Public Tickets
chemeng911
Installation template prompts activationClosed
TheGem(Elementor)
Updated January 29, 2024 at 1:13pm
4
Most recent comment from Michael:By downloading the Slider Revolution own templates, you are trying to access their premium content (it is not our content), which is available only in a standalone license version of Slider Revoluti ...
WholeBranding
Removing Deprecated APIsClosed
TheGem (WPBakery)
Updated January 29, 2024 at 6:59am
6
Most recent comment from Michael:You're welcome!Have a nice day!
emism
Product categories elementClosed
TheGem (WPBakery)
Updated January 26, 2024 at 1:52pm
6
Most recent comment from Michael:Unfortunately, the category description output is not available as in the standard Woocommerce element.
Arantxa
Slider Revolution 6 and Template BuilderClosed
TheGem (WPBakery)
Updated January 26, 2024 at 1:35pm
4
Most recent comment from Michael:You're welcome!Have a nice day!
aledelpu
cross countdownClosed
TheGem(Elementor)
Updated January 26, 2024 at 1:25pm
4
Most recent comment from Michael:You're welcome!
Steen Handberg
changing th the heading textClosed
TheGem (WPBakery)
Updated January 25, 2024 at 9:32am
2
Most recent comment from Michael:Hi,I'm sorry, I'm not sure what do you mean. Could you please provide a bit more details with screenshots?
giles
ElementorClosed
TheGem(Elementor)
Updated January 24, 2024 at 2:31pm
2
Most recent comment from Oliver:Hi, looks like you have installed the wrong theme version. TheGem comes in two versions: for Elementor and for WPBakery. You need to install TheGem_Elementor.zip file as a theme - this file can be fou ...
Steen Handberg
the listingClosed
TheGem (WPBakery)
Updated January 23, 2024 at 2:03pm
2
Most recent comment from Oliver:Hi, kindly use TheGem license manager at https://codex-themes.com/thegem/license_manager as described in our documentation https://docs.codex-themes.com/article/295-license-terms to manage your lic ...
Jogge
mapClosed
TheGem - Feature Request
Updated January 23, 2024 at 9:56am
11
Most recent comment from Oliver:Hi, you are welcome!
songsmash
Equal height containerClosed
TheGem(Elementor)
Updated January 23, 2024 at 8:05am
2
Most recent comment from Michael:Hi,What specific block are we talking about?Please provide a link to this page.
seocommerce
WPMLClosed
TheGem(Elementor)
Updated January 22, 2024 at 6:43am
2
Most recent comment from Oliver:Hi, WPML cannot be included as bundled plugin as their license terms don't allow this. WPML should be purchased separately.
seocommerce
Package files for demoClosed
TheGem(Elementor)
Updated January 20, 2024 at 10:48am
2
Most recent comment from Oliver:Hi, may I ask you what exactly do you mean by "package files"? You can import this demo via TheGem demo import here
Aca
Activation CodeClosed
TheGem(Elementor)
Updated January 17, 2024 at 6:03pm
2
Most recent comment from Oliver:Hi, kindly use TheGem license manager as described here https://docs.codex-themes.com/article/295-license-terms
Mark Micheli
How to add a line of text below a video project in portfolio grid.Closed
TheGem(Elementor)
Updated January 17, 2024 at 5:30am
6
Most recent comment from Oliver:Hi Mark,you are welcome! I am very pleased to know you are satisfied with TheGem and its support. It would be much appreciated if you could leave a positive rating on themeforest.net - this is ver ...
Sulivan
My Account Page and New User FormClosed
TheGem(Elementor)
Updated January 16, 2024 at 2:17pm
6
Most recent comment from Michael:Please activate the default theme and check this page yourself.