Public Tickets
Korakit
featured image not show normalyClosed
TheGem (WPBakery)
Updated December 19, 2017 at 2:12pm
4
Most recent comment from Sergio:Hi,WordPress thumbnail generator doesn't work correctly when files which have no latin characters in filenames. Apparently the theme in the example does not have a WordPress thumbnail generator.
mary1984
Can I use the pictures and the sliders from the theme?Closed
TheGem (WPBakery)
Updated December 19, 2017 at 12:50pm
4
Most recent comment from Oliver:Hi, sorry for this delay. You don't need to buy images, which are under Creative Commons license. Images from shutterstock need to be purchased. Please send us a list of images you wish to use and we ...
Coline Cassagnes
ClientsClosed
TheGem (WPBakery)
Updated December 19, 2017 at 10:55am
2
Most recent comment from Oliver:I replied in your another ticket.
Coline Cassagnes
Menu not responsiveClosed
TheGem (WPBakery)
Updated December 19, 2017 at 10:53am
10
Most recent comment from Oliver:Welcome!
Corrinda Campbell
Globally change URLs in buttons and theme optionsClosed
TheGem (WPBakery)
Updated December 19, 2017 at 8:46am
2
Most recent comment from Oliver:Hi, try to use this plugin:
https://wordpress.org/plugins/wp-migrate-db/
viperalta
Smaller header on scrollClosed
TheGem (WPBakery)
Updated December 18, 2017 at 2:52pm
8
Most recent comment from Oliver:Feel free to contact us if you need help.
lauritschristensen
Altering H4 to LowercaseClosed
TheGem (WPBakery)
Updated December 18, 2017 at 9:56am
2
Most recent comment from Oliver:Hi, pls. set check box disable Uppercase Font in the theme options to remove the Uppercase styles.
Judith List
one page linksClosed
TheGem (WPBakery)
Updated December 18, 2017 at 9:53am
4
Most recent comment from Oliver:Welcome!
sanabca
unable to find logo and featured imagesClosed
TheGem (WPBakery)
Updated December 18, 2017 at 8:41am
6
Most recent comment from Sergio:Hi,your data will be lost after the next update themes. You need to install a child theme, and make changes to it.
comm_isc2alberta
Mobile CSSClosed
TheGem (WPBakery)
Updated December 18, 2017 at 8:32am
6
Most recent comment from Sergio:HI,pls. check (screen 1858, 1859 , 1860)pls. use following css:
@media (max-width: 768px) {
body #custom-back1{
background-image: none !important;
background-color:#006851 !i ...
Martijn
PHPClosed
TheGem (WPBakery)
Updated December 18, 2017 at 8:21am
2
Most recent comment from Oliver:Hi, pls. use:
https://developer.wordpress.org/reference/functions/get_template_part/
valmustechnology
Reducing space between Page Title and page itselfClosed
TheGem (WPBakery)
Updated December 18, 2017 at 8:14am
5
Most recent comment from Oliver:Welcome!
lauritschristensen
Mailchimp Signup Button Color ChangeClosed
TheGem (WPBakery)
Updated December 18, 2017 at 6:46am
2
Most recent comment from Michael:HI! This can be done using custom CSS. Specify on which page your form is located, and we will give the desired code.
Andreas
scroll to top when click on iconClosed
TheGem (WPBakery)
Updated December 18, 2017 at 6:32am
8
Most recent comment from Oliver:Welcome!
Vladimír
plugin activation error TheGem ImportClosed
TheGem (WPBakery)
Updated December 15, 2017 at 2:33pm
3
Most recent comment from Oliver:Pls. check it's must be at least 5.6