Public Tickets
otivor
Mega Menu like in ThemeClosed
TheGem (WPBakery)
Updated November 8, 2019 at 7:34am
4
Most recent comment from Oliver:You're welcome!
ISIDROTABERNA
TOP MENU AREAClosed
TheGem (WPBakery)
Updated November 7, 2019 at 9:31am
2
Most recent comment from Oliver:HI!
pls. use following css:
body .top-area .top-area-items .top-area-block {
height: auto;
}
Natalia
Marca registrada en título como superíndiceClosed
TheGem (WPBakery)
Updated November 6, 2019 at 11:34am
4
Most recent comment from Michael:Please provide the wp-admin access. We will try to help you.
chrismaynard5
Team descriptionClosed
TheGem (WPBakery)
Updated November 6, 2019 at 8:33am
3
Most recent comment from Oliver:Hi,You need to edit template:wp-content/themes/thegem/gem-templates/teams/and put the filed:
In the place and filed you need.Before the editing copy template to the child theme (with the same path)
postituvi
How to edit "read more" textClosed
TheGem (WPBakery)
Updated November 5, 2019 at 2:26pm
2
Most recent comment from Oliver:Hi,
We recommend to use Loco Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file languages/thegem.pot or xx_YY.p ...
1Paulo
size of footer menuClosed
TheGem (WPBakery)
Updated November 5, 2019 at 12:49pm
6
Most recent comment from Oliver:You're welcome!
Osmar
Theme settings, contacts & socialClosed
TheGem (WPBakery)
Updated November 5, 2019 at 9:02am
9
Most recent comment from Oliver:In any case if you need you can change it in the style.css of the child theme
rebecasaraigg
Woocommerce cart NOT responsive in small screensClosed
TheGem (WPBakery)
Updated November 5, 2019 at 8:07am
2
Most recent comment from Michael:HI!
pls. use following css:
table.shop_table.cart + .gem-table {
overflow-x: scroll;
}
52Elements
Video in Single-Product Description TabClosed
TheGem (WPBakery)
Updated November 4, 2019 at 2:42pm
8
Most recent comment from Michael:You can import a similar page as follows.https://codex-themes.com/thegem/sites/shop-grid-based/product/pink-illusion/
Donna Kellion
Site healthClosed
TheGem (WPBakery)
Updated November 4, 2019 at 12:21pm
2
Most recent comment from Oliver:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
YIPress
Installing The GemClosed
TheGem (WPBakery)
Updated November 4, 2019 at 8:59am
2
Most recent comment from Oliver:Hi,Sorry for delay, because of weekend, pls. take a look:https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
tkorbecki
Footer BackgroundClosed
Scalia
Updated November 4, 2019 at 6:54am
4
Most recent comment from Michael:You're welcome!Have a nice day!
robertvanhall
Call to action button in header?Closed
Scalia
Updated November 1, 2019 at 8:19am
2
Most recent comment from Oliver:Hi,Install, activate child theme, give the FTP access and make screenshot how it should look like
VisibleSites
child themeClosed
Scalia
Updated October 30, 2019 at 12:33pm
2
Most recent comment from Oliver:Hi,Child theme in attach
swapnil
Unable to import demoClosed
TheGem (WPBakery)
Updated October 30, 2019 at 11:47am
2
Most recent comment from Oliver:Hi,At first pls. check your PHP settings:Recommended PHP Settings