Public Tickets
Saif Ali
Single Poduct Image size issue on refresh pageClosed
TheGem (WPBakery)
Updated April 23, 2020 at 9:00am
6
Most recent comment from Michael:Please temporarily disable third-party plugins on your site to exclude their influence on this problem.
j3dj3d
Wider homepage contentClosed
Scalia
Updated April 22, 2020 at 11:12am
2
Most recent comment from Oliver:Hi,CSS:
body .blog-style-default article .post-text {
width: 100%;
}
frg004
Broken Fancy TextboxClosed
TheGem (WPBakery)
Updated April 21, 2020 at 11:03am
5
Most recent comment from Michael:Use the 100% scale of your browser.You can simply import this page into your website and see how it is created.
doranan
Add new iconClosed
TheGem (WPBakery)
Updated April 20, 2020 at 1:55pm
3
Most recent comment from doranan:Ok, thanks for your replied!
masaharuhayataki
Google Tag ManagerClosed
TheGem (WPBakery)
Updated April 20, 2020 at 9:10am
2
Most recent comment from Oliver:Hi,In this case you need to edit templates:wp-content/themes/thegem/header.phpwp-content/themes/thegem/footer.phpAnd put the code there.Before the editing copy this files to the main folder of the chi ...
Saif Ali
Gem Product Display Widget not workingClosed
TheGem (WPBakery)
Updated April 17, 2020 at 1:59pm
19
Most recent comment from Michael:Please read the documentation:https://developer.wordpress.org/themes/advanced-topics/child-themes/#using-functions-php
Almina
Dividers - Urgent Help NeededClosed
TheGem (WPBakery)
Updated April 17, 2020 at 10:43am
2
Most recent comment from Michael:HI!These elements create an empty space in the block.
clint
Modify gallery image sizesClosed
TheGem (WPBakery)
Updated April 17, 2020 at 9:55am
6
Most recent comment from Oliver:Try to set sidebar layout in the gallery settings and check
Alexia Picon
Change the font : QuickfindersClosed
TheGem (WPBakery)
Updated April 17, 2020 at 9:23am
4
Most recent comment from Michael:You're welcome!
samUtopi
Post content now showing on mobileClosed
TheGem (WPBakery)
Updated April 17, 2020 at 8:15am
6
Most recent comment from Michael:You're welcome!Have a nice day!
Sophie
Plugin LayerSlider update Licence KeyClosed
Scalia
Updated April 16, 2020 at 2:16pm
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme.
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin reposit ...
Hemant
How to use vertical dividerClosed
TheGem (WPBakery)
Updated April 16, 2020 at 1:34pm
6
Most recent comment from Michael:This is just the margin between the columns.
Almina
DesignClosed
TheGem (WPBakery)
Updated April 16, 2020 at 11:30am
6
Most recent comment from Michael:You can change it as follows:
Almina
HelpClosed
TheGem (WPBakery)
Updated April 16, 2020 at 10:58am
2
Most recent comment from Michael:HI!Please read this ticket:https://codexthemes.ticksy.com/ticket/2363199/
bicNaranja
TheGem no works after migrationClosed
TheGem (WPBakery)
Updated April 15, 2020 at 2:25pm
2
Most recent comment from Oliver:Hi,pls. provide wp-admin and FTP access, I'll check it out,.