Public Tickets
Ariadnee
Portfolio : multi filterClosed
TheGem (WPBakery)
Updated July 22, 2019 at 9:51am
4
Most recent comment from Oliver:Feel free to contact us if you need help.
spestillo
YouTube/VimeoClosed
Scalia
Updated July 22, 2019 at 8:13am
2
Most recent comment from Oliver:Hi,pls. take a look:Adding your own font icons / social icons
Anita Stefanovsky
QuickfindersClosed
TheGem (WPBakery)
Updated July 22, 2019 at 8:04am
2
Most recent comment from Oliver:Hi,Sorry for delay, don't see quickfinder shortcode on the page... Can you add few screenshots?
spestillo
Blog FolderClosed
Scalia
Updated July 22, 2019 at 8:00am
2
Most recent comment from Michael:HI!Please edit permalinks settings:
altaigenden
WPBakery Page Builder version 6.0.5 UpdateClosed
TheGem (WPBakery)
Updated July 22, 2019 at 6:50am
2
Most recent comment from Oliver:Hi,pls. wait a bit, we're testing it now, soon there will be theme update for this WPBackery version.
rdgneto
Icons in textClosed
TheGem (WPBakery)
Updated July 22, 2019 at 6:44am
2
Most recent comment from Michael:HI!Please use these elements:https://codex-themes.com/thegem/documentation/#icons
onefive
main menuClosed
TheGem (WPBakery)
Updated July 18, 2019 at 8:18am
2
Most recent comment from Michael:HI!This can be done using custom CSS. Provide a link to your site and we will help you.
pnichols
Broken IconsClosed
TheGem (WPBakery)
Updated July 17, 2019 at 8:31am
2
Most recent comment from Oliver:HI,Just set your browser zoom to 100% original size and everything will be ok
KasimirKuusela
Error message "TheGem's styles cannot be customized.."Closed
TheGem (WPBakery)
Updated July 17, 2019 at 6:21am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin and FTP access
arrayinnovative
PopupClosed
TheGem (WPBakery)
Updated July 16, 2019 at 2:10pm
2
Most recent comment from Michael:HI!Unfortunately in the TheGem theme there is no possibility by default to create pop-up windows. Please use third-party plugins.
Audrius
hiden search icon from header meniuClosed
AVXBuilder
Updated July 15, 2019 at 12:03pm
6
Most recent comment from Oliver:Hi,1. Set page tittle style disabled in the page settings. or CSS:
.page-title-title h1 {
opacity: 0;
}
2. CSS:
.portfolio:not(.columns-1) .portfolio-item .wrap > .caption {
display: none;
}
3 ...
chrismaynard5
Shortcode in top areaClosed
TheGem (WPBakery)
Updated July 15, 2019 at 8:53am
2
Most recent comment from Oliver:Hi,You need to edit template:/wp-content/themes/thegem/top_area.phpAnd use do_shortcode function, take a look:https://developer.wordpress.org/reference/functions/do_shortcode/For the safety feature up ...
duckywoo
Product slider prev/nextClosed
TheGem (WPBakery)
Updated July 15, 2019 at 8:06am
2
Most recent comment from Michael:pls. use following css:
.gem-gallery .gem-gallery-thumbs-carousel-wrap .gem-gallery-item.active a:before,
.gem-gallery .gem-gallery-thumbs-carousel-wrap .gem-gallery-item a:hover:before {
opacit ...
ubermenschdavid
removing the product tabsClosed
TheGem (WPBakery)
Updated July 15, 2019 at 7:26am
4
Most recent comment from Oliver:You're welcome!
oonaghd
php settingsClosed
TheGem (WPBakery)
Updated July 15, 2019 at 6:24am
2
Most recent comment from Oliver:Hi,Replied in another ticket.