Public Tickets
romzetto
TheGem Product Grid sortingClosed
TheGem (WPBakery)
Updated October 18, 2018 at 8:46am
2
Most recent comment from Michael:HI!Please read this ticket:https://codexthemes.ticksy.com/ticket/1750164
Rosvaldas
Post dateClosed
TheGem (WPBakery)
Updated October 18, 2018 at 7:51am
2
Most recent comment from Oliver:Hi,pls. give me link to the page where you need to remove it, I need to know the style you're using.
ThomasPinkava
Woocommerce Integration With TheGemClosed
TheGem (WPBakery)
Updated October 17, 2018 at 2:13pm
12
Most recent comment from Oliver:pls. contact to your hoster with this issue, I see only this:
bardinidavide bardini
Link Alt TagClosed
TheGem (WPBakery)
Updated October 17, 2018 at 2:04pm
4
Most recent comment from Oliver:There are no images, the alt attribute is not allowed on the elements...
pinguina
WPBakery templates library and updatesClosed
TheGem (WPBakery)
Updated October 17, 2018 at 7:25am
2
Most recent comment from Oliver:Hi,1. You can update it in the dashboard > updates. 2. By downloading the WP Bakery own templates, you are trying to access their premium content (it is not our content), which is available only in a ...
rosiefaulkner1989
Remove Share Icon from Portfolio ItemsClosed
TheGem (WPBakery)
Updated October 17, 2018 at 6:28am
6
Most recent comment from Oliver:Hi,CSS:
.portfolio-item .image .overlay .links a.icon.share {
display: none !important;
}
ATARAXIASTUDIO
GalleryClosed
TheGem (WPBakery)
Updated October 16, 2018 at 10:56am
5
Most recent comment from Oliver:Thank you so much! Feel free to contact us if you need help.
Franziska Kohler
CHILD THEMEClosed
TheGem (WPBakery)
Updated October 16, 2018 at 10:56am
2
Most recent comment from Oliver:Hi Franziska,If you're don't planing to make the changes in the theme core files you can ignore this step.
Karen
Contact Us Header image - not in revolverClosed
TheGem (WPBakery)
Updated October 16, 2018 at 9:16am
8
Most recent comment from Michael:Please contact us if you have any questions.
macduffdesign
FAQ toggleClosed
TheGem (WPBakery)
Updated October 16, 2018 at 7:45am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access
sduesman
Demo Content not presentClosed
TheGem (WPBakery)
Updated October 16, 2018 at 7:00am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access
mbloch
WP/LR SyncClosed
TheGem (WPBakery)
Updated October 15, 2018 at 9:15am
2
Most recent comment from Oliver:Hi,Sorry, we don't provide support with the third-party plugins, not included in the theme. Try to contact to this plugin support team here:https://wordpress.org/support/plugin/wplr-sync
alkateo
How to use another TypoClosed
TheGem (WPBakery)
Updated October 15, 2018 at 9:11am
2
Most recent comment from Michael:HI! Please use Fonts Manager.
dmccleod75
video backgroundClosed
TheGem (WPBakery)
Updated October 15, 2018 at 8:36am
2
Most recent comment from Michael:HI!
Please use Fullwidth Container element.
rosiefaulkner1989
Child Theme Looks DifferentClosed
TheGem (WPBakery)
Updated October 15, 2018 at 6:46am
4
Most recent comment from Oliver:Welcome!