Public Tickets
Susan Colao
Wishlist feature not workingClosed
TheGem (WPBakery)
Updated August 31, 2022 at 6:45am
3
Most recent comment from Oliver:in order to add icon to the header you need to use header builder, take a look:https://codex-themes.com/thegem/documentation/header-builder/
Mary
Can't find where to change color for Mail Chimp/subscribe responseClosed
TheGem (WPBakery)
Updated August 30, 2022 at 7:21am
6
Most recent comment from Oliver:You're welcome!
rjaiswar
Remove custom field thegem_product_descriptionClosed
TheGem (WPBakery)
Updated August 27, 2022 at 12:11pm
6
Most recent comment from Oliver:Welcome!
Fabian
PROBLEMAS CON LA PLANTILLAClosed
TheGem (WPBakery)
Updated August 26, 2022 at 6:50am
2
Most recent comment from Oliver:HI,Can you provide wp-admin and FTP access?
liliaf
Add webp imagesClosed
TheGem (WPBakery)
Updated August 24, 2022 at 8:48am
9
Most recent comment from Oliver:Hi,Working now.Seems like the problem on the server side, pls. contact your hoster with this issue.
Andre Roszik
Theme problemClosed
TheGem (WPBakery)
Updated August 8, 2022 at 9:11am
2
Most recent comment from Oliver:Hi,Should be working now, can you check?
easyguyevo
when using any maintenance plugin i am receving a js error which has mixed results. SOmething the remianding js will not executie or images wont load.Closed
TheGem (WPBakery)
Updated August 1, 2022 at 6:40am
2
Most recent comment from Oliver:Hi,Can you provide wp-admin access?
Alejandro
Change the order of portolio itemsClosed
TheGem (WPBakery)
Updated July 25, 2022 at 1:48pm
10
Most recent comment from Michael:You're welcome!
mlajevar
product-galleryClosed
TheGem (WPBakery)
Updated July 25, 2022 at 10:43am
2
Most recent comment from Michael:HI!Unfortunately, there is no such functionality in the theme.
Alejandro
iS IT POSSSIBLE TO CREATE THIRD MENU?Closed
TheGem (WPBakery)
Updated July 21, 2022 at 10:38am
4
Most recent comment from Michael:Please contact us if you have any questions.Have a nice day!
Alejandro
The padding of top image is wrongClosed
TheGem (WPBakery)
Updated July 15, 2022 at 8:43am
5
Most recent comment from Oliver:Welcome!
Nurney Richman
social icons not displaying top of pageClosed
TheGem (WPBakery)
Updated July 11, 2022 at 12:30pm
4
Most recent comment from Oliver:Hi,Replied in the ticket.
FMSys
Resource Library PluginClosed
TheGem (WPBakery)
Updated July 8, 2022 at 12:25pm
4
Most recent comment from Oliver:HI,I think better to look third-party plugin... Don't have such feature from the box...
Nurney Richman
social icons not displaying top of pageClosed
TheGem (WPBakery)
Updated July 7, 2022 at 6:14am
2
Most recent comment from Oliver:Hi,Can you make few screenshots where it should be?
marianogi
portfolio slugClosed
TheGem (WPBakery)
Updated July 4, 2022 at 12:21pm
4
Most recent comment from Oliver:Welcome!