Public Tickets
anmlhckr
Theme ModificationClosed
TheGem (WPBakery)
Updated October 30, 2019 at 7:31am
2
Most recent comment from Michael:HI!1) This can be done using a custom CSS.2) Watch this video tutorial:https://www.youtube.com/watch?v=YUut8yA7rk8Unfortunately, without access to your site, I cannot somehow help you with the solutio ...
Evan Martin
Footer customizationClosed
TheGem (WPBakery)
Updated October 29, 2019 at 9:34am
2
Most recent comment from Michael:HI!Please read the documentation:https://codex-themes.com/thegem/documentation/#widgetised-footer-area
inwardeleven
Cannot adjust desktop logo sizeClosed
TheGem (WPBakery)
Updated October 29, 2019 at 7:30am
2
Most recent comment from Michael:HI!Settings are applied without problems, but you need to use the correct logo image width (750px right now).
Roberto
scroll menuClosed
TheGem (WPBakery)
Updated October 28, 2019 at 11:55am
2
Most recent comment from Michael:HI!
pls. use following css:
#site-header.fixed.shrink .logo-position-center>.site-title {
display: block !important;
}
wolter
newsClosed
TheGem (WPBakery)
Updated October 28, 2019 at 8:10am
10
Most recent comment from Oliver:Hi,Sorry for delay, take a look:
Hélène Acard
CSS animation on phoneClosed
TheGem (WPBakery)
Updated October 24, 2019 at 11:20am
4
Most recent comment from Michael:You're welcome!
Alex
Logo issueClosed
TheGem (WPBakery)
Updated October 24, 2019 at 10:44am
4
Most recent comment from Michael:Have a nice day!
Alex
Multiple menu items selectedClosed
TheGem (WPBakery)
Updated October 24, 2019 at 10:44am
4
Most recent comment from Michael:You're welcome!
Matteo Fusco
DocumentationClosed
TheGem (WPBakery)
Updated October 24, 2019 at 9:31am
2
Most recent comment from Michael:HI!Please use Page Title settings in the Backend editor:
knewton785
Theme Options Not UpdatingClosed
Scalia
Updated October 24, 2019 at 8:08am
2
Most recent comment from Michael:HI!Sorry, I don't see any problems on your site:
2net
remove search icon from menuClosed
TheGem (WPBakery)
Updated October 23, 2019 at 4:24pm
1
Most recent comment from 2net:UPDATE: Found it.. please remove this ticket, thank youI'd like to remove the search icon from the menu, is there a way to do it from the Options? I could remove it using CSS, but I'd pre ...
marenales
PortfoliosClosed
TheGem (WPBakery)
Updated October 23, 2019 at 2:56pm
2
Most recent comment from Michael:HI!Please edit /wp-content/themes/thegem/socials-sharing.php file.
Xavier
Site Disable - .htaccess problemClosed
TheGem (WPBakery)
Updated October 23, 2019 at 1:21pm
2
Most recent comment from Oliver:Hi,There is the problems with the mysql connection, not the PHP version, can you first try contact your hoster with this issue?
Washington Sperto
QuickfinderClosed
TheGem (WPBakery)
Updated October 23, 2019 at 9:20am
4
Most recent comment from Oliver:Use this one to add more priority:
body .quickfinder-style-vertical-1 .quickfinder-item-info {
background-color: #151720;
}
houseofheiress
tutorial - product descriptionClosed
TheGem (WPBakery)
Updated October 23, 2019 at 8:19am
2
Most recent comment from Michael:Hi!You can separately import this product page and see how it is created.