Public Tickets
Farah
purchase codeClosed
TheGem(Elementor)
Updated May 1, 2023 at 3:41pm
3
Most recent comment from Oliver:Hi, kindly use TheGem license manager to manage your installations and activations: https://license-manager.codex-themes.com/
Joss0ne
Featured image as backgroundClosed
TheGem(Elementor)
Updated May 1, 2023 at 6:11am
4
Most recent comment from Oliver:You are welcome!
shama
HeaderClosed
TheGem(Elementor)
Updated April 29, 2023 at 10:01am
2
Most recent comment from Oliver:Hi, this is a duplicate of https://codexthemes.ticksy.com/ticket/3359249/ - kindly reply on our request here https://codexthemes.ticksy.com/ticket/3359249/
shama
HeaderClosed
TheGem(Elementor)
Updated April 29, 2023 at 10:00am
2
Most recent comment from Oliver:Hi, this is a duplicate of https://codexthemes.ticksy.com/ticket/3359249/ - kindly reply on our request here https://codexthemes.ticksy.com/ticket/3359249/
Ryan
UpdatesClosed
TheGem(Elementor)
Updated April 28, 2023 at 1:17pm
6
Most recent comment from Oliver:Welcome!
Vinh
Changing product tabs orderClosed
TheGem(Elementor)
Updated April 28, 2023 at 11:25am
4
Most recent comment from Oliver:HI,
please provide wp-admin access, I'll check it out
Carlo
support, portfolio and home pageClosed
TheGem(Elementor)
Updated April 26, 2023 at 10:13am
4
Most recent comment from Oliver:Hi,You can deactivate it in the theme options, take a look:https://prnt.sc/MFETDTifXWnI
llukamatej2004
custom css for contact form 7Closed
TheGem(Elementor)
Updated April 24, 2023 at 3:18pm
7
Most recent comment from llukamatej2004:Thank you, It works now!
prem
how to get The Gem Child themeClosed
TheGem(Elementor)
Updated April 21, 2023 at 5:40am
2
Most recent comment from Oliver:Hi, simply install TheGem Elementor child theme as described here https://codex-themes.com/thegem/documentation/#downloading-thegem - after downloading the main ZIP file just unzip it, you will find ...
Lee Averbeck
Elementor AccordionClosed
TheGem(Elementor)
Updated April 20, 2023 at 12:40pm
6
Most recent comment from Oliver:I will add task to the team
jcornaby
Change name of Portfolio itemsClosed
TheGem(Elementor)
Updated April 20, 2023 at 12:02pm
2
Most recent comment from Oliver:Hi,Try to add this one:
function thegem_change_text( $translated_text ) {
if ( $translated_text == 'TheGem Portfolio Items' ) {
$translated_text = 'Something';
}
}
...
Letmeknowplease
What happened to animations for https://codex-themes.com/thegem/sites/agency-media/ ?Closed
TheGem(Elementor)
Updated April 18, 2023 at 5:22am
2
Most recent comment from Oliver:Hi, the rotating words is the feature of the Animated Heading content element, kindly check https://codex-themes.com/thegem/documentation/elementor/#animated-heading . You can easily activate it in ...
yutthakan
How to create mega menu like this ?Closed
TheGem(Elementor)
Updated April 17, 2023 at 8:49am
2
Most recent comment from Oliver:Hi,please take a look:https://codex-themes.com/thegem/documentation/mega-menu-builder/
yutthakan
How to button show mega menu?Closed
TheGem(Elementor)
Updated April 17, 2023 at 5:32am
2
Most recent comment from Oliver:Hi, 1. you need to create a popup first, using the Popups Builder (you can also import the pre-built template), kindly check the instructions https://codex-themes.com/thegem/documentation/thegem-pop ...
Elvis Mare
Updating Elementor plug-in for WordPressClosed
TheGem(Elementor)
Updated April 12, 2023 at 12:47pm
2
Most recent comment from Oliver:Hi,Can you provide wp-admin access?