Public Tickets
BORNEOMENCO
HELP WITH ADDING PRODUCT UNITSClosed
TheGem (WPBakery)
Updated September 2, 2020 at 9:25am
2
Most recent comment from Oliver:Hi,Do you have caching enabled on the site?
JasonMarcHoffman
creating custom iconsClosed
TheGem (WPBakery)
Updated September 1, 2020 at 9:45am
2
Most recent comment from Michael:HI!Please read the documentation:https://codex-themes.com/thegem/documentation/#adding-your-own-icons
johnstonholdingsllc
CustomizationClosed
TheGem (WPBakery)
Updated September 1, 2020 at 9:36am
2
Most recent comment from Michael:HI!1) You need to edit the Slider Revolution:2) Sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
pupasolutions
Shop Template issueClosed
TheGem(Elementor)
Updated August 31, 2020 at 9:00am
4
Most recent comment from Oliver:Hi,Sorry for delay, working, in this week will be update.
Kevin Heath
VersionClosed
TheGem(Elementor)
Updated August 28, 2020 at 12:00pm
4
Most recent comment from Oliver:Hi,There is some compatibility issues, pls. remove elementor plugin and reinstall it again (it will be installed from our repository.)
SamirSven
navigation settingsClosed
TheGem(Elementor)
Updated August 28, 2020 at 9:46am
4
Most recent comment from Michael:You're welcome!
willsdesign
Colour of widgetsClosed
TheGem (WPBakery)
Updated August 27, 2020 at 2:07pm
2
Most recent comment from Michael:HI!
pls. use following css:
#colophon .project_info-item-style-1 {
background-color: #bababa;
}
willsdesign
Logo not displaying in chromeClosed
TheGem (WPBakery)
Updated August 27, 2020 at 9:46am
2
Most recent comment from Michael:HI!You are using the wrong protocol in the settings.
jduron
Change number of products displayed per rowClosed
TheGem (WPBakery)
Updated August 27, 2020 at 9:45am
6
Most recent comment from Oliver:You're welcome!
underscape
author box customisationClosed
TheGem(Elementor)
Updated August 27, 2020 at 9:40am
6
Most recent comment from Oliver:Feel free to contact us if you need help.
approtec
Slider revolution on home page stopped displayingClosed
TheGem (WPBakery)
Updated August 27, 2020 at 8:32am
3
Most recent comment from Oliver:Ok, thank you for letting know
underscape
translationClosed
TheGem(Elementor)
Updated August 27, 2020 at 6:57am
4
Most recent comment from Oliver:You're welcome!
juanjo
Order of items on the portfolio pageClosed
TheGem (WPBakery)
Updated August 26, 2020 at 10:43am
4
Most recent comment from Michael:You're welcome!Have a nice day!
dragonstreet
Elemenntor ProClosed
TheGem(Elementor)
Updated August 26, 2020 at 7:20am
6
Most recent comment from Oliver:Hi, yes, all TheGem widgets will be available for editing. Please note: do not update to the latest Elementor version 3.0.x. Elementor has released a new 3.0 version yesterday, there are several maj ...
genis
Problem update WP 5.5Closed
Codeus
Updated August 26, 2020 at 6:27am
10
Most recent comment from Oliver:Hi,Ok, thank you for letting know.