Public Tickets
Tomas
Import demo problemClosed
TheGem (WPBakery)
Updated December 6, 2018 at 6:30am
2
Most recent comment from Oliver:HI,pls. provide the wp-admin and FTP access
DiamondMich11
quickfinder icon hoverClosed
TheGem (WPBakery)
Updated December 5, 2018 at 9:13pm
2
Most recent comment from DiamondMich11:Just incase anybody else is looking to remove the hover effect over a quickfinder icon. Here is my solution:---------.quickfinder-item-effect-image-scale .quickfinder-item-picture:after { backgro ...
Arno Mulder
invalid purchase codeClosed
TheGem (WPBakery)
Updated December 5, 2018 at 9:50am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin and FTP access.
samarron123 Hollands
Fixing Outdated WooCommerce TemplatesClosed
TheGem (WPBakery)
Updated December 5, 2018 at 7:57am
2
Most recent comment from Oliver:Hi,pls. wait a bit, in few days there will be theme update with the updated templates. For now ignore this message, everything will work fine.
laurinthienes
Gallery IconClosed
TheGem (WPBakery)
Updated December 5, 2018 at 7:04am
14
Most recent comment from Oliver:Hi,pls. check now your page, I've used this one:
.gem-gallery-grid.hover-zooming-blur .gallery-item .overlay a.icon:before {
display: inline-block;
background-image: url(http://verdantimage ...
atreyuu2003
WPBakery Update IssueClosed
TheGem (WPBakery)
Updated December 4, 2018 at 2:44pm
2
Most recent comment from Oliver:Hi,All of the plugins included and required / recommended in our themes are being regularly updated only via our own plugin repository. Please note: for ensuring the highest quality of workin ...
Kephass
Font familyClosed
TheGem (WPBakery)
Updated December 4, 2018 at 8:55am
3
Most recent comment from Kephass:been able to fix it. thanks.
graigue
Problem with PortfolioClosed
TheGem (WPBakery)
Updated December 4, 2018 at 8:42am
8
Most recent comment from Oliver:Feel free to contact us if you need help.
chloemacleoddesigner
AdminClosed
TheGem (WPBakery)
Updated December 4, 2018 at 7:26am
5
Most recent comment from Oliver:Do you have Team Viewer?
alessandroarletti
The Gem ImportClosed
TheGem (WPBakery)
Updated December 3, 2018 at 2:15pm
3
Most recent comment from Oliver:Hi,Can you provide more info where is the problem?
CND1
Search fieldClosed
TheGem (WPBakery)
Updated December 3, 2018 at 11:26am
2
Most recent comment from Michael:HI!Please use this setting:
Matías
Error Fatal themeClosed
TheGem (WPBakery)
Updated December 3, 2018 at 8:50am
2
Most recent comment from Oliver:Hi, Sorry, can't say you anything without the access, can you set the site to any test hosting?
cinthiaperez
maintenance template and pluginsClosed
Codeus
Updated December 3, 2018 at 8:49am
6
Most recent comment from [deleted]:no.
Sinan
Video PortfolioClosed
TheGem (WPBakery)
Updated December 3, 2018 at 8:37am
4
Most recent comment from Oliver:Hi,Sorry, we don't have such functionality in the theme, try to look third-party plugins for this feature.
egmonterrubio
Making the main menu a lateral barClosed
TheGem (WPBakery)
Updated December 3, 2018 at 8:34am
4
Most recent comment from Michael:Welcome!