Public Tickets
Thomas Lennon
Button StylingClosed
TheGem (WPBakery)
Updated March 25, 2019 at 7:03am
2
Most recent comment from Michael:Hi!Using the class, you can use the necessary styles also for the button itself, I don’t see a problem with this, you need to change your CSS code. If you don't know how to do this, please prov ...
Karen
Second to last navigation link has borderClosed
TheGem (WPBakery)
Updated March 25, 2019 at 6:52am
4
Most recent comment from Michael:Welcome! Please contact us if you have any questions.
Jani Kinnunen
Quickfinder icons are splittedClosed
TheGem (WPBakery)
Updated March 25, 2019 at 6:50am
2
Most recent comment from Oliver:Hi,It's zoom issue, just click ctrl + 0 in the browser.
dhwani hingu
ajax errorClosed
TheGem (WPBakery)
Updated March 25, 2019 at 6:47am
2
Most recent comment from Oliver:Hi,99% the problem in your php settings, take a look:Recommended PHP Settings
Karen
Really slow load timesClosed
TheGem (WPBakery)
Updated March 25, 2019 at 6:41am
2
Most recent comment from Oliver:Hi,pls. take a look:Increasing Pagespeed (Theme version 3.8 and newer)
omrov
Logo not showing upClosed
TheGem (WPBakery)
Updated March 25, 2019 at 6:40am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access, we'll check.
otivor
Styled ImagesClosed
TheGem (WPBakery)
Updated March 22, 2019 at 3:00pm
6
Most recent comment from Michael:This is not the complete code, but just one property. I will give you the full code when you use the Single Image element.
margit
Licence QuestionClosed
TheGem (WPBakery)
Updated March 22, 2019 at 12:50pm
4
Most recent comment from Oliver:Hi,Yes, here you go:shutterstock_23530879.jpgshutterstock_42773131.jpgshutterstock_76291042.jpgshutterstock_82687609.jpgshutterstock_96276791.jpgshutterstock_98039162.jpgshutterstock_109910375.jpgshut ...
kavoshgar1
media.afran.caClosed
TheGem (WPBakery)
Updated March 22, 2019 at 9:22am
2
Most recent comment from Michael:HI!Please use this setting:
Dominic Ferry
visual composer isn't workingClosed
TheGem (WPBakery)
Updated March 22, 2019 at 8:14am
12
Most recent comment from Oliver:Hi,pls. check now, I've fixed the issue.
Ryan Hyndman
How to move social media and change sandwich drop down menu?Closed
TheGem (WPBakery)
Updated March 22, 2019 at 7:56am
3
Most recent comment from Oliver:HI,Sorry, can't understand what you need to make...
Ryan Hyndman
Menu/Header editClosed
TheGem (WPBakery)
Updated March 22, 2019 at 7:56am
2
Most recent comment from Oliver:HI!
pls. use following css:
#site-header:not(.shrink) .header-colors-light.header-style-4:not(.header-layout-overlay) #primary-menu.no-responsive > li.menu-item-current > a, #site-header:not(.shrink) ...
mikrobilgi
Quickfinder Sorting by NameClosed
TheGem (WPBakery)
Updated March 22, 2019 at 7:46am
2
Most recent comment from Oliver:Hi,Sorry, without the code changes in the gem elements plugin - no. (After the plugin update your revisions will be removed) You can use default attribute setting to make the order you need:
vances678
404 page with particles not showing particles full screenClosed
TheGem (WPBakery)
Updated March 22, 2019 at 6:31am
9
Most recent comment from Oliver:Welcome!
grimm van gestel
404 page after update pageClosed
TheGem (WPBakery)
Updated March 21, 2019 at 7:04pm
2
Most recent comment from grimm van gestel:host resolved the issue, it was caused by ModSecurity in apache at the host ends. They whitelisted the triggered mod_security rule on the server and it was solved.