Public Tickets
nokaf
Demo importClosed
TheGem (WPBakery)
Updated November 26, 2019 at 7:24am
2
Most recent comment from Oliver:Hi,At first pls. check your PHP settings:Recommended PHP Settings
jenswiese
testimonials and httpsClosed
TheGem (WPBakery)
Updated November 25, 2019 at 6:45pm
2
Most recent comment from jenswiese:fixed. had a misconfiguration.please close this ticket.thx!
jlukes
Contact Us sectionClosed
TheGem (WPBakery)
Updated November 25, 2019 at 9:32am
2
Most recent comment from Michael:HI!Please edit VC Page Sidebar 01 widget area on this page.
anojd
Technical issueClosed
TheGem (WPBakery)
Updated November 25, 2019 at 9:29am
2
Most recent comment from Oliver:Hi Anna,The problem not in the theme, problem in the compatibility of the last WP version and WPBackery plugins, soon they should make the plugin update to fix this issue.
kocharneha
Order received page theme layout bugClosed
TheGem (WPBakery)
Updated November 25, 2019 at 8:52am
2
Most recent comment from Oliver:HI!
pls. use following css to make it scrollable:
.woocommerce .gem-table {
overflow-y: scroll;
}
mukulkhattar
Video Display IssueClosed
TheGem (WPBakery)
Updated November 22, 2019 at 7:43am
3
Most recent comment from Michael:HI!Unfortunately, we cannot change the default theme styles, because this will cause problems for all theme users.
Osmar
WoocommerceClosed
TheGem (WPBakery)
Updated November 22, 2019 at 7:38am
2
Most recent comment from Oliver:Hi,The simplest way to translate theme and the plugin will be use this one:https://wordpress.org/plugins/loco-translate/
Natalia
Top area button textClosed
TheGem (WPBakery)
Updated November 21, 2019 at 8:18am
4
Most recent comment from Oliver:pls. give me the wp-admin access
bahaa2020
problem with top areaClosed
TheGem (WPBakery)
Updated November 20, 2019 at 7:19am
3
Most recent comment from Oliver:Ok, thank you for letting know
Shuvalov
production of curtainsClosed
TheGem (WPBakery)
Updated November 19, 2019 at 2:09pm
4
Most recent comment from Michael:You're welcome!Have a nice day!
ddrizal
Can't Use Activation CodeClosed
Activation Problems in TheGem Theme.
Updated November 19, 2019 at 1:34pm
7
Most recent comment from Oliver:EmonDhar pls. check nowSh3ld0n replied in another ticket.
peifferroscawolf
Top header width 100%Closed
TheGem (WPBakery)
Updated November 19, 2019 at 6:55am
4
Most recent comment from Oliver:You're welcome!
graftedmgmt
highlight active section title in toursClosed
TheGem (WPBakery)
Updated November 18, 2019 at 2:26pm
4
Most recent comment from Michael:You're welcome!Have a nice day!
josfeal
PolylangClosed
TheGem (WPBakery)
Updated November 18, 2019 at 8:45am
4
Most recent comment from Michael:You're welcome!Have a nice day!
forewordx
RE: SLIDER REVOLUTION HOVER EFFECTClosed
TheGem (WPBakery)
Updated November 18, 2019 at 8:14am
2
Most recent comment from Michael:HI!Please watch this video:https://www.youtube.com/watch?v=NXyjA88UgeI