Public Tickets
Kephass
Installing demo siteClosed
TheGem (WPBakery)
Updated October 24, 2018 at 10:04am
2
Most recent comment from Michael:HI!Please watch this video:
itisisaysme
WP BAKERY!! ANNOYING!Closed
TheGem (WPBakery)
Updated October 24, 2018 at 8:28am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access, we already added last version to our repository, you should be able to update it.
Jade
Add custom image to product page headersClosed
TheGem (WPBakery)
Updated October 23, 2018 at 12:50pm
50
Most recent comment from Oliver:Sorry, you need to make this block in the container? Set there 1212 px width?
Enrique
Modify quickfinderClosed
TheGem (WPBakery)
Updated October 23, 2018 at 6:32am
2
Most recent comment from Michael:HI!You can edit Quickfinders in the wp-admin panel.Also please read the documentation https://codex-themes.com/thegem/documentation/#quickfinders.
Statsiura Patricia
multi-languageClosed
TheGem (WPBakery)
Updated October 22, 2018 at 10:58am
2
Most recent comment from Oliver:Hi,We recommend to use WPML plugin, pls. take a look:https://codex-themes.com/thegem/documentation/#wpml
pinguina
MEGA MENU (1 click only) on MOBILEClosed
TheGem (WPBakery)
Updated October 22, 2018 at 7:52am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access
iyka1983
Unable to set URL to buttonClosed
TheGem (WPBakery)
Updated October 22, 2018 at 6:46am
4
Most recent comment from Oliver:Hi,pls. create new ticket with the wp-admin access
ariozer
Details ButtonClosed
TheGem (WPBakery)
Updated October 22, 2018 at 6:44am
2
Most recent comment from Oliver:Hi,
We recommend to use Loco Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file languages/thegem.pot or xx_YY ...
pinguina
Where to Customize CSS?Closed
TheGem (WPBakery)
Updated October 22, 2018 at 6:43am
2
Most recent comment from Oliver:Hi,Pls. take a look:http://codex-themes.com/thegem/documentation/css
pinguina
Featured Image NOT Showing on postsClosed
TheGem (WPBakery)
Updated October 22, 2018 at 6:43am
9
Most recent comment from Oliver:Hi,Pls. provide the access for me, I can't say you anything without the access/
robert88dusper
menu missingClosed
TheGem (WPBakery)
Updated October 20, 2018 at 9:40am
4
Most recent comment from Oliver:Ok, thank you for letting know.
pinguina
socials sharing for yelpClosed
TheGem (WPBakery)
Updated October 20, 2018 at 8:05am
2
Most recent comment from Oliver:Hi,Pls. take a look:ADDING NEW SOCIAL ICONS
Drew Nielsen
Can't Upload ThemeClosed
AVXBuilder
Updated October 19, 2018 at 2:26pm
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin and FTP access
johnstrubel
Portfolio Title TextClosed
TheGem (WPBakery)
Updated October 18, 2018 at 1:44pm
2
Most recent comment from Oliver:HI!
pls. use following css:
.portfolio:not(.columns-1) .portfolio-item .wrap > .caption {
display: none;
}
ttconsultingformello
Problem with galleryClosed
Magna
Updated October 18, 2018 at 11:42am
16
Most recent comment from Oliver:Welcome!