Public Tickets
Theodore
localhost usageClosed
TheGem(Elementor)
Updated January 23, 2023 at 6:09am
2
Most recent comment from Oliver:HI,Can you provide wp-admin access to the live site?
Gkumar
Need to remove white background below the logoClosed
TheGem(Elementor)
Updated January 19, 2023 at 6:26am
9
Most recent comment from Oliver:HI!
Try to add this one:
.elementor-widget-thegem-template-logo * {
background-color: transparent !important;
}
alansoaresb
Plugin cod activator errorClosed
TheGem(Elementor)
Updated January 17, 2023 at 8:43am
4
Most recent comment from Oliver:About the Revoplugin. You don't need to activate any plugins included in the theme. All of the plugins included and required / recommended in our themes are being regularly updated via o ...
rehkli
Elementor says default kit is missingClosed
TheGem(Elementor)
Updated January 15, 2023 at 8:10pm
5
Most recent comment from rehkli:Thankfully I managed to solve this problem. I started at the beginning and did not pre download elementor plugin and it solved a problem.Ticket can be closed.
trellisanalytics
Adding a CSS stylesheet link above </head>Closed
TheGem(Elementor)
Updated January 14, 2023 at 11:14am
2
Most recent comment from Oliver:Hi,1. Copy template wp-content/themes/thegem-elementor/header.php to the main folder of the child theme (theme in attach) and make your changes there. 2. Also copy template footer.php to the child th ...
Tahli
Responsive Menu - menu going off page edgeClosed
TheGem(Elementor)
Updated January 12, 2023 at 6:15am
3
Most recent comment from Oliver:For example About Our Club > About.
Gkumar
Remove the footer right site arrow signClosed
TheGem(Elementor)
Updated January 11, 2023 at 2:22pm
2
Most recent comment from Oliver:Hi,
You can deactivate it in the theme options, here:
https://prnt.sc/ZgU_MlYaKMFo
themenscenter
TheGem themeClosed
TheGem(Elementor)
Updated January 11, 2023 at 6:57am
2
Most recent comment from Oliver:Hi,Working fine for me, Chrome, Fox, did you manage the issue?
abdelhamidbenaissa
I want to change the position of the stars to the centerClosed
TheGem(Elementor)
Updated January 10, 2023 at 6:03am
4
Most recent comment from Oliver:Welcome!
themenscenter
TheGem themeClosed
TheGem(Elementor)
Updated January 10, 2023 at 5:53am
2
Most recent comment from Oliver:HI!
Sorry for delay, try to add this one:
body .header-style-3 #primary-menu.no-responsive > li > a,
body .header-style-4 #primary-menu.no-responsive > li > a {
padding: 0px 1px;
}
Quyết
Show full the title productClosed
TheGem(Elementor)
Updated January 9, 2023 at 11:22am
4
Most recent comment from Oliver:Welcome!
themenscenter
TheGem themeClosed
TheGem(Elementor)
Updated January 9, 2023 at 9:06am
4
Most recent comment from Oliver:Welcome!
Gkumar
Not able to change the yellow highlighted text and also add to category "On sale today" here.How to add sale product hereClosed
TheGem(Elementor)
Updated January 7, 2023 at 2:16pm
4
Most recent comment from Oliver:Hi, please check this screenshot https://prnt.sc/NyQMrkvjJJLa
Gkumar
Not able to change product category or shop page through elementor editorClosed
TheGem(Elementor)
Updated January 7, 2023 at 2:10pm
4
Most recent comment from Oliver:Hi, please kindly note that the main shop page and product category pages are not editable directly in Elementor. To edit this pages please use Theme Options -> WooCommerce -> Shop Grid https://prnt. ...
Gkumar
Sticky Header menu not workingClosed
TheGem(Elementor)
Updated January 6, 2023 at 10:00am
2
Most recent comment from Michael:HI!You can customize the sticky menu here:https://thesportscart.in/wp-admin/admin.php?page=thegem-theme-options#/menu-and-header/layout