Public Tickets
MilanWulf
Logo Position and alternative Menu/HeaderClosed
TheGem (WPBakery)
Updated September 30, 2019 at 8:38am
4
Most recent comment from Michael:Please install the Child theme:https://codex-themes.com/thegem/documentation/#installing-child-themeAnd you need to use /wp-content/themes/thegem-child/functions.php file.
threeam
Logo shrinking on scrollClosed
TheGem (WPBakery)
Updated September 30, 2019 at 6:39am
4
Most recent comment from Oliver:Welcome!
Justin Young
Ajax error when installing demoClosed
TheGem (WPBakery)
Updated September 30, 2019 at 6:37am
2
Most recent comment from Oliver:Hi,At first pls. check your PHP settings:Recommended PHP Settings
lindsayriann
Pricing TablesClosed
TheGem (WPBakery)
Updated September 30, 2019 at 6:36am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access
aeuphelia
woo cart running out of frame on mobileClosed
TheGem (WPBakery)
Updated September 27, 2019 at 12:06pm
8
Most recent comment from Michael:You're welcome!Have a nice day!
samiranich
MobileClosed
TheGem (WPBakery)
Updated September 27, 2019 at 10:29am
4
Most recent comment from Michael:You're welcome!Please contact us if you have any questions.
KamisoriShears
Theme IssueClosed
TheGem (WPBakery)
Updated September 27, 2019 at 6:39am
4
Most recent comment from Michael:1) pls. use following css:
@media(max-width:767px){
.woocommerce .woocommerce-cart-form.responsive .cart-item .gem-table .shop_table td.product-price,
.woocommerce .woocommerce-cart-form.responsive ...
John
adjust blog post pageClosed
Scalia
Updated September 26, 2019 at 2:29pm
6
Most recent comment from Michael:You're welcome!Have a nice day!
cnzd
How to exclude latest posts from the blog loopClosed
TheGem (WPBakery)
Updated September 26, 2019 at 9:13am
2
Most recent comment from Oliver:Hi,Sorry can't say you anything without the access, can you set the site to any test hosting?
ashutosheduhive
Submenu Layout is not working properlyClosed
TheGem (WPBakery)
Updated September 26, 2019 at 8:33am
4
Most recent comment from Michael:You are using a small screen, so the menu items don't fit on it. On large screens there is no such problem. I can provide you with a code to make the menu items smaller in height.
John
Question on how to change the div id=page-title imageClosed
TheGem (WPBakery)
Updated September 24, 2019 at 2:07pm
4
Most recent comment from Michael:You're welcome!Please contact us if you have any questions.
Vikingas
Changing background imageClosed
TheGem (WPBakery)
Updated September 24, 2019 at 12:46pm
4
Most recent comment from Michael:You're welcome!Have a nice day!
aeuphelia
ElementorClosed
TheGem (WPBakery)
Updated September 23, 2019 at 12:33pm
2
Most recent comment from Oliver:Hi,Sorry, we don't tested gem with the Elementor plugin, our theme created for the WPBackery page builder..
Madhu Mangal Sharma
For ThemeClosed
TheGem (WPBakery)
Updated September 23, 2019 at 7:35am
2
Most recent comment from Oliver:Hi, you just need to click on this button https://prnt.sc/p90f0k in TheGem Demo Import
bhanu0250
Demo not importClosed
TheGem (WPBakery)
Updated September 23, 2019 at 6:51am
2
Most recent comment from Oliver:Hi,Sorry for delay, did you renamed theme?