Public Tickets
MayaV
Woocommerce product slider not workingClosed
TheGem (WPBakery)
Updated March 18, 2020 at 9:36am
2
Most recent comment from Michael:HI!I don't see any problems.
MayaV
Shop - WooCommerce ProblemsClosed
TheGem (WPBakery)
Updated March 18, 2020 at 7:36am
14
Most recent comment from Michael:You're welcome!
ToOnytoO
SEO meta desciption / keywordsClosed
TheGem (WPBakery)
Updated March 17, 2020 at 11:31am
2
Most recent comment from Oliver:Hi,Sorry, no, you should use seo plugin to add it.
priayala4j
FooterClosed
TheGem (WPBakery)
Updated March 17, 2020 at 8:31am
2
Most recent comment from Michael:HI!1) I need a link to your site.2) This is image ID. Please read this article:https://www.templatemonster.com/help/wordpress-get-image-attachment-id-use-shortcode.html
Wildseed
backend changes not updatingClosed
Scalia
Updated March 16, 2020 at 12:32pm
10
Most recent comment from Michael:The menu is displayed on the right, I don't see any problems.
Add logos for different screen types, possibly on some devices, due to the lack of a logo, the menu shifts to the left.
nata987
Create a block with linkClosed
TheGem (WPBakery)
Updated March 16, 2020 at 9:22am
2
Most recent comment from Michael:HI!Unfortunately, in the theme there is no way to make the whole block a link, without additional code.
mminten
Featured image as title area backgroundClosed
TheGem (WPBakery)
Updated March 16, 2020 at 8:27am
2
Most recent comment from Michael:HI!Unfortunately, the theme doesn't have such an opportunity.
itechcoaching
License ExpirationClosed
TheGem (WPBakery)
Updated March 16, 2020 at 8:14am
2
Most recent comment from Oliver:Hi,
According the Envato rules you can have only 1 live install on the license.
We allow to have the 1 development copy on the dev sub domain, so the URL should be dev.sitename.com , also you can ...
sivadigitalindia
Theme ActivationClosed
TheGem (WPBakery)
Updated March 13, 2020 at 12:36pm
7
Most recent comment from Oliver:Hi,pls. take a look:https://www.youtube.com/watch?v=HSEwlOgF914&feature=emb_logo
allinit
Countdown TimerClosed
TheGem (WPBakery)
Updated March 13, 2020 at 8:36am
2
Most recent comment from Michael:HI!Unfortunately, the time cannot be set. The countdown is until 00:00 server time.
liliaf
Portfolio reverse hoverClosed
TheGem (WPBakery)
Updated March 13, 2020 at 7:39am
8
Most recent comment from Michael:You're welcome!Have a nice day!
usinaferre
Sparta theme configClosed
TheGem (WPBakery)
Updated March 13, 2020 at 7:24am
2
Most recent comment from Michael:HI!You need to edit the Slider Revolution:
dgmauro
Margin Top Post PagesClosed
TheGem (WPBakery)
Updated March 12, 2020 at 8:38am
2
Most recent comment from Oliver:HI!
pls. use following css:
.single-post .block-content {
padding-top: 50px;
}
sandi
License themeClosed
TheGem (WPBakery)
Updated March 12, 2020 at 8:16am
6
Most recent comment from Oliver:Hi,Done, pls. activate your live site.
MayaV
Page speedClosed
TheGem (WPBakery)
Updated March 12, 2020 at 7:52am
2
Most recent comment from Michael:HI!Please read this article:Increasing Pagespeed