Public Tickets
TheFactoMarketing
PHP Error on Portfolio MinimalisticClosed
TheGem (WPBakery)
Updated March 2, 2020 at 6:34pm
10
Most recent comment from Michael:It is difficult to say, we checked the import of this site on our hosting and there were no problems.Your hosting may not be able to fully process one of the imported files.In any case, don't hes ...
nwiscombe
Reset themeClosed
TheGem (WPBakery)
Updated March 2, 2020 at 8:08am
2
Most recent comment from Oliver:Hi.
Sorry for delay, you can use this plugin for data base reset:
https://wordpress.org/plugins/wordpress-database-reset/
Wagehals
Custom text for Social Sharing Bar in PortfolioClosed
TheGem (WPBakery)
Updated February 27, 2020 at 9:22am
6
Most recent comment from Oliver:You're welcome!
rodolforojas
sliderClosed
TheGem (WPBakery)
Updated February 27, 2020 at 8:13am
2
Most recent comment from Michael:HI!In the archive that you downloaded after purchasing the theme there is a folder with all the sliders that are available with TheGem theme. Just select the one you want and import it.
Monica
Quickfinder hover colorClosed
TheGem (WPBakery)
Updated February 27, 2020 at 8:00am
2
Most recent comment from Michael:HI!Please use shortcode settings:
Andreas
How much power for scripts?Closed
TheGem (WPBakery)
Updated February 26, 2020 at 2:25pm
2
Most recent comment from Oliver:Hi,No, you should to have at least 256MB
rodolforojas
add aditional pageClosed
TheGem (WPBakery)
Updated February 25, 2020 at 7:45am
2
Most recent comment from Michael:HI!Please read the documentation:https://codex-themes.com/thegem/documentation/#menu-navigationThe link to edit the slider is in this menu:
anttituomola
Plugin installation in localhostClosed
Scalia
Updated February 24, 2020 at 9:33am
2
Most recent comment from Oliver:Hi,Do you have proxy of firewall enabled?
rachelguha
Vertical QuickfindersClosed
TheGem (WPBakery)
Updated February 24, 2020 at 7:53am
2
Most recent comment from Michael:HI!Yes, sure. Please watch this video:
Silas
Header ColorClosed
TheGem (WPBakery)
Updated February 24, 2020 at 6:51am
3
Most recent comment from Oliver:Ok, thank you for letting know
Ankit Mathur
Site is too slowClosed
TheGem (WPBakery)
Updated February 24, 2020 at 6:50am
2
Most recent comment from Oliver:Hi,pls. take a look here:Increasing Pagespeed
Natalia
Mobile text sizeClosed
TheGem (WPBakery)
Updated February 21, 2020 at 9:09am
6
Most recent comment from Michael:You're welcome!Have a nice day!
frg004
Main menu - No link option?Closed
TheGem (WPBakery)
Updated February 20, 2020 at 2:14pm
4
Most recent comment from Oliver:You're welcome!
waldrand47
archiv pagesClosed
TheGem (WPBakery)
Updated February 20, 2020 at 8:24am
2
Most recent comment from Oliver:HI!
You need to edit template:
/wp-content/themes/thegem/index.php
Example of changing default style you can see in the template:
/wp-content/themes/thegem/search.php
Before the editing copy file ind ...
ijaz1234
purchase code invalidClosed
TheGem (WPBakery)
Updated February 20, 2020 at 6:41am
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme. All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin reposi ...