Public Tickets
adamjones1
ReCAPTCHA 3Closed
TheGem(Elementor)
Updated December 27, 2022 at 8:55am
14
Most recent comment from Michael:You are using a third-party plugin to add reCAPTCHA. In order to check whether TheGem theme is the cause of this problem, you need to check the functionality of this function with the default Wordspre ...
Kattia Bolanos
Pop UpClosed
TheGem(Elementor)
Updated December 24, 2022 at 7:06am
2
Most recent comment from Michael:Hi Kattia, yes, sure, TheGem has Popups Builder, no need to use any third-party plugins. Please check: https://codex-themes.com/thegem/documentation/thegem-popups-builder/
Gkumar
Language menu need to be removeClosed
TheGem(Elementor)
Updated December 23, 2022 at 12:53pm
2
Most recent comment from Michael:HI!
You need to edit the Header templates:
https://thesportscart.in/wp-admin/edit.php?post_type=thegem_templates&templates_type=header
Gkumar
Menu is not working and banner is brakingClosed
TheGem(Elementor)
Updated December 23, 2022 at 9:26am
2
Most recent comment from Michael:HI!The header on this installation is created with the Header Builder and if you want to set up a new menu, you need to use these settings.https://thesportscart.in/wp-admin/post.php?post=20&action=ele ...
Hed
WP RocketClosed
TheGem(Elementor)
Updated December 20, 2022 at 2:29pm
6
Most recent comment from Michael:You're welcome!Please contact us if you have any questions.
infinityskills
Theme Issue displayClosed
TheGem(Elementor)
Updated December 20, 2022 at 11:43am
7
Most recent comment from Michael:Please contact us if you have any questions.Have a nice day!
Drouminex
Social Sharing Icons in PostsClosed
TheGem(Elementor)
Updated December 19, 2022 at 10:25am
7
Most recent comment from Michael:You're welcome!Have a nice day!
Burdon Krisztián
wishlistClosed
TheGem(Elementor)
Updated December 16, 2022 at 7:44am
6
Most recent comment from Michael:All translation files are in /wp-content/themes/thegem/languages/ folder.
alexmanzo
Update CrashedClosed
TheGem(Elementor)
Updated December 16, 2022 at 7:36am
5
Most recent comment from Michael:HI!We are glad you found a solution to your problem. Other users have no problems with upgrading to the latest version of the theme. If you have any questions, feel free to contact us.Have a nice da ...
songsmash
Woo Checkout PageClosed
TheGem(Elementor)
Updated December 16, 2022 at 7:22am
2
Most recent comment from Michael:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
elajosu88
LicenciaClosed
TheGem(Elementor)
Updated December 15, 2022 at 12:24pm
2
Most recent comment from Michael:HI!Please read this article:https://codex-themes.com/thegem/documentation/#license-terms
songsmash
WooCommerce Image sizeClosed
TheGem(Elementor)
Updated December 14, 2022 at 7:47am
2
Most recent comment from Michael:Hi, sorry, can you pls provide more details with screenshots?
amit00089
adding blog pageClosed
TheGem(Elementor)
Updated December 12, 2022 at 1:14pm
2
Most recent comment from Oliver:HI,Sorry for delay, you can import example in the blocks plugin, take a look:https://codex-themes.com/thegem/documentation/blocks
waelgalal
Blogs not justifyClosed
TheGem(Elementor)
Updated December 12, 2022 at 9:32am
2
Most recent comment from Oliver:HI,Can you provide wp-admin access?
Torben Schröder
Update schlägt fehl weil TheGem angeblich nicht aktiviert ist.Closed
TheGem(Elementor)
Updated December 9, 2022 at 2:24pm
4
Most recent comment from Oliver:Welcome!