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Public Tickets

Eko customize new portfolio itemClosed   TheGem (WPBakery)   Updated April 3, 2019 at 7:34am   2 Most recent comment from Oliver:Hi,You can disable default header in the portfolio item settings.  Laura Disable Shrink effect on Header Style 3Closed   TheGem (WPBakery)   Updated April 2, 2019 at 2:48pm   12 Most recent comment from Oliver:Welcome! photman52 Hamburger menuClosed   TheGem (WPBakery)   Updated April 2, 2019 at 1:30pm   2 Most recent comment from Oliver:Hi,Without the code changes - no, you need to edit template:/wp-content/themes/thegem/header.phpFor the safety feature updates copy this file to the child theme before the editing. Dave Golden Reducing Padding on One Page SiteClosed   Scalia   Updated April 2, 2019 at 11:27am   6 Most recent comment from Michael:Welcome! Have a nice day! mwalgren Changing Block-ContentClosed   TheGem (WPBakery)   Updated April 2, 2019 at 9:26am   2 Most recent comment from Michael:HI! pls. use following css: .block-content {     padding-top:50px !important; }   Dave Golden Footer ColorsClosed   Scalia   Updated April 2, 2019 at 8:40am   4 Most recent comment from Michael:Please contact us if you have any questions. getonipartners Missing DemoClosed   TheGem (WPBakery)   Updated April 2, 2019 at 7:57am   2 Most recent comment from Michael:HI! You can import these pages as follow: Matt Benedict Moved my website to another hosting server.Closed   Activation Problems in TheGem Theme.   Updated April 2, 2019 at 7:40am   2 Most recent comment from Oliver:Hi,Done, activate not your site. rsilvaporto Issues with website using The Gem Theme, site is downClosed   TheGem (WPBakery)   Updated April 1, 2019 at 8:49am   2 Most recent comment from Oliver:Hi, Replied in another ticket. Dave Golden Installation of One-Page Theme and 500 ErrorClosed   Scalia   Updated March 30, 2019 at 10:59pm   5 Most recent comment from Dave Golden:Ok - So I solved my own problem, finally. LOL I apologize for all of the posts!! You can remove this one, but if you want to keep it for other users: I disabled all of my plug-ins and slowly re-enable ... MemeV2 "Rate My Post" PluginClosed   TheGem (WPBakery)   Updated March 30, 2019 at 7:40am   4 Most recent comment from Oliver:Hi,You need to edit template:/wp-content/themes/thegem/content-page.phpline 85 robertstojkov Product thumbnail imageClosed   TheGem (WPBakery)   Updated March 30, 2019 at 7:21am   2 Most recent comment from Oliver:HI,pls. provide the wp-admin and FTP access. direggio Changing box around menu selectionClosed   TheGem (WPBakery)   Updated March 29, 2019 at 10:47am   7 Most recent comment from goodipt:Sent on a PRIVATE TICKET #1953875 Hulk Chen WPBakery isn't compatibleClosed   TheGem (WPBakery)   Updated March 29, 2019 at 10:11am   6 Most recent comment from Oliver:Replied in another ticket. Perret Cryptocurrency & ICO LandingClosed   TheGem (WPBakery)   Updated March 29, 2019 at 8:09am   2 Most recent comment from Oliver:Hi,Sorry for delay, for some reason your ticket wasn't marked as Needs Response, seems like some concoction problems during the ticket submitting. pls. take a look: