Public Tickets
hcontrerasc1990
customize "thegem"Closed
TheGem (WPBakery)
Updated October 16, 2019 at 3:01pm
2
Most recent comment from Michael:HI!Your concerns are addressed in this ticket:https://codexthemes.ticksy.com/ticket/2184987/
bayurhezan
get a new valid activation keyClosed
TheGem (WPBakery)
Updated October 15, 2019 at 10:20am
2
Most recent comment from Oliver:Hi,
According the Envato rules you can have only 1 live install on the license.
We allow to have the 1 development copy on the dev sub domain, so the URL should be dev.sitename.com , also you can ...
hcontrerasc1990
erro install wordpressClosed
TheGem (WPBakery)
Updated October 15, 2019 at 6:31am
8
Most recent comment from Oliver:Hi,English pls.
CloudOnhire
Testimonial image not appearingClosed
TheGem (WPBakery)
Updated October 15, 2019 at 6:31am
4
Most recent comment from Oliver:HI,pls. create new ticket and provide there wp-admin and FTP access, I'll check it out.
keithkenyan
Logo not showingClosed
TheGem (WPBakery)
Updated October 14, 2019 at 1:03pm
4
Most recent comment from Michael:You're welcome!Have a nice day!
Christian Hugoud
Link on styledtextboxClosed
TheGem (WPBakery)
Updated October 11, 2019 at 9:42am
4
Most recent comment from Michael:Please contact us if you have any questions.Have a nice day!
cacheitconsulting
Switch Slideshow ModuleClosed
TheGem (WPBakery)
Updated October 10, 2019 at 10:28am
3
Most recent comment from Michael:HI!Please contact us if you have any questions.
Vikingas
QuickfinderClosed
TheGem (WPBakery)
Updated October 10, 2019 at 8:32am
3
Most recent comment from Michael:HI!Please read the documentation:https://codex-themes.com/thegem/documentation/#quickfinders
Hesselvanderveen
Problem when editing pageClosed
Cryption
Updated October 9, 2019 at 10:04am
5
Most recent comment from Michael:Please contact us if you have any questions.
cnzd
Lorem ipsum text on newsClosed
TheGem (WPBakery)
Updated October 9, 2019 at 9:28am
2
Most recent comment from Michael:HI!You can find this text as follows:
Angie Moretti
Order of how portfolio items appearClosed
TheGem (WPBakery)
Updated October 9, 2019 at 9:22am
2
Most recent comment from Michael:HI!Please use the Order setting:
creoadmin
Theme SearchClosed
TheGem (WPBakery)
Updated October 8, 2019 at 8:22am
4
Most recent comment from Oliver:Welcome!
nikola
Title background on all postsClosed
TheGem (WPBakery)
Updated October 7, 2019 at 11:02am
4
Most recent comment from Michael:Provide a link to one of these posts and a link to the image and we will provide you with the necessary code.
Shasta
TrackingClosed
TheGem (WPBakery)
Updated October 7, 2019 at 10:10am
4
Most recent comment from Oliver:Hi,Sorry, by default we don't have such feature in the theme, you need to add some third-party plugin to make it.
alex
demo content errorClosed
TheGem (WPBakery)
Updated October 7, 2019 at 6:14am
2
Most recent comment from Oliver:Hi,Sorry for delay, at first pls. check your PHP settings:Recommended PHP Settings