (WPBakery)
Updated August 24, 2022 at 8:48am
9
Most recent comment from Oliver:Hi,Working now.Seems like the problem on the server side, pls. contact your hoster with this issue.
Andre Roszik
Theme problemClosed
TheGem (WPBakery)
Updated August 8, 2022 at 9:11am
2
Most recent comment from Oliver:Hi,Should be working now, can you check?
easyguyevo
when using any maintenance plugin i am receving a js error which has mixed results. SOmething the remianding js will not executie or images wont load.Closed
TheGem (WPBakery)
Updated August 1, 2022 at 6:40am
2
Most recent comment from Oliver:Hi,Can you provide wp-admin access?
Alejandro
Change the order of portolio itemsClosed
TheGem (WPBakery)
Updated July 25, 2022 at 1:48pm
10
Most recent comment from Michael:You're welcome!
mlajevar
product-galleryClosed
TheGem (WPBakery)
Updated July 25, 2022 at 10:43am
2
Most recent comment from Michael:HI!Unfortunately, there is no such functionality in the theme.
Alejandro
iS IT POSSSIBLE TO CREATE THIRD MENU?Closed
TheGem (WPBakery)
Updated July 21, 2022 at 10:38am
4
Most recent comment from Michael:Please contact us if you have any questions.Have a nice day!
Alejandro
The padding of top image is wrongClosed
TheGem (WPBakery)
Updated July 15, 2022 at 8:43am
5
Most recent comment from Oliver:Welcome!
Nurney Richman
social icons not displaying top of pageClosed
TheGem (WPBakery)
Updated July 11, 2022 at 12:30pm
4
Most recent comment from Oliver:Hi,Replied in the ticket.
FMSys
Resource Library PluginClosed
TheGem (WPBakery)
Updated July 8, 2022 at 12:25pm
4
Most recent comment from Oliver:HI,I think better to look third-party plugin... Don't have such feature from the box...
Nurney Richman
social icons not displaying top of pageClosed
TheGem (WPBakery)
Updated July 7, 2022 at 6:14am
2
Most recent comment from Oliver:Hi,Can you make few screenshots where it should be?
marianogi
portfolio slugClosed
TheGem (WPBakery)
Updated July 4, 2022 at 12:21pm
4
Most recent comment from Oliver:Welcome!
Justin
Theme updateClosed
TheGem (WPBakery)
Updated June 30, 2022 at 7:18am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
dylanb39
White Space between Menu and ContentClosed
TheGem (WPBakery)
Updated June 30, 2022 at 6:47am
5
Most recent comment from Oliver:Hi,Can you provide wp-admin access?
Tina McDowell
LottiefilesClosed
TheGem (WPBakery)
Updated June 28, 2022 at 7:08am
2
Most recent comment from Oliver:Hi,Sorry, from the box - no, you should use third-party plugin