Public Tickets
LakeMILux
Demo Import Not WorkingClosed
TheGem (WPBakery)
Updated October 22, 2019 at 6:46am
2
Most recent comment from Oliver:Replied in another ticket.
starlinespa
Shortcode like [gem_textboxClosed
TheGem (WPBakery)
Updated October 21, 2019 at 1:46pm
7
Most recent comment from Oliver:You're welcome!
RicardoAvancine Avancine
Child Theme - custom.cssClosed
TheGem (WPBakery)
Updated October 21, 2019 at 12:08pm
4
Most recent comment from Oliver:You're welcome!
abouelfab
theme useClosed
TheGem (WPBakery)
Updated October 21, 2019 at 10:02am
2
Most recent comment from Oliver:Hi,
According the Envato rules you can have only 1 live install on the license. We allow to have the 1 development copy on the dev sub domain, so the URL should be dev.sitename.com , also you can ...
Sarahrsp
new to the gemClosed
TheGem (WPBakery)
Updated October 21, 2019 at 8:22am
2
Most recent comment from Michael:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?Unfortunately we don't have such instructions, but you can read the documentation https://codex-them ...
jesse44
Footer ProblemsClosed
TheGem (WPBakery)
Updated October 21, 2019 at 8:08am
2
Most recent comment from Michael:HI!Unfortunately, the footer is not displayed on 'Page as fullscreen vertical slider' pages, you need to create an additional block to display the information you need.
premcleo
onmouseover options displayedClosed
TheGem (WPBakery)
Updated October 21, 2019 at 7:02am
6
Most recent comment from Michael:You're welcome! Have a nice day!
Mateusz23
WPBakery errorClosed
TheGem (WPBakery)
Updated October 21, 2019 at 6:53am
2
Most recent comment from Oliver:Hi,pls. provide wp-admin and FTP access, I'll check.
EF_Design
CSS Animation delayClosed
TheGem (WPBakery)
Updated October 19, 2019 at 7:40am
2
Most recent comment from Oliver:Hi,Sorry, without the code changes in the wp-backery plugin code not possible to change it.
lindsayriann
Pricing TablesClosed
TheGem (WPBakery)
Updated October 19, 2019 at 7:26am
2
Most recent comment from Oliver:HI,pls. make screenshot how it should look like.
LakeMILux
Loading in a Pre-built WebsiteClosed
TheGem (WPBakery)
Updated October 19, 2019 at 7:20am
2
Most recent comment from Oliver:Hi,Sorry we don't hav XML files, seems like the problem in your PHP settings, pls. take a look:Recommended PHP Settings
Anita Stefanovsky
remove by admin in search resultsClosed
TheGem (WPBakery)
Updated October 18, 2019 at 3:04pm
14
Most recent comment from Oliver:Let me know if you need more help.
Muhamad Hamammi
center the copyrightClosed
TheGem (WPBakery)
Updated October 18, 2019 at 12:57pm
2
Most recent comment from Michael:HI!Please use the Custom Footer.https://www.youtube.com/watch?v=ADDfmPGjGl0
Irina-potok
Фильтрация по цветуClosed
TheGem (WPBakery)
Updated October 18, 2019 at 9:14am
6
Most recent comment from Michael:К сожалению не знаю таких плагинов.
lucianaml2
ButtonClosed
TheGem (WPBakery)
Updated October 18, 2019 at 7:30am
2
Most recent comment from Michael:HI!This block is part of the footer custom.https://www.youtube.com/watch?v=ADDfmPGjGl0