Public Tickets
Danica
Pugin problemsClosed
TheGem(Elementor)
Updated March 14, 2023 at 9:44am
2
Most recent comment from Oliver:Hi,Sorry for delay, replied in the ticket.
itsonions
Elementor not opening upClosed
TheGem(Elementor)
Updated March 14, 2023 at 7:24am
2
Most recent comment from Oliver:Hi,Sorry for delay, can you deactivate third-party plugins? Can you provide FTP access to the site?
waleedahmedmind
Color problemClosed
TheGem(Elementor)
Updated March 10, 2023 at 4:56am
4
Most recent comment from Oliver:You are welcome!
STOLIVODKA
Title Area & Product PagesClosed
TheGem(Elementor)
Updated March 9, 2023 at 10:34am
2
Most recent comment from Oliver:Hi,I can't login admin dashboard with the data you provided, can you check?
Rocko_Bar
PreloaderClosed
TheGem(Elementor)
Updated March 9, 2023 at 10:33am
9
Most recent comment from Oliver:You're welcome!
thefuriousmaker
Top areaClosed
TheGem(Elementor)
Updated March 6, 2023 at 6:09am
2
Most recent comment from Oliver:Hi,Use header builder to make it:https://codex-themes.com/thegem/documentation/header-builder/
llukamatej2004
sidebar filterClosed
TheGem(Elementor)
Updated March 5, 2023 at 10:02am
8
Most recent comment from Oliver:Welcome!
mina57
contact form email address settingClosed
TheGem(Elementor)
Updated March 2, 2023 at 6:11am
3
Most recent comment from Oliver:Or take a look at this plugin:https://wordpress.org/plugins/formidable/it's much more powerful
dermocos
multidomain licenseClosed
TheGem(Elementor)
Updated February 28, 2023 at 4:05pm
4
Most recent comment from Oliver:Hi, sorry for this delay, we have replied.
gskmac
PortfolioClosed
TheGem(Elementor)
Updated February 28, 2023 at 5:31am
2
Most recent comment from Oliver:Hi, while editing respective portfolio item, scroll down to page options https://prnt.sc/Yv39oJIGhgH- and click on "+" . Here you can specify the link https://prnt.sc/acm-gvDa28MW
songsmash
Woocommerce Footer WidgetsClosed
TheGem(Elementor)
Updated February 24, 2023 at 11:18am
4
Most recent comment from Oliver:HI,What do you need to change there?
foxjake
Adobe fontsClosed
TheGem(Elementor)
Updated February 24, 2023 at 6:11am
2
Most recent comment from Oliver:Hi,Can you provide wp-admin access and make few screenshots where did you added it?
micks80
How to fix custom css without FTPClosed
TheGem(Elementor)
Updated February 20, 2023 at 7:42am
8
Most recent comment from Oliver:Take a look here:https://stackoverflow.com/questions/17922644/wordpress-asking-for-my-ftp-credentials-to-install-plugins
songsmash
Top Area on MobileClosed
TheGem(Elementor)
Updated February 17, 2023 at 6:16am
2
Most recent comment from Oliver:Hi,Top area deactivated for mobile in the page options, take a look:https://screenrec.com/share/4MyQRKTipl
gbscl
Alignment Responsive Issue using portfolio gridClosed
TheGem(Elementor)
Updated February 14, 2023 at 11:30am
4
Most recent comment from Oliver:Hi,Can I deactivate third-party plugins?