Public Tickets
squarebuilt
Visual Composer not ActivatedClosed
TheGem (WPBakery)
Updated January 8, 2018 at 1:48pm
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme.
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository ...
albertoop1
Edit the text on QuickfinderClosed
TheGem (WPBakery)
Updated January 8, 2018 at 11:07am
10
Most recent comment from Sergio:Thank you!
It would be great if you could rate us on ThemeForest.
Just go to your downloads on ThemeForest ( https://themeforest.net/downloads ), find TheGem and then you can rate it here
...
guripedersen
Sign-up formClosed
TheGem (WPBakery)
Updated January 8, 2018 at 10:12am
4
Most recent comment from Sergio:HI, yes this is Easy Forms for MailChimpyou don't have this form (screen 1904, 1905) , pls. create a new form and add it.http://www.indiblomst.com/wp-admin/admin.php?page=yikes-inc-easy-mailchimp-su ...
ruffguide
DEMO setupClosed
TheGem (WPBakery)
Updated January 8, 2018 at 10:10am
2
Most recent comment from Michael:Hi,
Please share admin access. We will try to inspect problem on your site.
jovan johnson
website managementClosed
Scalia
Updated January 8, 2018 at 9:40am
4
Most recent comment from Oliver:Hi, sorry for possible misunderstanding, you can create the template of this block and put it on any page when you need, pls. take a look:https://wpbakery.atlassian.net/wiki/spaces/VC/pages/524292/Tem ...
lukesvarc
How to write media queries in custom CSSClosed
TheGem (WPBakery)
Updated January 8, 2018 at 9:24am
2
Most recent comment from Oliver:Hi, there are no class or ID in your code:if you have the class height-350 the code will be:
.height-350 {
height: 250px;
}
@media only screen and (min-width:768px) {
.height-350 {
...
luis
import demo problemClosed
TheGem (WPBakery)
Updated January 5, 2018 at 8:57am
5
Most recent comment from Oliver:Can you set the site to any test hosting?
mmazziotti
Changes to woocommerce category descriptionClosed
TheGem (WPBakery)
Updated January 5, 2018 at 8:09am
4
Most recent comment from Oliver:pls. check now.
David Netušil
Blog commentsClosed
TheGem (WPBakery)
Updated January 5, 2018 at 7:47am
4
Most recent comment from Sergio:HI, you are welcome!
Feel free to contact us if you need help.
ianflexie
SpacingClosed
Codeus
Updated January 4, 2018 at 12:53pm
4
Most recent comment from [deleted]:Screen 1. You can fix it with custom css code in theme options:
#main { padding: 30px 0 0; /* original is 70px */}Screen 2. You need to change line height for headings in theme options. Als ...
cutleron
color selectors gone?Closed
TheGem (WPBakery)
Updated January 4, 2018 at 7:11am
2
Most recent comment from Oliver:Hi, pls. provide the wp-admin access.
Abigail
pluginClosed
TheGem (WPBakery)
Updated January 3, 2018 at 11:44am
2
Most recent comment from Oliver:Hi, sorry, we don't tested. We recommend to use WPML plugin, theme is fully compatible with it.
verbo_ec
Button TextClosed
TheGem (WPBakery)
Updated January 3, 2018 at 9:19am
2
Most recent comment from Michael:HI! You can change the text as follow:
technicaltraders
Google tracking code placement?Closed
TheGem (WPBakery)
Updated January 3, 2018 at 8:58am
2
Most recent comment from Sergio:Hi,you can use third-party plugins , for example https://wordpress.org/plugins/google-analytics-for-wordpress/
SSHATAK
Activation CodeClosed
TheGem (WPBakery)
Updated January 3, 2018 at 7:29am
2
Most recent comment from Oliver:Hi,Sorry for delay, we are on the small vacations.
I suppose your server has some type of firewall which blocks requests. Please contact your webhosting provider support to disable firewall for dem ...