Public Tickets
Ted
Inner row problemsClosed
TheGem (WPBakery)
Updated January 9, 2018 at 9:15am
2
Most recent comment from Oliver:Hi, you're trying to add second inner row but you can have only 1 inner row. So you can have 1 main row (main divided to any columns) and 1 inner row (also divided to any count columns)
Maya
Vimeo Video Background On MobileClosed
TheGem (WPBakery)
Updated January 9, 2018 at 8:48am
4
Most recent comment from Sergio:HI,The video background option is disabled on mobile by default due to various incompatibility reasons. You can add background image (for mobile devises) in the row settings or you can use revo slide ...
foxhound3
infinite scrollClosed
TheGem (WPBakery)
Updated January 9, 2018 at 8:26am
2
Most recent comment from Oliver:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
Murilo Santos
Cant import DEMOClosed
TheGem (WPBakery)
Updated January 9, 2018 at 6:34am
2
Most recent comment from Oliver:Hi, pls. provide the wp-admin access.
squarebuilt
Visual Composer not ActivatedClosed
TheGem (WPBakery)
Updated January 8, 2018 at 1:48pm
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme.
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository ...
albertoop1
Edit the text on QuickfinderClosed
TheGem (WPBakery)
Updated January 8, 2018 at 11:07am
10
Most recent comment from Sergio:Thank you!
It would be great if you could rate us on ThemeForest.
Just go to your downloads on ThemeForest ( https://themeforest.net/downloads ), find TheGem and then you can rate it here
...
guripedersen
Sign-up formClosed
TheGem (WPBakery)
Updated January 8, 2018 at 10:12am
4
Most recent comment from Sergio:HI, yes this is Easy Forms for MailChimpyou don't have this form (screen 1904, 1905) , pls. create a new form and add it.http://www.indiblomst.com/wp-admin/admin.php?page=yikes-inc-easy-mailchimp-su ...
ruffguide
DEMO setupClosed
TheGem (WPBakery)
Updated January 8, 2018 at 10:10am
2
Most recent comment from Michael:Hi,
Please share admin access. We will try to inspect problem on your site.
jovan johnson
website managementClosed
Scalia
Updated January 8, 2018 at 9:40am
4
Most recent comment from Oliver:Hi, sorry for possible misunderstanding, you can create the template of this block and put it on any page when you need, pls. take a look:https://wpbakery.atlassian.net/wiki/spaces/VC/pages/524292/Tem ...
lukesvarc
How to write media queries in custom CSSClosed
TheGem (WPBakery)
Updated January 8, 2018 at 9:24am
2
Most recent comment from Oliver:Hi, there are no class or ID in your code:if you have the class height-350 the code will be:
.height-350 {
height: 250px;
}
@media only screen and (min-width:768px) {
.height-350 {
...
luis
import demo problemClosed
TheGem (WPBakery)
Updated January 5, 2018 at 8:57am
5
Most recent comment from Oliver:Can you set the site to any test hosting?
mmazziotti
Changes to woocommerce category descriptionClosed
TheGem (WPBakery)
Updated January 5, 2018 at 8:09am
4
Most recent comment from Oliver:pls. check now.
David Netušil
Blog commentsClosed
TheGem (WPBakery)
Updated January 5, 2018 at 7:47am
4
Most recent comment from Sergio:HI, you are welcome!
Feel free to contact us if you need help.
ianflexie
SpacingClosed
Codeus
Updated January 4, 2018 at 12:53pm
4
Most recent comment from [deleted]:Screen 1. You can fix it with custom css code in theme options:
#main { padding: 30px 0 0; /* original is 70px */}Screen 2. You need to change line height for headings in theme options. Als ...
cutleron
color selectors gone?Closed
TheGem (WPBakery)
Updated January 4, 2018 at 7:11am
2
Most recent comment from Oliver:Hi, pls. provide the wp-admin access.