Public Tickets
ftomi
Mega MenuClosed
TheGem (WPBakery)
Updated January 12, 2018 at 8:19am
2
Most recent comment from Oliver:Hi, seems the problem in your php settings, max_input_vars must be 10 000 pls. check:Recommended PHP Settings
Daniel Tarka
Update pluginClosed
TheGem (WPBakery)
Updated January 11, 2018 at 1:48pm
4
Most recent comment from Oliver:Welcome!
Daniel Tarka
Demo theme, pages, postsClosed
TheGem (WPBakery)
Updated January 11, 2018 at 1:48pm
4
Most recent comment from Oliver:Welcome!
Daniel Tarka
Custom CSS - Child themeClosed
TheGem (WPBakery)
Updated January 11, 2018 at 11:20am
4
Most recent comment from Oliver:Welcome!
Daniel Tarka
Main page and sub pagesClosed
TheGem (WPBakery)
Updated January 11, 2018 at 11:16am
4
Most recent comment from Oliver:Welcome!
pledgeberg
Icons not workingClosed
TheGem (WPBakery)
Updated January 10, 2018 at 10:53pm
1
Most recent comment from pledgeberg:close
pikeninuh
TranslateClosed
TheGem (WPBakery)
Updated January 10, 2018 at 11:45am
2
Most recent comment from Oliver:Hi,
We recommend to use Logo Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file languages/thegem.pot or xx_YY ...
ceperry
TheGem ShortcodesClosed
TheGem (WPBakery)
Updated January 10, 2018 at 6:57am
2
Most recent comment from Oliver:Hi, pls. take a look:http://codex-themes.com/thegem/documentation/#elements-shortcodes
KevinCee915
WidgetsClosed
TheGem (WPBakery)
Updated January 10, 2018 at 6:56am
4
Most recent comment from Oliver:Hi, sorry, no only shortcode, try to look third-party plugin to add the Instagram gallery.
gebrauchsgraphik
Mobile OverlayClosed
TheGem (WPBakery)
Updated January 9, 2018 at 3:26pm
4
Most recent comment from Oliver:Welcome!
qwetqwet
MEGAMENUClosed
TheGem (WPBakery)
Updated January 9, 2018 at 1:44pm
6
Most recent comment from Oliver:Hi, you need to set columns in 303px width, it's will be full-width.
Ted
Inner row problemsClosed
TheGem (WPBakery)
Updated January 9, 2018 at 9:15am
2
Most recent comment from Oliver:Hi, you're trying to add second inner row but you can have only 1 inner row. So you can have 1 main row (main divided to any columns) and 1 inner row (also divided to any count columns)
Maya
Vimeo Video Background On MobileClosed
TheGem (WPBakery)
Updated January 9, 2018 at 8:48am
4
Most recent comment from Sergio:HI,The video background option is disabled on mobile by default due to various incompatibility reasons. You can add background image (for mobile devises) in the row settings or you can use revo slide ...
foxhound3
infinite scrollClosed
TheGem (WPBakery)
Updated January 9, 2018 at 8:26am
2
Most recent comment from Oliver:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
Murilo Santos
Cant import DEMOClosed
TheGem (WPBakery)
Updated January 9, 2018 at 6:34am
2
Most recent comment from Oliver:Hi, pls. provide the wp-admin access.