Public Tickets
Rose_0961
"Leave a comment" box is goneClosed
TheGem (WPBakery)
Updated December 11, 2017 at 8:58am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access.
BlackBoxLTM
I need help to change the text in "post related"Closed
TheGem (WPBakery)
Updated December 11, 2017 at 7:57am
2
Most recent comment from Oliver:Hi, you can use loco translate plugin or:1. Take file languages/thegem.pot or xx_YY.po from theme directory.
2. Open this file with Poedit software.
3. Translate necessary strings to your language.
...
Rose_0961
Add To Cart and Checkout Is MissingClosed
TheGem (WPBakery)
Updated December 11, 2017 at 7:57am
6
Most recent comment from [deleted]:Please give link to page with your problem and share admin access.
luisgalvanaybar
Minify JavaScript CSSClosed
Scalia
Updated December 11, 2017 at 6:59am
2
Most recent comment from Oliver:HI!
We recommend to use:
W3-total cache plugin, enable page cache browser cache, minifire of CSS and js.
https://tah.wordpress.org/plugins/w3-total-cache/
For optimizing images we recommend to ...
sdeceulaer
image sizes in themeClosed
TheGem (WPBakery)
Updated December 8, 2017 at 2:07pm
4
Most recent comment from Oliver:Hi, Pls. give me link to your page with this issue.
Suannette Vidal
Slider Revolution for Business 04 and 01Closed
TheGem (WPBakery)
Updated December 8, 2017 at 11:00am
2
Most recent comment from Michael:HI! These pages do not use sliders, these are the usual blocks.
godzarmy
Memory IssueClosed
TheGem (WPBakery)
Updated December 8, 2017 at 10:16am
2
Most recent comment from Oliver:Hi! You need to set recommended php settings:Recommended PHP Settings
maxhamers
Creatif shop problemClosed
TheGem (WPBakery)
Updated December 8, 2017 at 8:15am
8
Most recent comment from Sergio:HI,
Feel free to contact us if you need help.
sdeceulaer
use theme classes on text in revolution sliderClosed
TheGem (WPBakery)
Updated December 7, 2017 at 2:10pm
2
Most recent comment from Michael:HI! Unfortunately, this slider is not created by us, it's just an addition to our theme, so the fonts in the slider need to be set separately.
compamedia
Portfolio: Remove IconClosed
TheGem (WPBakery)
Updated December 7, 2017 at 12:43pm
6
Most recent comment from Oliver:Welcome!
FaiadoCreativo
Change Image PreloadClosed
TheGem (WPBakery)
Updated December 7, 2017 at 12:34pm
8
Most recent comment from Oliver:Hi,There are no wp install on your FTP and pls. install the child theme and add link to your new preloader image.
melissafuze
how to remove "Leave a message" section on pagesClosed
TheGem (WPBakery)
Updated December 7, 2017 at 7:57am
2
Most recent comment from Sergio:Hi,
pls. check the post settings (screen 1813)
gregmurch
Remove query strings from static resourcesClosed
TheGem (WPBakery)
Updated December 7, 2017 at 7:31am
2
Most recent comment from Oliver:Hi, sorry, no. We recommend to use W3-total cache plugin, enable page cache, browser cache, mini fire of CSS and js.
https://tah.wordpress.org/plugins/w3-total-cache/
Jennifer
Background-Position: TopClosed
TheGem (WPBakery)
Updated December 6, 2017 at 1:14pm
10
Most recent comment from Sergio:HI,
Feel free to contact us if you need help.
cassierachel
Mobile Responsive IssuesClosed
TheGem (WPBakery)
Updated December 6, 2017 at 11:24am
9
Most recent comment from Sergio:HI,
Feel free to contact us if you need help.